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Crm Dynamics Analyst Jobs (NOW HIRING)

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Analyze technical requirements and communicate technical considerations, solution options, risks ... URS) within Dynamics 365 Online Service Module. * Experience developing complex CRM workflows ...

The CRM Analyst will play a key role in building our internal digital marketing data infrastructure. This individual will be integral in managing our procedures, schemas, documentation and pipelines ...

... Analytical skills Qualifications : Required : • At least 5 years of experience in technology ... MS Dynamics CRM • At least 6 years of experience in Development/ Configuration/solutions ...

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Crm Dynamics Analyst information

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$55K

$97.9K

$137K

How much do crm dynamics analyst jobs pay per year?

As of Sep 12, 2026, the average yearly pay for crm dynamics analyst in the United States is $97,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $124,000.00 per year, depending on experience, location, and employer.

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For Crm Dynamics Analyst jobs, the most frequently searched job titles are:

Dynamics CRM - Business Analyst (Full Time)

Santa Clara, CA • On-site

TecTammina
IT Services • 201 - 500 employees

Full-time

Re-posted 4 days ago


Job description

Company Description

First IT Solutions 

Job Description

Required Technical Skill Set

Functional Proficiency on Microsoft Dynamics CRM 2011/2013. Experience in other CRM packages like Salesforce, Siebel a plus.

Total IT Experience :7-10 years 

Experience on Dynamics: CRM 4+ years 

Desired Competencies (Technical/Behavioral Competency)Must-Have

Proficient on CRM Business Processes in Service management , Sales Force Automation and Marketing automation 

Experience with Banking and Financial services customers a plus

Excellent experience in working with business stakeholders and SMEs in gathering and documenting business and functional requirements including reporting and interface requirements

Excellent experience in documenting use cases, business rules, business process workflows and high level wire frames

Experience in maintaining requirement traceability matrix

Excellent communication, documentation and articulation skills including giving presentations and demo to business and IT

Experience of functional analysis, gap-fit analysis and functional support

Analyze client's business requirements for CRM, work with tech lead to perform Fit-Gap analysis and present functional solutions 

Bridge between business and IT and guide development team on requirements and functional aspects

Develop test scenarios, review and evaluate test cases for completeness and accuracy and perform functional testing of the implemented CRM system

Assist business SMEs on user acceptance testing

Experience in preparing end user training materials 

Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective

Client facing, assertive, excellent communication


Additional Information

Job Status: Full Time 

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Contact: 703-349-1004

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