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Crm Program Manager Jobs in Madison, WI (NOW HIRING)

Sales Relationship Manager

Madison, WI · On-site

$64K - $110K/yr

Track sales pipeline, report on progress against goals, and maintain CRM data integrity * Provide feedback to leadership on product gaps, market needs, and broker insights Required Qualifications

Sales Relationship Manager

Madison, WI · On-site

$64K - $110K/yr

Track sales pipeline, report on progress against goals, and maintain CRM data integrity * Provide feedback to leadership on product gaps, market needs, and broker insights Required Qualifications

Program Managers are members of Abilities, Inc. management team. They will take pride in their ... Management Team Member Code of Ethics Managerial Procedures/Employee Policies: Ø Ensure quality ...

Program Managers are members of Abilities, Inc. management team. They will take pride in their ... Management Team Member Code of Ethics Managerial Procedures/Employee Policies: Ø Ensure quality ...

Program Managers are members of Abilities, Inc. management team. They will take pride in their ... Management Team Member Code of Ethics Managerial Procedures/Employee Policies: Ø Ensure quality ...

The successful applicant for this position will assist in the management of the various components ... relationships. * Experience developing standard operating procedures (SOPs), policies, and quality ...

Act as an interface for specific customers/programs. Responsible for the coordination and ... Ensure communication between management and stakeholders. · Perform role within the NPL(New ...

Showing results 21-40

Crm Program Manager information

See Madison, WI salary details

$39.3K

$102.9K

$173.3K

How much do crm program manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for crm program manager in Madison, WI is $102,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What is a CRM Program Manager?

CRM Program Managers are professionals responsible for overseeing and coordinating customer relationship management (CRM) programs within an organization. They manage the implementation and optimization of CRM systems, ensuring that customer data is used effectively to improve customer engagement, retention, and satisfaction. Their role often involves collaborating with sales, marketing, and IT teams to align CRM strategies with business goals and drive overall growth. CRM Program Managers also monitor program performance, analyze data, and recommend improvements to enhance customer experience.

What are the key skills and qualifications needed to thrive as a CRM Program Manager?

To thrive as a CRM Program Manager, you need expertise in customer relationship management strategies, data analysis, and project management, typically backed by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications such as PMP or CRM-specific credentials, is highly valuable. Strong leadership, communication, and problem-solving skills help you align cross-functional teams and drive customer-centric initiatives. These capabilities ensure effective CRM program execution, improved customer engagement, and measurable business growth.

How does a CRM Program Manager typically collaborate with other departments to ensure successful project implementation?

A CRM Program Manager works closely with cross-functional teams such as sales, marketing, IT, and customer service to align CRM initiatives with business goals. This involves regular meetings to gather requirements, provide project updates, and address potential challenges early on. Effective communication and stakeholder management are key, as the CRM Program Manager must ensure that all departments are trained on new processes and that feedback from end-users is incorporated into system improvements. Building strong relationships across departments helps ensure successful adoption and continuous enhancement of the CRM program.

What is the difference between Crm Program Manager vs Crm Analyst?

AspectCrm Program ManagerCrm Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP), CRM platform knowledgeBachelor's degree, data analysis or marketing certifications, CRM platform familiarity
Work EnvironmentOversees multiple projects, collaborates with cross-functional teams, strategic planningFocuses on data analysis, reporting, and insights, often within marketing or sales teams
Employer & Industry UsageUsed in industries with large CRM systems, such as retail, finance, and techCommon in marketing, sales, and customer service departments across various industries

The Crm Program Manager primarily manages CRM initiatives, coordinating projects and strategies, while the Crm Analyst focuses on analyzing customer data to generate insights. Both roles require CRM platform knowledge but differ in scope and responsibilities.

Is a CRM Program Manager a good job?

A CRM Program Manager is a valuable role responsible for overseeing customer relationship management strategies, often involving tools like Salesforce or HubSpot. It typically requires strong project management skills, technical knowledge, and the ability to coordinate cross-functional teams, making it a stable and in-demand position in many organizations. The role offers opportunities for career growth and specialization in customer engagement and data analysis.

What does a CRM Program Manager do?

