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Crm Associate Jobs in Ohio (NOW HIRING)

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

Working within Salesforce and CRM Analytics (CRMA), you will support the datasets, dashboards, and reporting that Sales, Marketing, and Customer Success rely on to measure performance and make data ...

Ford Motor Company

Sr. Product Manager- CRM

Mason, OH · On-site

$119K - $157K/yr

In this role, you will own the product strategy and execution for our Global CRM marketing technology and data foundation. You will lead product direction across three engineering teams responsible ...

Photon

Sr. CRM Engineer | Cleveland, OH

Cleveland, OH · On-site

$101K - $139K/yr

About the Role We're looking for a hands-on Retail CRM Sr. Engineer to drive the engineering practices of CRM platform team. You'll act as the squad's lead engineer and partner with product managers ...

STADA Arzneimittel AG

$102.72 - $148.37/hr

Head of Customer Relationship Management (w/m/d) Stellenbeschreibung: STADA Arzneimittel AG - Customer Development - Bad Vilbel, Deutschland - Vollzeit, unbefristet - Position im Management und ...

Premier Health

IT FIELD SUPPORT/CRM

Dayton, OH

$21 - $28.75/hr

The Information Technology (IT) Field Support Specialist I/CRM: Is an entry-level position with ... Bachelor's Degree in IT; or Associate's Degree in IT with 2 years of IT experience; or a related ...

Premier Health

IT FIELD SUPPORT/CRM

Dayton, OH

$21 - $28.75/hr

The Information Technology (IT) Field Support Specialist I/CRM: Is an entry-level position with ... Bachelor's Degree in IT; or Associate's Degree in IT with 2 years of IT experience; or a related ...

Premier Health

IT FIELD SUPPORT/CRM

Dayton, OH · On-site

$21 - $28.75/hr

The Information Technology (IT) Field Support Specialist I/CRM: • Is an entry-level position with ... Bachelor's Degree in IT; or Associate's Degree in IT with 2 years of IT experience; or a related ...

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Showing results 21-40

All JobsCrm Associate JobsCrm Associate Jobs in Ohio

Crm Associate information

See Ohio salary details

$7

$15

$27

How much do crm associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for crm associate in Ohio is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM associate?

To excel as a CRM Associate, you need a strong understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as proficiency in Excel and email marketing tools, is typically required. Attention to detail, strong communication, and problem-solving abilities are crucial soft skills that distinguish top performers. These skills and qualities are vital for building effective customer engagement, driving retention, and optimizing marketing efforts.

What does a CRM associate do?

A CRM Associate is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. Their duties include organizing customer data, analyzing customer interactions, supporting marketing campaigns, and ensuring data integrity within the CRM platform. They help improve customer engagement by segmenting audiences and personalizing communications. CRM Associates work closely with sales, marketing, and IT teams to ensure the CRM system supports business goals and enhances customer experiences.

How does a CRM associate typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Associate plays a key role in bridging the gap between sales, marketing, and customer service teams. They work closely with sales to ensure customer data is accurate and leveraged for targeted outreach, and partner with marketing to help design and execute personalized campaigns. Regular communication and data sharing are essential, as CRM Associates often provide insights from customer analytics that inform campaign strategies and sales approaches. This cross-functional collaboration helps improve customer engagement, retention, and overall satisfaction.

What is the difference between Crm Associate vs Customer Service Representative?

AspectCrm AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with CRM softwareHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice setting, often in sales or marketing teamsCall centers, retail, or office environments
Employer & Industry UsageUsed in sales, marketing, and customer relationship managementUsed across various industries for customer support
Common Search & Comparison IntentUnderstanding CRM-related roles and responsibilitiesCustomer support roles and skills

The Crm Associate primarily focuses on managing customer relationships using CRM software within sales or marketing teams, while Customer Service Representatives handle direct customer interactions and support across various industries. Both roles require strong communication skills, but the Crm Associate emphasizes data management and relationship building, whereas Customer Service Representatives focus on resolving customer issues.

Is a CRM associate a good career?

A CRM associate role involves managing customer relationship management systems, analyzing customer data, and supporting marketing efforts. It can be a good career for those interested in data analysis, communication, and technology, with opportunities for advancement into roles like CRM manager or marketing analyst. The job often requires proficiency with CRM software and strong organizational skills.
What are the most commonly searched types of Crm jobs in Ohio? The most popular types of Crm jobs in Ohio are:
What cities in Ohio are hiring for Crm Associate jobs? Cities in Ohio with the most Crm Associate job openings:
Crm Associate jobs near you
Infographic showing various Crm Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,927 per year, or $15.3 per hour.

CRM Product Owner

General Electric Credit Union

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

General Electric Credit Union rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

CRM Product Owner
Primary Duties and Responsibilities:
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
Serving as a partner and liaison between GECU stakeholders and the vendor, the Customer Relationship Management (CRM) Product Owner is responsible for defining, prioritizing, and delivering implementation and enhancements to the credit union's CRM to ensure the platform drives business objectives, improves member experiences, and leverages operational efficiency.
Essential Responsibilities:
  • Ensures the delivery of high-value CRM capabilities that drive business objectives
  • Develop and maintain a CRM product roadmap and vision aligned with business goals
  • Identify opportunities to improve member engagement and service delivery through CRM capabilities, evaluating new technologies and best practices
  • Uphold the highest level of professionalism in building relationships and representing GECU
  • Balance stakeholder requests with strategic priorities and platform capabilities.
  • Communicate project status, priorities, risks, and dependencies with stakeholders regularly partnering with project management including feedback session and testing
  • Work closely with development, configuration, and testing teams throughout the product lifecycle
  • Ability to make decisions regarding feature prioritization, trade-offs and enhancements
  • Ensure CRM configurations, integrations, workflows, and data structures support business processes and maximize CRM value to the credit union
  • Collaborate with technical and internal project teams on system enhancements and integrations
  • Support CRM governance, data quality, security, and compliance requirements
  • In conjunction with Learning & Development, work to develop training resources and ensure quality team member experience in leveraging CRM system
  • Define, monitor and report key CRM performance metrics using analytics to identify opportunities and measure business outcomes
  • Partner with business leaders to develop dashboards and reporting capabilities

Education and Experience:
  • High school diploma or GED required; Bachelor's degree in Business, Information Systems, Computer Science, Marketing, or related field preferred
  • Proven experience in CRM, product management, business analysis, or related roles
  • Experience working with CRM platforms such as BusinessNext, Creatio, Salesforce, Microsoft Dynamics 365, HubSpot, or similar
  • Experience working with process and platform improvement within financial services or similar industry preferred
  • Demonstrated success delivering technology solutions that drive business outcomes

Knowledge, Skills, and Abilities:
  • High degree of professionalism, business and technical acumen
  • Thorough ability to coordinate and execute with multiple partners - both internal and external successfully building influence and positive change management experience
  • Continuous ability to thoroughly analyze CRM with improvement mindset
  • Ability to analyze systems to meet business objectives
  • Strong organizational, prioritization and time-management skills
  • Ability to communicate technical solutions thoroughly and in an understandable format
  • Strong understanding of CRM processes including lead management, opportunity management, customer service, and customer lifecycle management
  • Product ownership and backlog management expertise
  • Data modeling fundamentals (SQL, PostgreSQL, Oracle, Relational DBs)

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off -paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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