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Crew Caller Jobs (NOW HIRING)

Complex

Freelance Studio Operations Lead

New York, NY · On-site

$350 - $450/day

Manage remote caller feeds and high-quality audio/video capturing using platforms like VDO.Ninja ... crew and train them on studio equipment and protocols. * Collaborate with creative teams to meet ...

City of Hammond

Police Communications Officer

Hammond, LA · On-site

$29K - $32K/yr

... caller; takes complaints from other sources such as police units or citizens coming into the ... Notifies repair crew or supervisor of any malfunctioning equipment. Trains new communications ...

City of Hammond

Police Communications Officer

Hammond, LA · On-site

$39K - $51K/yr

... caller; takes complaints from other sources such as police units or citizens coming into the ... Notifies repair crew or supervisor of any malfunctioning equipment. Trains new communications ...

MAZZIOS LLC GROUP

Personality 1

Siloam Springs, AR · On-site

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

Minnesota Wild

Manager, Game Presentation

Saint Paul, MN · On-site

$55K - $65K/yr

Serve as the secondary show caller for Wild home games. * Help coordinate event talent, including ... Oversee the Wild Promo Crew, including hiring, scheduling, delegation of duties, and overall ...

Mazzio's

Personality 1 (608)

Collinsville, OK · On-site

$12.25 - $14.75/hr

Answers telephones in a professional manner and responds to the caller's needs. Qualifications ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

MAZZIOS LLC GROUP

Personality 1

Cushing, OK · On-site

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

MAZZIOS LLC GROUP

Personality 1 [608]

Mount Vernon, MO · On-site

Answers telephones in professional manner and responds to the caller needs. Skills and Experience ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

Mazzio's

Personality 1 [608]

Midwest City, OK · On-site

$10.50 - $14.50/hr

Answers telephones in a professional manner and responds to the caller's needs. Qualifications ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

MAZZIOS LLC GROUP

Personality 1 [608]

Jenks, OK · On-site

Answers telephones in professional manner and responds to the caller needs. Skills and Experience ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

Mazzio's

Personality 1 [608]

Glenpool, OK · On-site

$8.25 - $11/hr

Answers telephones in a professional manner and responds to the caller's needs. Qualifications ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

MAZZIOS LLC GROUP

Personality 1

Tulsa, OK · On-site

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

SpaceX

Executive Producer, Broadcast

Hawthorne, CA · On-site

$135K - $200K/yr

Act as producer and show caller for broadcasts, serving as central point of communication for talent and crew during broadcast. * Develop and implement content strategies aligned with the company ...

Mazzio's

Personality 1 [608]

Sapulpa, OK · On-site

$9 - $12.25/hr

Answers telephones in a professional manner and responds to the caller's needs. Qualifications ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

MAZZIOS LLC GROUP

Personality 1 [608]

Sapulpa, OK · On-site

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

SpaceX

Executive Producer, Broadcast

Hawthorne, CA

$135K - $200K/yr

Act as producer and show caller for broadcasts, serving as central point of communication for talent and crew during broadcast. * Develop and implement content strategies aligned with the company ...

MAZZIOS LLC GROUP

Personality 1 [608]

Okmulgee, OK · On-site

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

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Crew Caller information

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$20

$27

How much do crew caller jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for crew caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is a crew caller?

Crew Callers are professionals responsible for contacting and scheduling crew members for shifts or assignments, often within industries like film, television, theater, railroads, or transportation. Their main duties include ensuring that the required personnel are notified of their work times, confirming availability, and adjusting schedules when necessary. Crew Callers play a critical role in keeping productions or operations running smoothly by managing communication between management and crew. They often work irregular hours to accommodate changing schedules and last-minute staffing needs.

What are the key skills and qualifications needed to thrive as a crew caller, and why are they important?

To thrive as a Crew Caller, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with crew management software, scheduling systems, and often union agreements is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities ensure efficient crew scheduling, compliance with labor regulations, and smooth operations in transportation or production environments.

What are some common challenges crew callers face when coordinating shifts and how can they effectively overcome them?

Crew Callers often encounter challenges such as last-minute schedule changes, staff shortages, and coordinating availability across a large team. To effectively overcome these obstacles, successful Crew Callers maintain strong organizational systems, utilize scheduling software, and develop clear communication channels with crew members. Building good relationships and staying adaptable helps Crew Callers respond quickly to changes, ensuring smooth operations and minimizing disruptions to the production or event schedule.

What is the difference between Crew Caller vs Crew Scheduler?

