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Crm Functional Analyst Jobs (NOW HIRING)

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Position Summary & Responsibilities Are you a seasoned functional consultant who can assist clients ... Analyze current business practices and make recommendations to leverage various technology tools to ...

CRM Analytics Engineer

Tampa, FL · On-site

$105K - $130K/yr

  • Medical

  • Retirement

Working within Salesforce and CRM Analytics (CRMA), you will support the datasets, dashboards, and reporting that Sales, Marketing, and Customer Success rely on to measure performance and make data ...

... analyze downstream effects with any existing systems or processes Qualifications * Bachelor ... Demonstrated success driving CRM adoption and optimization in complex organizations * Strong ...

CRM Specialist

El Segundo, CA · On-site

$80K - $90K/yr

  • Medical

  • Life

  • Retirement

  • PTO

You will report to the Sr. Manager, CRM and will partner closely with several cross-functional teams (Creative, Data/Analytics, Ops, Brand Marketing). What you will do: * Responsible for coordinating ...

CRM Specialist

Anaheim, CA · On-site

$75K/yr

  • Retirement

Adobe Analytics). • Strong technical skills (HTML experience is a plus). • High attention to ... lead cross-functional teams. • Ability to operate efficiently at a tactical level against ...

CRM Administrator

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with cross-functional teams to understand requirements and translate them into Salesforce ... Analyze Salesforce data to identify trends, gaps, and opportunities for process improvement

CRM Manager

Overland Park, KS

$96K - $137K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide strategic support and thought leadership to the broader CRM team on campaign strategy, data operations, analytics & insights * Ensure CRM program adheres to data privacy laws, CAN-SPAM ...

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

CRM Platform Owner

Groveland, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... functional teams to align CRM capabilities with evolving business needs · Reporting, Data & Analytics · Design and maintain CRM dashboards, reports, and views that support pipeline visibility ...

Showing results 41-60

Crm Functional Analyst information

See salary details

$21

$39

$55

How much do crm functional analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for crm functional analyst in the United States is $39.12, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $43.27 per hour, depending on experience, location, and employer.

What is a CRM Functional Analyst?

CRM Functional Analysts are professionals who specialize in analyzing, designing, and optimizing customer relationship management (CRM) systems to meet business needs. They work closely with stakeholders to gather requirements, configure CRM platforms, and ensure that the system is aligned with organizational processes. Their responsibilities also include troubleshooting issues, providing user training, and supporting the continuous improvement of CRM workflows to enhance customer interactions and business outcomes.

What is the difference between Crm Functional Analyst vs Crm Business Analyst?

AspectCrm Functional AnalystCrm Business Analyst
Primary FocusSystem configuration, customization, and technical requirementsBusiness process analysis and requirements gathering
SkillsCRM platforms, technical skills, system testingBusiness analysis, communication, stakeholder management
CertificationsCRM certifications, BA certifications often preferredBA certifications, CRM knowledge beneficial
Work EnvironmentIT teams, technical departmentsBusiness units, project teams

While both roles involve working with CRM systems, the Crm Functional Analyst primarily focuses on system configuration and technical aspects, whereas the Crm Business Analyst emphasizes understanding business needs and translating them into system requirements. Both roles often collaborate but serve different functions within CRM projects.

What are some common challenges faced by CRM Functional Analysts when gathering user requirements?

CRM Functional Analysts often encounter challenges in gathering user requirements due to varying stakeholder expectations and differing business processes across departments. It can be difficult to balance these needs and translate them into technical specifications that the development team can implement. Clear communication, active listening, and effective documentation are essential to ensure that all functional requirements are accurately captured and prioritized. Building strong relationships with end users and project managers helps facilitate smoother requirement-gathering and project alignment.

What are the key skills and qualifications needed to thrive as a CRM Functional Analyst?

To thrive as a CRM Functional Analyst, you need a solid understanding of customer relationship management principles, business process analysis, and requirements gathering, often supported by a relevant degree or CRM certifications. Familiarity with CRM platforms like Salesforce or Microsoft Dynamics, as well as proficiency in data analysis and reporting tools, is typically required. Strong communication, problem-solving, and stakeholder management skills help you bridge the gap between technical teams and business users. These competencies are essential for ensuring CRM solutions align with organizational goals and drive user adoption and satisfaction.
Infographic showing various Crm Functional Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $81,367 per year, or $39.1 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Sinclair has an exciting opportunity for a CRM Developer to join our Enterprise Solutions organization! Our Enterprise Solutions team is the technological backbone of our corporate processes, responsible for building, optimizing, integrating, and maintaining key business systems across the enterprise. As part of the team, you will play a critical role in designing, developing, customizing, and supporting Microsoft Dynamics 365 CRM and Power Platform solutions that drive business operations and digital transformation initiatives.

A successful candidate will have strong technical expertise in Microsoft Dynamics 365 CRM development, a passion for solving complex business problems, and a collaborative mindset focused on delivering scalable, high-quality enterprise solutions.