A CRM Program Manager oversees the planning, implementation, and management of customer relationship management (CRM) programs within an organization. They coordinate cross-functional teams, ensure the effective use of CRM tools like Salesforce or HubSpot, and analyze data to improve customer engagement and retention. Strong project management skills and knowledge of CRM systems are essential for this role.
Infographic showing various Crm Program Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,982 per year, or $49.5 per hour.

Senior Program Manager - Program Management

Madison, WI • On-site

Catalent Pharma Solutions
Pharmaceutical Product Wholesalers • 10K+ employees

$116K - $117K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Key responsibilities

  • Lead and manage multiple complex client process development and GMP manufacturing projects.

  • Develop and manage overall project plans, schedules, and monitor progress to ensure on-time milestone and budget completion.

  • Maintain open communication with clients, provide progress updates, and troubleshoot problems to deliver high-quality results.


Catalent rating

7.6

Company rating: 7.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz


Job description

Senior Program Manager - Program Management

Position Summary:

  • Work Schedule: M-F 8am-5pm

  • 100% on-site

Working for Catalent Biologics is an opportunity to join an entrepreneurial team. Catalent Biologics is making significant investments in people and capabilities. This is a unique opportunity to join a small, fast-growing business, backed by a global public company. People joining our team will have the opportunity for career development as our business continues to grow and expand. Catalent-Madison employees are helping to improve future patient outcomes by working on products that are designed to treat COVID-19, cancer, various autoimmune, fibrotic and blood disorders, HIV, diabetes, heart and lung diseases as well as Alzheimer's.

Catalent Pharma Solutions in Madison, WI is hiring a Senior Program Manager - Program Management I. The Senior Program Manager (SPM) will lead multiple complex client Process Development and GMP Manufacturing projects. The SPM is responsible for managing the client contract and will use organizational, collaboration, influencing and leadership skills to initiate, plan, execute and monitor client projects. The SPM will lead cross-functional, cross-site project teams and partner with internal business and technical leadership together with subject matter experts to deliver project results in an efficient manner consistent with client expectations.

The Role:

  • Delivers on assigned program objectives within agreed upon time, budget, scope, and quality.

  • Applies sound project management practices within assigned projects and coaches others in the same.

  • Demonstrated ability to recognize priority tasks and balance multiple changing priorities both for self and program teams.

  • Manages cross-functional, multi-site project teams, and contributes to best practices of such.

  • Develops and manages the overall project plan and schedule including tech transfer.

  • Maintains open, collaborative and solution focused communication with clients and provides periodic updates & progress reports.

  • Monitors progress of assigned programs to ensure on-time milestone and budget completion while ensuring high quality deliverables are provided to the client.

  • Troubleshoots problems with minimal assistance. Consistently seeks and promotes innovative solutions or approaches to problem solving, from a technical and functional viewpoint in a highly flexible and interactive manner as scientific data reveals new information or requirements evolve or change.

  • Works to continue to develop project management competencies across the company while strengthening the support capabilities of Program Management.

  • Effectively negotiate to settle differences and maintain positive relationships with external and internal clients

  • Other duties as assigned.

The Candidate:

  • B.S. in Science or Engineering, or equivalent combination of education and experience required. Advanced degree (M.S., M.B.A., PhD) is preferred.

  • Approximately 7+ years direct experience in project management and/or pharmaceutical industry.

  • PMP or PM certification or course work preferred.

  • Working knowledge of Biologics Fermentation, Cell Culture, Purification and Analytics preferred.

  • Professional experience in a related field such as Biologics, Biotechnology, Pharma preferred.

  • Experience working across Catalent sites preferred.

  • Experience managing commercial programs preferred.

Why you should join Catalent:

  • Defined career path and annual performance review and feedback process

  • Diverse, inclusive culture

  • Positive working environment focusing on continually improving processes to remain innovative

  • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

  • 152 hours of PTO + 8 paid holidays

  • Generous 401K match

  • Medical, dental and vision benefits effective day one of employment

  • Tuition Reimbursement- Let us help you finish your degree or start a new degree!

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.


What Catalent employees say

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About Catalent

Sourced by ZipRecruiter

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Somerset, NJ, US

Year founded

2007

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