AspectCrew CallerCrew Scheduler
Primary RoleContacts and notifies crew members about work assignmentsPlans, organizes, and manages crew schedules and shifts
Required SkillsCommunication, organization, basic schedulingScheduling software proficiency, planning, coordination
Work EnvironmentTypically office or remote, fast-paced communicationOffice-based, planning-focused
CertificationsNone usually required, but communication skills are essentialScheduling or industry-specific certifications may be preferred

While both roles involve working with crew members, a Crew Caller primarily contacts and informs crew about assignments, whereas a Crew Scheduler plans and manages the overall crew schedules. The Crew Caller focuses on communication, while the Crew Scheduler handles planning and logistics.

More about Crew Caller jobs

What are popular job titles related to Crew Caller jobs?

For Crew Caller jobs, the most frequently searched job titles are:

Crew Caller jobs near you
Infographic showing various Crew Caller job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.

Call Taker - EMS Communications

Malden, MA • On-site

CATALDO AMBULANCE BUSINESS TRUST
See more jobs at CATALDO AMBULANCE BUSINESS TRUSTexternal

$23 - $30/hr

Full-time

Re-posted 2 days ago

Key responsibilities

  • Receive and process all emergency and non-emergency medical calls, gathering relevant information during call screening.

  • Provide pre-arrival instructions to callers and communicate with other public safety agencies and support services as needed.

  • Maintain accurate, real-time records of calls, incident times, and ensure proper documentation and synchronization of PCRs.

Job description

Position Summary / General Scope:

The Call Taker is an entry level position in the Emergency Medical Dispatch and Communications Department. The Call Taker focuses on receiving and processing all non-emergency and emergency medical calls, rapidly gathering relevant information during call screening process, and providing pre-arrival instructions to a caller when applicable to assist in dispatching the appropriate level of EMS responders. 

Key Responsibilities

  • Provide professional and courteous response while receiving incoming calls from the public, facility staff or other public safety entities requesting emergency and non-emergency assistance.
  • Determine the nature, severity and location of the medical emergency through structured questioning and obtain necessary information to determine the appropriate response and priority level.
  • Answer all incoming lines within the appropriate and required time periods and respond within the designated time frame. 
  • Assist callers that have been placed on hold within the designated time period. 
  • Utilize and maintain competency with CAD systems, properly documenting and maintaining information at all times. 
  • Maintains accurate, real-time records of calls and incident times.
  • Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information.
  • Ensure all PCRs are synced as required prior to crew departure. 
  • Accurately completes repetitive patient and other non-emergent bookings.
  • Multitask data entry 30-40 words per minute with active listening during call processing.
  • Maintains knowledge of and complies with all company policies, procedures, and guidelines at all times.
  • Must maintain a reliable attendance record
  • Completes other duties as requested and assigned

Education:

  • High school diploma or GED equivalent.

This is an entry-level role which includes an extensive training program. During the initial training the following required certifications will be completed as a part of the program and must be maintained following initial program completion. 

Licensure, Certification, Registration:

  • EMD Certification
  • CPR Certification
  • 911 Certification
  • Telecommunicator Certification

* All may be obtained internally, required within the initial orientation period upon hire.

Experience:

  • 1 Year related experience in a customer service field/environment
  • 1 Year related experience utilizing computer systems, including web-based applications and some Microsoft Office applications preferred.
  • Preferred telecommunication experience and prior medical terminology training. 

Knowledge, Skills and Abilities:

  • Excellent verbal communication. Communicates effectively, both verbally and in writing; ability to understand and carry out verbal and written instructions.
  • Ability to speak clearly and concisely, providing detailed information under stressful circumstances.
  • Ability to record, transmit and report information accurately.
  • Analytical skills to gather and interpret data
  • Ability to exercise sound judgment and discretion at all times
  • Knowledge of medical terminology preferred, not required.
  • Ability to work in fast-paced environment and multi-task
  • Ability to work well independently and within a team setting

Requirements:

  • Day, Evening, Overnight, Weekends and Holidays may be required.
  • Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. 
  • Comply with UDS drug screening at any and all times
  • Satisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.

Physical, Mental and Sensory Requirements

  • Ability to hear various frequencies, distinguish sounds and work in environment with consistent background noise. 
  • Consistent close eye work and clear vision for screens, color/depth perception, and peripheral vision for data analysis and monitoring.
  • Clear, concise verbal communication, potentially shouting or speaking loudly over noise, and active listening.
  • Fine finger dexterity, repetitive wrist motion regarding computers and dispatch terminal work for prolonged time periods. (fingering, pushing, pulling).
  • Ability to sit, stand and alternate positions for extended periods of time.
  • Exerting light force up to 10-25 lbs. for tasks like lifting, carrying, pushing/pulling. 
  • Ability to work in environment with constant phone/radio calls, interruptions, urgent/emergency situations, and emotionally charged callers.
  • Strong multitasking, problem-solving, attention to detail, memory, and emotional stability in stressful environments