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Crisis Support Line Jobs (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support * Maintain high level confidentiality while performing all duties * Uphold strict confidentiality in all ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support * Maintain high level confidentiality while performing all duties * Uphold strict confidentiality in all ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support * Maintain high level confidentiality while performing all duties * Uphold strict confidentiality in all ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support * Maintain high level confidentiality while performing all duties * Uphold strict confidentiality in all ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site +1

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

The Crisis Specialist provides crisis intervention, emotional support, and resource connection to individuals contacting the Michigan Crisis Access Line (MiCAL), including the 988 Suicide & Crisis ...

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How much do crisis support line jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for crisis support line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

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Crisis Support Staff Saturday and Sunday 2p-10p

South Bend, IN

YWCA North Central Indiana
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about YWCA North Central Indianaexternal

Part-time

Re-posted 5 days ago

Job description

Invite a friend Back to job search Job Description: Do you want a career that makes a difference. As the YWCA North Central Indiana's Crisis Support Staff, you can help change the world for women and children in our community who are striving for better lives. YWCANCIN is the leading emergency shelter provider and services to domestic violence and sexual assault victims.

Our programs help victims survive abuse and build safer, happier healthier futures. We would love for you to be a part of our incredible team that makes a difference in thousands of people's lives each year. Part Time, 16 hours, Every Weekend 2pm-10pm (includes holidays), can pick up additional hours as department needs throughout week Responsible for maintaining security of building, answering crisis calls and determining eligibility for services, information and referral for telephone callers and residents, and communication of information concerning client matters to appropriate staff.

1. Reporting Relationship The Crisis Desk Specialist reports to the South Bend Shelter Manager. 2.

Supervises The Crisis Desk Specialist has no supervisory responsibilities. 3. Responsibilities and Essential Functions * Conducts lethality screen and safety plan with all victims at intake or on crisis call * Greets persons coming to YWCA, answers questions about programs, and gives directions when requested; maintains complete familiarity with all programs, services and schedules of the YWCA * Maintains security of client entrance of building, monitors security system * Handles crisis line and documents calls * Assists with intakes * Answers residential phone lines and takes accurate messages as necessary * Distributes client mail * Assists residents with minor problems and emergencies; keeps daily log of events as they occur.

* Serves as a positive role model for clients * Maintains custody of medication for all residents and ensures all medication taken is logged * Record and log custodian as necessary * Maintains open communication with case managers and other program staff to ensure important client information is shared as appropriate * Reports any suspected child abuse immediately * Maintains confidentiality * Participates in regular staff meetings and trainings * Performs other duties as assigned Experience and Skills: Knowledge and Ability Ability to work well with people and make decisions in emergency situations Ability to maintain accurate records Ability to work as part of a team Ability to follow instructions and complete assignments Ability to assess client needs and well-being Knowledge of women's issues Education and Experience High school diploma/GED required. Associates/Bachelor's Degree preferred. Experience working with women and children in a social service setting desirable.

Physical/Mental Essential Requirements Climbing, stooping, kneeling, reaching, standing, walking, talking, hearing, repetitive motions (of hands, wrist, and fingers), moderate lifting and carrying (up to twenty lbs). Full range of body motion including manual and finger dexterity and eye-hand coordination. Ability to sit at a computer work station for extended periods of time.

Occasional need to stand for long periods of time. Ability to focus on detail and accuracy. Ability to handle environmental conditions inside and outside.

Occasional high stress may be experienced in dealing with clients, staff and volunteers.

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