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Crisis Program Manager Jobs in Ohio (NOW HIRING)

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing ... Federal Student Loan Forgiveness program eligibility and tuition reimbursement. Paid ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing ... program. · Health Savings and Flex Spending account options with agency match. · Generous paid ...

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing ... and EAP program. • Health Savings and Flex Spending account options with agency match. • ...

thecenters

Crisis Response Specialist

Cleveland, OH · On-site

JOB SUMMARY The Crisis Response Specialist is responsible for responding to and managing crisis ... Intermediate experience in Microsoft Office Suite and related program software. * Able to ...

The Centers

Crisis Response Specialist

Cleveland, OH · On-site

$28.84 - $32.21/hr

JOB SUMMARY The Crisis Response Specialist is responsible for responding to and managing crisis ... Intermediate experience in Microsoft Office Suite and related program software. * Able to ...

thecenters

Crisis Response Specialist

Cleveland, OH · On-site

JOB SUMMARY The Crisis Response Specialist is responsible for responding to and managing crisis ... Intermediate experience in Microsoft Office Suite and related program software. * Able to ...

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Crisis Program Manager information

What is a Crisis Program Manager?

A Crisis Program Manager is a professional who oversees and coordinates crisis intervention programs within organizations or communities. Their primary role is to develop, implement, and manage strategies and protocols for responding to emergencies such as natural disasters, mental health crises, or other urgent situations. They work closely with teams of crisis responders, ensure staff are properly trained, and maintain communication with stakeholders to deliver timely and effective support. Additionally, Crisis Program Managers evaluate the effectiveness of crisis response plans and make improvements as needed to enhance safety and support for those affected.

What are the key skills and qualifications needed to thrive as a crisis program manager?

To thrive as a Crisis Program Manager, you need expertise in crisis intervention, program management, and mental health services, typically supported by a degree in social work, psychology, or a related field. Familiarity with incident management systems, risk assessment tools, and certifications such as CPI (Crisis Prevention Institute) or similar are often required. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set top performers apart in this role. These competencies ensure effective coordination of crisis responses, safety, and support for both clients and staff during high-pressure situations.

How does a crisis program manager typically collaborate with internal and external stakeholders during an active situation?

As a Crisis Program Manager, you'll often serve as the central point of coordination during crisis events, working closely with internal teams such as HR, communications, and security, as well as with external agencies like emergency services or community organizations. Effective collaboration requires clear communication, quick decision-making, and the ability to align resources and priorities under pressure. You may lead regular briefings, facilitate interdepartmental meetings, and ensure information flows smoothly to all parties involved. Building strong relationships beforehand can significantly enhance your ability to respond efficiently when a crisis arises.

What is the difference between Crisis Program Manager vs Emergency Response Coordinator?

CriteriaCrisis Program ManagerEmergency Response Coordinator
Required CredentialsBachelor's degree, certifications in crisis management or related fieldsBachelor's degree, certifications in emergency management or first aid
Work EnvironmentOffice settings, planning, and coordination rolesFieldwork, on-site emergency response activities
Employer & Industry UsageNonprofits, government agencies, large organizationsPublic safety agencies, disaster response teams
Common Search & ComparisonHigh overlap in skills and responsibilities, often compared in crisis management contexts

The Crisis Program Manager and Emergency Response Coordinator roles both focus on managing crises, but the former typically involves strategic planning, program development, and coordination in office settings. The Emergency Response Coordinator is more hands-on, responding directly to emergencies in the field. While their skills and certifications overlap, their work environments and daily tasks differ significantly.

Infographic showing various Crisis Program Manager job openings in Ohio as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Anti-Human Trafficking Crisis Response Coordinator

Cincinnati, OH • On-site

The Salvation Army Eastern Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army Eastern Territoryexternal

Full-time

Re-posted 19 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

DEPARTMENT: Social Ministries, Anti-Human Trafficking
REPORTS TO: Anti-Human Trafficking Manager
SUPERVISES: None.
STATUS: Exempt
SCHEDULE: Full-time. Must be able to respond 24/7 to human trafficking emergencies.
FUNCTION: This position is responsible for providing rotating 24 hour emergency response and emergency supervision, crisis intervention, intake and short-term case management.


DUTIES:
• Support provision of emergency response and short-term comprehensive care for domestic and LPR victims of sex and labor trafficking identified in by law enforcement, as a part of the court programming with juvenile and adult court justice systems, through social service or health providers, and other identified victims.

o Serving as an initial point of contact and emergency responder for victim services at The Salvation Army.
o Providing rotating 24 hour emergency response and comprehensive initial case management.
o Assessment immediate needs and conduct intakes.
o Coordination with the Child Advocacy Center, law enforcement, Child Welfare, Juvenile Court, Off the Streets, Municipal Court, Probation Services and other systems and organizations to support the victim in leaving the trafficking situation and receiving needed services.
o Utilization of Salvation Army and other resources to ensure that the victim’s immediate needs are met, including safe temporary housing, clothing, food, medical care and mental health care.
o Development of a safety plan and a service plan in coordination with the victim.
o Limited-time provision of shelter-based/home-based case management to help the client achieve the goals outlined in the service plan. Although plans will vary based on individual needs, these activities may include but are not limited to permanent housing, legal assistance, working with law enforcement, employment, counseling, linkage to benefits.
o Maintenance of accurate and timely case notes.
o Timely completion of reports.

• Attend End Slavery Cincinnati meetings, as needed.

• Co-provide on-call supervision and other supervision, as necessary, with the AHT Program Manager and AHT Service Team Coordinator to Anti-Human Trafficking staff persons and volunteers who are responding to hotline, and other emergency needs.
• Assist in the coordination and preparation of data collection and program reports as needed for funders, Salvation Army statistics, etc.
• Support in the coordination and development of resources and tools for the AHT hotline and crisis programs.
• Participate in other service programming, as needed.
• Complete other tasks and duties as assigned by supervisor.


MINIMUM QUALIFICATIONS:
• Bachelor’s Degree in Social Work. Licensed Social Worker in the State of Ohio. Master’s degree preferred.
• Experience working with victims of human trafficking is preferred. Experience working with victims of other traumatic crimes, such as domestic violence or sexual assault is required.
• Successfully obtain and maintain driving privileges per The Salvation Army insurance standards, including maintaining access to a personal vehicle and insurance coverage for transportation needs related to this position. Mileage reimbursement will be utilized where appropriate.
• Willingness to uphold and support The Salvation Army’s mission and ministry.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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