Crisis Communication Associate Jobs in Ohio (NOW HIRING)

Mobile Crisis Team (MCT) Clinician serve the entire Hamilton County residents and receive referrals from interdisciplinary team members, including psychiatrist, case managers, physicians, police, and individuals. The MCT Clinician will complete a psychosocial assessment develop and implement a plan of care that addresses the patient's needs that promotes stabilization in the community and or facilities transitions to the next level of care. The MCT Clinician will provide education, consultation, and serve as a liaison to the health care team and mental health team regarding the patient's familiars, emotional, psychological, social financial and development aspects of care. 

Minimum Required: Master's Degree - Master of Social Work, Psychology, Counseling. | Minimum Required: Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC). Complete required training and health officer certification per state of Ohio Revised Code per Mental Health, Addiction and Recovery Services Board of Hamilton County within one year. Preferred: Licensed Independent Social Work, Licensed Clinical Professional Counselor (LCPC). | Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer. 

Patient Population:

Engages in population appropriate communication.

Has knowledge of growth and development milestones and tasks

Gives clear instructions to patients/family regarding treatment.

Involves family/guardian in the assessment, initial treatment and continuing care of the patient.

Identifies any physical limitations of the patient and deploys intervention when necessary.

Recognizes and responds appropriately to patients/families with behavioral health problems.

Interprets population related data and plans care appropriately.

Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.

Recognizes and responds to signs/symptoms of abuse or neglect

Engagement and Exploration:

Engage patients and the families referred to Mobile Crisis in the helping process.

Assess the psychosocial and make decisions regarding Mobile Crisis response and priority of the response

Identify barriers to treatment,

Enhance patient’s health status

Increase patient/family satisfaction and quality of life.

Improve utilization of resources to ensure appropriate level of care in either community outpatient care, hospitalization, and criminal justice

Develop report with patient and family for ongoing support and in response to crisis in community

De-escalation of patients in crisis utilizing best practices including trauma informed care, etc..

Goal Development and Implementation:

Develop a comprehensive assessment to determine the appropriate level of care in collaboration with care team.

Identifying from assessment which referrals are needed for patient with goal of ensuring patient remains in the community without hospitalization or intersect with criminal justice system.

Implement a plan of care and monitor patient’s responses:

Determine if an Application for Emergency Admission is necessary

Collaborated with medical team and psychiatry services when patients are admitted

Educate and provide counseling to patient, next of kin, and community regarding level of care decision using evidence-based practices. 

Utilize other resources in the community to avoid hospitalization and allow for stabilization in the community.

Facilitate follow up in the community upon discharge from PES or inpatient hospital stay

Initiate referrals to community as indicated by plan.

Provide education about treatment options and stabilization in community for mental illness.

Advocate, mediate and negotiate to formulate a cohesive plan for maintain enhances patients’ health status, improving social supports, and move patient safety across the continuum of care.

Collaborate with law enforcement and criminal justice system at appropriate times.

Provide appropriate intervention to patient and family.

Counseling

Crisis management

Mental illness supports and referrals

Adjustment to illness

Material and financial associates

Health care decision making

Sexual Assault

Domestic violence, Partner violence, elder abuse, child abuse

Competency

All other psychosocial barriers

Education and Consultation:

Provide consultation and training to medical staff, health care professionals and law enforcement in response to a mental health crisis and follow up

Collaborate with team including peer specialist, behavioral health specialist and other clinical staff. Building relationships with community partners for ongoing referrals including Law Enforcement.

Evaluation and Termination:

Briefly summarize care plan for patients in need of care transitions support post hospitalization/Emergency Psych visit.

Provide patient and family with linages to community resources and services

Participate in process improvement to evaluating patient outcomes

Identify barriers in service delivery systems

Assess for transportation needs and arrange as appropriate.

Facilitate referrals to disease specific agencies especially as it related to employment financial resources, support services chemical dependency services

Competency:

Participate in activities that support enhanced customer service and results in increased Press Ganey scores.

Attend staff meetings and mandatory departmental in-service training sessions & continuing education in-services; maintain positive working relationships with and knowledge about community agencies and services.

Maintain timely, clear, and concise documentation; and write reports as needed. Respond to E-mail requests and provide information as requested.

Participate in quality and safety initiatives.