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Crisis Text Line Jobs in Texas (NOW HIRING)

Del Sol Medical Center

RN - Case Manager

El Paso, TX · On-site

Candidates should possess the ability to remain calm in crisis situations. Strong communication ... Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical ...

New

Bicycle Health

Manager, Clinical Support

Houston, TX · Remote

$71K - $109K/yr

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical ... line leader in our virtual care model. The Manager, Clinical Support ensures Clinical Support teams ...

Bicycle Health

Manager, Clinical Support

Houston, TX · Remote

$71K - $109K/yr

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical ... line leader in our virtual care model. The Manager, Clinical Support ensures Clinical Support teams ...

All JobsCrisis Text Line JobsCrisis Text Line Jobs in Texas

Crisis Text Line information

See Texas salary details

$11

$19

$30

How much do crisis text line jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for crisis text line in Texas is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What is Crisis Text Line and what does a Crisis Text Line counselor do?

Crisis Text Line is a free, confidential text messaging service that provides support to people in crisis. Trained volunteer counselors respond to texts from individuals who are experiencing emotional distress, mental health challenges, or urgent situations. These counselors listen empathetically, help texters move from a hot moment to a cool calm, and connect them with resources if needed. The service is available 24/7 and aims to provide immediate support to anyone in need.

What are the key skills and qualifications needed to thrive as a Crisis Text Line counselor?

To thrive as a Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often gained through relevant training or volunteer experience. Familiarity with secure chat platforms, confidentiality protocols, and sometimes certifications in mental health first aid are important. Compassion, patience, and the ability to remain calm under pressure are essential soft skills for supporting individuals in distress. These abilities ensure effective support, help de-escalate crises, and promote the safety and well-being of those seeking help.

What are some common challenges faced by Crisis Text Line counselors, and how are these addressed within the organization?

Crisis Text Line counselors often encounter emotionally intense situations, such as supporting individuals in acute distress or crisis. This can sometimes lead to emotional fatigue or compassion fatigue. To help address these challenges, the organization provides extensive training before counselors begin their shifts, ongoing supervision, and access to mental health resources. Peer support channels and regular debrief sessions are also available to ensure counselors feel supported and can process their experiences in a healthy way.

What is the difference between Crisis Text Line vs Crisis Counselor?

AspectCrisis Text LineCrisis Counselor
CredentialsTypically requires training in crisis intervention, active listening, and mental health awarenessRequires similar credentials, often including certifications in crisis intervention or mental health counseling
Work EnvironmentRemote, text-based support platformCan be remote or in-person, providing direct support to clients
Employer & IndustryNonprofit organizations, mental health services, crisis interventionHealthcare providers, mental health clinics, crisis centers

Both Crisis Text Line and Crisis Counselors focus on providing immediate mental health support, often requiring similar training and certifications. While Crisis Text Line offers remote, text-based assistance through a nonprofit platform, Crisis Counselors may work in various settings, including in-person environments. Both roles are vital in crisis intervention and mental health support services.

How to become a crisis text line counselor?

To become a Crisis Text Line counselor, applicants typically need to complete an online training program that covers active listening, crisis intervention, and confidentiality. Candidates should have strong communication skills, emotional resilience, and be available to commit to scheduled shifts, often including evenings and weekends.

What are the most commonly searched types of Crisis Text Line jobs in Texas?

The most popular types of Crisis Text Line jobs in Texas are:

What are popular job titles related to Crisis Text Line jobs in Texas?

For Crisis Text Line jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Crisis Text Line jobs in Texas look for?

The top searched job categories for Crisis Text Line jobs in Texas are:

What cities in Texas are hiring for Crisis Text Line jobs?

Cities in Texas with the most Crisis Text Line job openings:

Crisis Text Line jobs near you
Infographic showing various Crisis Text Line job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,127 per year, or $19.3 per hour.

Bilingual Hotline Advocate

The Bridge Over Troubled Waters

Pasadena, TX • On-site

$40K/yr

Full-time

Re-posted 2 days ago

Job description

Bilingual Hotline Advocate
  • Full Time/Non-Exempt: 36-hours a week
  • Schedule: Sunday, 2:00 pm to 6:00 pm, Monday through Thursday, 4:00 pm to 12 am.
  • $40,000 annually
Description
The Bridge is in search of a Bilingual Hotline Advocate who will provide crisis intervention and information and referral services through 24-hour hotline for survivors of domestic/sexual violence, and homelessness.
The Hotline Advocate will answer 24-hour hotline and 24-hour Live Chat & text line to provide assessments to include crisis intervention, information and referrals and immediate needs. Manager the assist with overseeing the HCDV shelter bed database. Collect and enter monthly data on services provided through 24-hour hotline into database. Ensure TBOTW account is updated and accurate bed availability is noted, daily. Complete reports in compliance with grant requirements and agency requirements.
Additionally, the Hotline Advocate will assist with hotline and crisis intervention training for staff and volunteers on the competencies of crisis intervention, Live Chat, Language Line, DA-LE calls and all accompaniments. Assist with the maintenance of community resources for survivors of domestic/sexual violence and homelessness by updating resource manual to ensure referrals contain current information and act as on call advocate a maximum of 2-3 shifts per month (including overnight and weekend hours) to survivors of domestic and sexual violence at local hospitals.
Provide casework to shelter residents on a limited basis, as necessary. Conduct initial assessment for emergency shelter services as needed; and update resident census to ensure available space. Assist shelter staff with transportation and assist resident advocates as needed with tasks relating to the daily operations of the Shelter as required.
Required Skills & Qualifications
  • Associate’s/Bachelor’s degree preferred, preferably in social sciences field.  In lieu of educational requirement, High School Diploma/GED with a minimum of one year’s experience in social services or customer service arena.
  • If applicable, Bilingual Spanish/English required.
  • Must rotate on-call responsibility a minimum of approximately 2-3 24-hour shifts per month to provide accompaniments to victims of FV/SA at local hospitals, police departments, schools, etc.
  • Knowledge of the dynamics of sexual and domestic violence, laws related to sexual and domestic violence and an overview of legal system.
  • Ability to establish rapport and work with at-risk populations.
  • Excellent communication skills required (both verbal and written); and ability to work independently.

Other Requirements
  • Must pass criminal background investigation check
  • Must provide and maintain current TX Driver’s License
  • Must provide and maintain clean driving record and annually update driving record
  • Must provide and maintain current auto liability insurance
  • Must be authorized to work in the U.S
  • Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.

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