Responsibilities:

  • Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions.
  • Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and related enterprise integrations.
  • Develop custom plugins, workflows, APIs, Power Automate flows, and integrations leveraging Microsoft technologies and development best practices.
  • Collaborate closely with product management, business stakeholders, architects, and fellow engineers to execute project roadmaps and deliver business value.
  • Build and maintain integrations between Dynamics 365 CRM and internal/external systems using REST/SOAP APIs, Azure services, and middleware technologies.
  • Extend Dynamics 365 CRM functionality using C#, .NET, JavaScript/TypeScript, Power Platform components, and Dataverse.
  • Create and maintain model-driven apps, custom entities/tables, forms, views, dashboards, business rules, and security roles within the Dynamics environment.
  • Support data migrations, environment management, solution deployments, and release management activities.
  • Participate in Agile development processes with an emphasis on continuous improvement, collaboration, and iterative delivery.
  • Troubleshoot application issues, debug production problems, optimize system performance, and provide ongoing platform support.
  • Write unit tests and support automated testing efforts in partnership with quality engineering teams.
  • Ensure solutions are secure, maintainable, extensible, and aligned with enterprise architecture standards.


Technical Experience

  • Bachelor's degree in Computer Science, Information Systems, or a related technical field.
  • Minimum of 5 years of software engineering or CRM development experience in an enterprise environment.
  • Minimum of 3 years of hands-on Microsoft Dynamics 365 CRM / Customer Engagement development experience.
  • Strong experience developing and customizing Dynamics 365 CRM solutions, including:

                  o Plugins

                  o Custom workflows/actions

                  o JavaScript customizations

                  o Business process flows

                  o Ribbon/workbench customization

                  o Model-driven applications

  • Experience employing AI technologies (Codex, ChatGPT, CoPilot, Foundry, etc...) to accelerate software delivery and testing coverage.
  • Strong understanding of Microsoft Dataverse architecture, security model, tables/entities, relationships, and solution management.
  • Experience developing integrations using REST APIs, SOAP services, Microsoft Graph, and Azure integration technologies.
  • Strong proficiency in .NET/C#, SQL Server, and API development.
  • Experience with Power Platform technologies including:

                     o Power Apps

                     o Power Automate

                     o Power BI

                     o Dataverse

  • Experience working with Azure services such as:

                     o Azure Functions

                     o Logic Apps

                     o Service Bus

                     o Azure DevOps

                     o App Registrations / Entra ID

  • Familiarity with front-end technologies including JavaScript, TypeScript, HTML, CSS, and modern frameworks such as Angular or React.
  • Experience with source control and CI/CD pipelines using Git and Azure DevOps.
  • Strong understanding of software design principles, SDLC processes, and Agile methodologies.
  • Experience troubleshooting, performance tuning, and supporting enterprise SaaS applications.

Non-Technical Experience

  • Ability to clearly articulate technical concepts and considerations to audiences ranging from developers to executive stakeholders.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to manage priorities and deliver high-quality solutions within project timelines.
  • Demonstrated collaboration and teamwork in cross-functional environments.
  • Quick to embrace emerging technologies and capable of self-directed learning.
  • Strong sense of accountability, ownership, and attention to detail.

Preferred Qualifications

  • Microsoft Dynamics 365 or Power Platform certifications preferred.
  • Experience supporting enterprise CRM implementations and large-scale integrations.
  • Familiarity with enterprise architecture patterns and cloud-first solutions.
  • Experience with DevOps automation, release pipelines, and environment strategy within Dynamics 365 ecosystems.
  • Knowledge of security, governance, and compliance best practices within Microsoft cloud technologies.

Technologies

  • Microsoft Dynamics 365 CRM / Customer Engagement
  • Microsoft Dataverse
  • Power Platform (Power Apps, Power Automate, Power BI)
  • .NET / C#
  • SQL Server / T-SQL
  • JavaScript / TypeScript
  • HTML / CSS
  • REST / SOAP APIs
  • Azure Functions, Logic Apps, Service Bus
  • Azure DevOps and Git Source Control
  • Angular and/or React
  • Microsoft Entra ID (Azure AD)
  • CI/CD and automated deployment pipelines

Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.

The base salary compensation range for this role is $94,000 to $125,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.

Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
 

About Sinclair:
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
 

About the Team:
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.


Nebraska Broadcasters Association logo

About Nebraska Broadcasters Association

Sourced by ZipRecruiter

The Nebraska Broadcasters Association (NBA) is a key player in the communications industry located in Omaha, NE, US. Officially established in 1934, it was founded with the mission of fostering effective cooperation among broadcasters in Nebraska, advocating for their rights and promoting the highest standards of broadcasting. NBA is the voice for Nebraska’s free over-the-air radio and television broadcasters, serving the public interest since 1934. As a non-profit association, it relies on dues from member broadcasting stations to fulfill its purpose. Among its notable achievements, the association has played a major role in supporting broadcasters and ensuring they maintain adherence to regulations.

Industry

Media and telecom

Company size

1 - 10 Employees

Headquarters location

Omaha, NE, US

Year founded

1934

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