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Crisis Counselor Virtual Jobs in Raleigh, NC (NOW HIRING)

IMHS Clinical Case Manager

Raleigh, NC ยท On-site

$21.25 - $27.75/hr

N/AEducation: ยท Master's degree in social work or counseling ยท Valid NC state license as a LCSW, ... crisis intervention, evidence-based treatments for trauma and clinical case management in an ...

New

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

Therapist, Outpatient PRN

Raleigh, NC ยท On-site

$60K - $82K/yr

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

Therapist, Inpatient PRN

Raleigh, NC ยท On-site

$1.4K - $1.8K/wk

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

Therapist, Inpatient PRN

Raleigh, NC ยท On-site

$34.25 - $46.50/hr

Provides family session counseling to all patients to ensure appropriate communication and ... Demonstrates appropriate crisis intervention and de-escalation skills * Acts as a member of team ...

... virtual). The annual salary for this position starts at $55,000.00; Outpatient Therapists who ... Consult with other counselors, doctors, staff members, and other professionals to analyze ...

... virtual). The annual salary for this position starts at $55,000.00; Outpatient Therapists who ... Consult with other counselors, doctors, staff members, and other professionals to analyze ...

... virtual). The annual salary for this position starts at $55,000.00; Outpatient Therapists who ... Consult with other counselors, doctors, staff members, and other professionals to analyze ...

Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ... CPR certification and Crisis Prevention Training (CPI) within 30 days. More about Triangle Springs ...

Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ... CPR certification and Crisis Prevention Training (CPI) within 30 days. More about Triangle Springs ...

Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ... Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ... CPR certification and Crisis Prevention Training (CPI) within 30 days. More about Triangle Springs ...

Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ... CPR certification and Crisis Prevention Training (CPI) within 30 days. More about Triangle Springs ...

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Crisis Counselor Virtual information

See Raleigh, NC salary details

$13

$23

$31

How much do crisis counselor virtual jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for crisis counselor virtual in Raleigh, NC is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $26.39 per hour, depending on experience, location, and employer.

What does a crisis counselor virtual do?

A Crisis Counselor Virtual provides immediate support and assistance to individuals experiencing emotional distress or mental health crises through online platforms, such as chat, text, or video calls. They listen empathetically, assess the situation, and help individuals develop coping strategies or connect them with additional resources and support services. These counselors are trained to handle a variety of situations, including anxiety, depression, suicidal thoughts, and other urgent mental health concerns, all while maintaining confidentiality and professionalism in a virtual environment.

What are the key skills and qualifications needed to thrive as a crisis counselor virtual?

To thrive as a Crisis Counselor Virtual, you need a background in psychology, social work, or a related field, typically supported by relevant certifications such as QPR or ASIST. Familiarity with crisis intervention platforms, secure communication tools, and case management systems is important. Exceptional active listening, emotional intelligence, and the ability to remain calm under pressure set standout counselors apart. These skills ensure effective support, safety, and timely intervention for individuals in crisis remotely.

What are some common challenges faced by virtual crisis counselors, and how can they effectively manage them?

Virtual crisis counselors often face challenges such as managing emotional fatigue, maintaining boundaries while working remotely, and ensuring clear communication without non-verbal cues. To effectively manage these, counselors typically participate in regular debriefing sessions, seek supervision, and utilize digital tools designed for secure, effective communication. Building a strong support system within the virtual team and setting clear work-life boundaries are also essential practices to sustain well-being in this emotionally demanding role.

What is the difference between Crisis Counselor Virtual vs Crisis Therapist?

AspectCrisis Counselor VirtualCrisis Therapist
CredentialsTypically requires a relevant bachelor's degree and crisis intervention trainingUsually requires a master's degree in counseling or psychology and licensure
Work EnvironmentRemote, online or phone-based supportCan be remote or in clinical settings, often with in-person sessions
Employer & IndustryNonprofits, mental health hotlines, telehealth servicesClinics, hospitals, private practices, mental health agencies

While both roles focus on providing mental health support during crises, Crisis Counselor Virtual positions are often entry-level, remote, and require crisis intervention training, whereas Crisis Therapists typically hold advanced degrees and licensure for in-depth therapy. The roles overlap in supporting individuals in distress but differ in scope and qualifications.

