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Cricket Customer Service Jobs in Indiana (NOW HIRING)

Gmet Communications

Sales Advocate

Fort Wayne, IN · On-site

... service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents ...

ONE OUTSOURCING

Sales Advocate

Fort Wayne, IN · On-site

... service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents ...

Mobile Link

Bilingual Sales Advocate (64086)

Seymour, IN · On-site

$30K - $40K/yr

With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the ... Provide extraordinary customer service by being compassionate towards and understanding their needs.

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How much do cricket customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for cricket customer service in Indiana is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.84 per hour, depending on experience, location, and employer.

What is a Cricket Customer Service?

A Cricket Customer Service job involves assisting customers with inquiries related to their Cricket Wireless accounts, plans, payments, and technical issues. Representatives help troubleshoot device problems, process billing transactions, and provide information on available services. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

What does a Cricket Customer Service representative do?

A typical day for a Cricket Customer Service representative involves assisting customers with inquiries about wireless plans, billing issues, device troubleshooting, and new service activations—either in-person, over the phone, or through online chat. You’ll collaborate closely with your team to resolve account issues, process payments, and promote current promotions or upgrades. Representatives frequently use computers and POS systems to access customer information and log support tickets. The environment tends to be fast-paced and customer-focused, offering opportunities to continuously build communication and technical skills. Teamwork and adapting to new products or policies are also key parts of the daily experience.

What are the key skills and qualifications needed for Cricket Customer Service?

To thrive as a Cricket Customer Service representative, you need strong communication skills, product knowledge (particularly of wireless services), and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and company-specific training modules is often required. Outstanding candidates demonstrate patience, problem-solving abilities, and a positive attitude when handling customer inquiries or concerns. These skills ensure quality customer interactions, promote brand loyalty, and help resolve issues efficiently in a fast-paced retail or call center environment.

What are the most commonly searched types of Cricket Customer Service jobs in Indiana?

The most popular types of Cricket Customer Service jobs in Indiana are:

What are popular job titles related to Cricket Customer Service jobs in Indiana?

For Cricket Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Cricket Customer Service jobs in Indiana look for?

The top searched job categories for Cricket Customer Service jobs in Indiana are:

Cricket Customer Service jobs near you
Infographic showing various Cricket Customer Service job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,528 per year, or $16.6 per hour.

(162) Retail Sales Manager - Rymco LLC

Rymco, LLC

Kendallville, IN

$20 - $23/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Retail Sales Manager – Cricket Wireless
Job Type: Full-Time
Company: Rymco LLC (Authorized Retailer for Cricket Wireless)

Earn up to $20/hour base + commissions (up to $27/hour) + up to $1,500/month in store performance bonuses.

Join Our Award-Winning Team!

Rymco LLC, an authorized retailer for Cricket Wireless, is seeking a highly motivated, results-driven Retail Sales Manager to lead our dynamic team across our retail locations. If you thrive in a fast-paced, competitive environment and enjoy leadership roles that come with opportunity and growth, we want to talk to you!

Key Responsibilities:

  • Lead and motivate a team to exceed sales goals and deliver exceptional customer service

  • Drive store performance through effective management and hands-on leadership

  • Train, mentor, and develop team members

  • Execute local marketing initiatives and promotions

  • Maintain high visual merchandising and operational standards

  • Ensure compliance with company policies and procedures

Qualifications:

  • 2+ years of customer service experience (Required)

  • 2+ years of sales experience (Required)

  • 1+ year of management experience (Preferred)

  • Language English (Required)

  • Valid Driver’s License and reliable transportation

  • Ability to work retail hours:
    Monday–Saturday: 9 AM–8 PM
    Sunday: 12 PM–5 PM (hours subject to change)

Ideal Candidate Is:

  • Outgoing with strong interpersonal skills

  • Goal-oriented and achievement-driven

  • Flexible and adaptable to changing priorities

  • Passionate about leading by example and team success

  • Competitive and thrives in a growth-focused culture

What We Offer:

  • Hourly Pay + Commission

  • Health, Dental amp; Vision Insurance

  • Paid Time Off

  • Employee Discounts

  • Paid Training Provided

Company Culture:

We are aggressive, competitive, and growth-oriented. We believe in leading by example and recognize the achievements of individuals who strive for excellence and take on challenges with confidence.

Ready to take the next step in your wireless career? Apply today and become a part of the Rymco success story!

Apply