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Crisis Manager information

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$11

$33

$74

How much do crisis manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for crisis manager in Iowa is $33.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $43.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a crisis manager?

To thrive as a Crisis Manager, you need expertise in risk assessment, incident response, and business continuity planning, often supported by a degree in emergency management or a related field. Familiarity with crisis management software, incident command systems, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for this role. These abilities enable rapid, coordinated responses that minimize harm and maintain organizational stability during emergencies.

How does a crisis manager typically collaborate with other departments during a high-stress incident?

A Crisis Manager works closely with various departments such as communications, legal, operations, and human resources to ensure a coordinated response during a crisis. They facilitate information sharing, delegate responsibilities, and ensure all teams are aligned with the crisis management plan. Effective collaboration is crucial for maintaining clear communication, minimizing confusion, and ensuring that the organization responds swiftly and appropriately to mitigate risks.

What is the difference between Crisis Manager vs Emergency Response Coordinator?

AspectCrisis ManagerEmergency Response Coordinator
Required CredentialsOften requires a degree in emergency management, public safety, or related fields; certifications like ICS or FEMA are commonSimilar credentials; certifications like ICS, FEMA, or first responder training are typical
Work EnvironmentStrategic planning, coordination, and decision-making during crises; office and field settingsOn-the-ground response, coordination during emergencies; field and operational settings
Employer & Industry UsageUsed by corporations, government agencies, and NGOs for managing crisesPrimarily used by emergency services, fire departments, and disaster response teams

While both roles focus on managing emergencies, a Crisis Manager typically handles strategic planning and coordination during crises, often in an office setting. An Emergency Response Coordinator is more involved in on-the-ground response activities during actual emergencies. Both roles require similar credentials and are vital in their respective contexts.

Is crisis management a stressful job?

Crisis management is often a high-pressure role that requires quick decision-making and effective communication during emergencies. The job can be stressful due to the unpredictable nature of crises and the responsibility to minimize impact, but strong organizational skills and training can help manage stress levels.

What degree does a crisis manager need?

A crisis manager typically needs a bachelor's degree in fields such as emergency management, public safety, business administration, or related areas. Advanced roles may require a master's degree or relevant certifications like the Certified Emergency Manager (CEM) credential. Strong communication, problem-solving skills, and experience in crisis response are also important.

What does a crisis manager do?

A crisis manager is responsible for preparing for, responding to, and resolving emergencies or crises within an organization. They develop contingency plans, coordinate communication efforts, and work to minimize damage to the company's reputation and operations during critical situations. Strong communication, problem-solving skills, and knowledge of risk management are essential in this role.

What are the most commonly searched types of Crisis jobs in Iowa?

The most popular types of Crisis jobs in Iowa are:

What are popular job titles related to Crisis Manager jobs in Iowa?

For Crisis Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Crisis Manager jobs in Iowa look for?

The top searched job categories for Crisis Manager jobs in Iowa are:

What cities in Iowa are hiring for Crisis Manager jobs?

Cities in Iowa with the most Crisis Manager job openings:

Crisis Manager jobs near you
Infographic showing various Crisis Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $69,064 per year, or $33.2 per hour.

Crisis Intervention Specialist (CAPS On Call)

Des Moines, IA • On-site

Candeo
51 - 200 employees
Learn more about Candeoexternal

$6 - $21/hr

Full-time, Per diem

Posted 21 days ago

Job description

Description:


At Candeo we are looking for team members who can serve as a vital resource to the Crisis management Team by responding to client emergencies, someone that can support clients in crisis while providing training and support to new and existing staff. Applicants must reside in the Des Moines Metro area to ensure they can promptly respond to emergencies.


Candeo is a non-profit that is focused on helping, supporting, and teaching people to live their best lives. We are committed to nurture an inclusive culture and a learning-based work environment to our employees. Apply now to learn more!


Job Types: PRN/Casual

Shifts: Available On call hours

  • Monday-Friday 4:30pm-6am (1 shift)
  • Weekends & Holidays 24 hours (1 shift)
  • Weekend CAPS Double Staff 2pm-10pm (1 shift)


Salary:

  • On Call $6.00
  • Response (Call/Text or In-Person) $21.00
  • Training $15.00


Essential Job Functions:


1. Demonstrates knowledge, understanding and implementation of the client’s Life Plan/Success Plan, in accordance with client’s preferences.

2. Follows established safety practices and procedures to ensure a safe and healthy environment for clients and the organization.

3. Works effectively within a team to enhance service delivery while respecting the right to privacy of the client, and confidentiality requirements of Candeo.

4. Uses initiative to think creatively, learn and grow, while following through with the challenges of the position.

5. Models and uses good decision-making skills and accesses appropriate resources to assist in developing quality services for clients. Success Plans

6. Acts as an on-call resource to the CAPS Team by responding to client emergencies as required

7. Ability to maintain on-call schedule including one evening per week and one shift for two weekends per month, with adjustments as needed to fill the schedule with absences and time off for other team members.

8. Conducts on-site debriefs with staff who have been involved with a crisis.

9. In conjunction with the CAPS Team, supports clients in crisis while providing training and support to new and existing staff

10. Performs administrative duties including reviews of, crisis plans, attending CAPS meetings and/or training new staff

11. Regular involvement with MOD, Managers, Law enforcement and Mobile Crisis Unit.

12. Solicits the priorities and preferences of clients and communicates those to the team as needed to enhance service delivery.

13. Attends organizational and client-specific training and provides documentation of certifications required for employment with Candeo

14. Complies with documentation policies by submitting accurate and timely paperwork, including progress notes, CAPS Response forms within 24 hours, timesheets, expense logs and other required reports.

15. Maintains documentation of services provided that clearly and legibly reflects the client’s goals, staff intervention and support, client response and progress made. This may include completion of Success Plans, On-call response forms; and/or any other documentation required for the CAPS position.


Apply now!

Candeo - Job Opportunities

Requirements:

Education / Training/License/Certification requirements:


· Bachelor’s degree in psychology or related field or an equivalent combination of education and experience

· One year experience with CMI required

· Proof of Automobile Insurance

· Valid Class C Iowa Driver’s License

· Valid telephone and mailing address



Skills & Proficiency Required :


· Ability to respond to calls within 15 minutes

· Ability to respond in-person within 30 minutes

· Ability to travel in counties served by Candeo

· High level of literacy in spoken and written English

· Demonstrated effective interpersonal skills

· Ability to maintain calm in a crisis

· Ability to learn new technology

· General understanding of Mental Health supports

· Motivational Interviewing, C3, ASIST, Skills System trained or will be trained within 1st year of hire

· Ability to pass organizational training

· Ability to set appropriate staff/client boundaries

· Ability to manage time and territory and the demands of working with numerous clients

· Ability to learn working knowledge of the community

· Ability to work successfully, unsupervised

· Ability to negotiate and handle conflict as necessary

· Must be able to pass criminal history, motor vehicle, child abuse, dependent adult abuse and sex offender registry background checks

· Possess a motor vehicle that meets the required operational and maintenance guidelines, that are in accordance with the Iowa Department of Transportation motor vehicle safety standards and Candeo’s Motor Vehicle Guidelines.



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