Are crisis counselors in demand?

Crisis counselor positions are in high demand due to increased awareness of mental health issues and the need for immediate support. Employers often seek candidates with strong communication skills and relevant certifications, and the role can involve remote work environments. Job growth in this field is expected to continue as mental health services expand.

How hard is it to become a crisis counselor virtual?

Becoming a virtual crisis counselor typically requires relevant education such as a bachelor's degree in psychology, social work, or a related field, along with training in crisis intervention. Many employers also prefer candidates with certification in crisis counseling or mental health first aid, and strong communication skills are essential for remote work. The process involves completing required training, gaining experience, and often passing background checks before starting the role.

What are the most commonly searched types of Crisis Counselor jobs in Raleigh, NC?

The most popular types of Crisis Counselor jobs in Raleigh, NC are:

What job categories do people searching Crisis Counselor Virtual jobs in Raleigh, NC look for?

The top searched job categories for Crisis Counselor Virtual jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Crisis Counselor Virtual jobs?

Cities near Raleigh, NC with the most Crisis Counselor Virtual job openings:

SAIOP Counselor - Part Time Evenings

SouthLight Healthcare

Raleigh, NC โ€ข On-site

$28.85/hr

Part-time

Retirement

Re-posted 10 days ago


Job description

SAIOP Counselor - Part Time - PM
Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!
As our part-time IOP Counselor, you will provide clinical services including group, family, and/or individual therapy. You will be responsible for maintaining client records including treatment planning, psychosocial assessments, and progress notes. This position participates in clinical supervision and treatment team meetings on a weekly basis.
Schedule
Monday - Friday, evening groups 5pm - 9pm
+ staff meeting Wednesdays 2pm - 4pm (virtual ok)
Pay
CADC-R/CADC-I/CADC $21.00 - $24.04 per hour.
Provisional license $26.44 + per hour.
Full license $28.85 + per hour.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits. Working here at SouthLight you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
After 6 months employees are eligible to enroll in our 401(k) plan which has a 100% contribution match up to 4%!
We are excited to offer an additional benefit of Clinical Supervision Reimbursement. We will provide a monthly reimbursement of up to $100 to each part-time associate level clinician electing this benefit for no more than 2 years, or until licensure is completed, whichever is first. Licensures eligible to receive this benefit include LCSWA, LCMHCA, LMFTA, LPA, LCASA, and CADC.
Job Responsibilities of a SAIOP Counselor
  • Provides screening, assessments, and evaluations in a professional and engaging manner, including the required information, organizing it for key personnel to suggest level of care for each client assigned.
  • Establishes a therapeutic counseling relationship with each client assigned; facilitates individual, group, and family counseling.
  • Identifies elements of client crisis, responds to each client needs to ensure their safety, integrates crisis experience into the treatment process for each client assigned.
  • Maintains client record, including NCTOPPS; discharge planning; development, monitoring and revision of PCP; typing and preparing clinical notes and psychosocial assessments
  • Uses urine tests appropriately and as a therapeutic tool to determine the client's progress in treatment.
  • Case management functions to arrange, link monitor and integrate services and referrals; progress reports to probation officers, judges, lawyers, etc.
  • For each client assigned, identifies appropriate referral resources, coordinates services with referral resources, and assists client with utilizing referral resources.
  • Contacts all clients assigned who do not show for appointments.
  • Demonstrates a willingness to provide coverage as needed, including coverage for the Crisis phone.
  • Leverage Eleos AI, an innovative clinical documentation tool that reduces note-writing time so you can spend more time focusing on participant care.

Qualifications of a SAIOP Counselor
Educational and Experience
  • Minimum Master's degree in a Human Services field
Licensure/Certifications
  • Currently licensed (full or provisional) to practice clinically (LCAS/A, LCSW/A, LCMHC/A, CADC-R, CADC-I, or CADC)

Knowledge, Skills and Abilities
  • Familiar with the 12 core functions
  • Microsoft Office Suite + ability to learn other technological recording methods e., EMRs/EHRs
  • Crisis de-escalation skills
  • Ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization

About SouthLight Healthcare
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.
We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.