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Crisis Program Manager Jobs in Ohio (NOW HIRING)

National Church Residences

Program Manager

Columbus, OH · On-site

Program Manager, Permanent Supportive Housing (PSH)Location: Columbus, OhioDivision: Affordable ... Strong leadership, communication, crisis intervention, and problem-solving skills.Why Join National ...

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Crisis Program Manager information

What is a Crisis Program Manager?

A Crisis Program Manager is a professional who oversees and coordinates crisis intervention programs within organizations or communities. Their primary role is to develop, implement, and manage strategies and protocols for responding to emergencies such as natural disasters, mental health crises, or other urgent situations. They work closely with teams of crisis responders, ensure staff are properly trained, and maintain communication with stakeholders to deliver timely and effective support. Additionally, Crisis Program Managers evaluate the effectiveness of crisis response plans and make improvements as needed to enhance safety and support for those affected.

What are the key skills and qualifications needed to thrive as a crisis program manager?

To thrive as a Crisis Program Manager, you need expertise in crisis intervention, program management, and mental health services, typically supported by a degree in social work, psychology, or a related field. Familiarity with incident management systems, risk assessment tools, and certifications such as CPI (Crisis Prevention Institute) or similar are often required. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set top performers apart in this role. These competencies ensure effective coordination of crisis responses, safety, and support for both clients and staff during high-pressure situations.

How does a crisis program manager typically collaborate with internal and external stakeholders during an active situation?

As a Crisis Program Manager, you'll often serve as the central point of coordination during crisis events, working closely with internal teams such as HR, communications, and security, as well as with external agencies like emergency services or community organizations. Effective collaboration requires clear communication, quick decision-making, and the ability to align resources and priorities under pressure. You may lead regular briefings, facilitate interdepartmental meetings, and ensure information flows smoothly to all parties involved. Building strong relationships beforehand can significantly enhance your ability to respond efficiently when a crisis arises.

What is the difference between Crisis Program Manager vs Emergency Response Coordinator?

CriteriaCrisis Program ManagerEmergency Response Coordinator
Required CredentialsBachelor's degree, certifications in crisis management or related fieldsBachelor's degree, certifications in emergency management or first aid
Work EnvironmentOffice settings, planning, and coordination rolesFieldwork, on-site emergency response activities
Employer & Industry UsageNonprofits, government agencies, large organizationsPublic safety agencies, disaster response teams
Common Search & ComparisonHigh overlap in skills and responsibilities, often compared in crisis management contexts

The Crisis Program Manager and Emergency Response Coordinator roles both focus on managing crises, but the former typically involves strategic planning, program development, and coordination in office settings. The Emergency Response Coordinator is more hands-on, responding directly to emergencies in the field. While their skills and certifications overlap, their work environments and daily tasks differ significantly.

Infographic showing various Crisis Program Manager job openings in Ohio as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Crisis Intervention Specialist

Columbus, OH • On-site

Huckleberry House Inc
See more jobs at Huckleberry House Incexternal

$19/hr

Full-time

Re-posted 25 days ago

Job description

Job Type
Full-time, Part-time
Description
Employment Status: Full -Time and Part-Time
FLSA Status: Non-Exempt
Department: Crisis Program
Reports To: Crisis Program Coordinator/Manager
Summary
The Crisis Intervention Specialist provides direct supervision, support, and crisis intervention to youth and families accessing the Crisis Program. This position responds to calls and walk-ins, conducts intake and risk assessments, connects clients with resources, and ensures a safe, supportive environment within the program.
Essential Duties and Responsibilities
  • Responds to crisis calls and walk-in clients, providing de-escalation and crisis intervention.
  • Conducts intake and risk assessments for youth seeking program admission and determines eligibility.
  • Provides program and community resource information to callers and visitors.
  • Facilitates crisis groups and provides ongoing support to youth in the program.
  • Utilizes Non-Violent Crisis Intervention techniques when needed.
  • Completes all documentation accurately and within required timeframes.
  • Performs light housekeeping, cooking, and routine maintenance tasks as needed.
  • Participates in team meetings and contributes to problem-solving and program improvement.
  • Performs other duties as assigned.

Requirements
Shifts needed: 1st shift 7AM - 3PM, 2nd shift 3PM - 11PM and 3rd shift 11PM - 7AM, weekend shift
Essential Competencies
  • Communicates effectively and compassionately with youth, families, and staff
  • Remains calm and solution-focused in crisis situations
  • Demonstrates initiative and can manage multiple tasks
  • Adapts approach to meet individual client needs
  • Collaborates well with team members
  • Invests majority of time in direct client interaction

Qualifications
  • High School Diploma or GED required
  • Strong verbal and written communication skills
  • Ability to problem-solve, de-escalate, and resolve conflicts
  • Basic computer and data entry proficiency
  • Ability to build rapport and show empathy toward youth
  • Self-starter able to work with minimal supervision

Salary Description
$19.00

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