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Crew Caller Jobs (NOW HIRING)

Responding to field crew members via radio, telephone and push-to-talk technologies. * Keeps an ... caller. This includes running late to scheduled calls, reroutes/ destination changes due to ...

Communications Specialist

Lexington, KY

$53K - $70K/yr

Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc. * Initiate front-end billing ...

Communications Specialist

Lexington, KY · On-site

$53K - $70K/yr

Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc. * Initiate front-end billing ...

Responding to field crew members via radio, telephone and push-to-talk technologies. * Keeps an ... caller. This includes running late to scheduled calls, reroutes/ destination changes due to ...

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We Could Use Someone Like You in Our Crew. Join Our Vibrant Talent Network! Are you passionate ... leaving each caller with a smile. You'll represent our company's values and help create an ...

Manage remote caller feeds and high-quality audio/video capturing using platforms like VDO.Ninja ... crew and train them on studio equipment and protocols. * Collaborate with creative teams to meet ...

Manage remote caller feeds and high-quality audio/video capturing using platforms like VDO.Ninja ... crew and train them on studio equipment and protocols. * Collaborate with creative teams to meet ...

... caller; takes complaints from other sources such as police units or citizens coming into the ... Notifies repair crew or supervisor of any malfunctioning equipment. Trains new communications ...

Answers telephones in a professional manner and responds to the caller's needs. Skills and ... To communicate appropriately to crew/management and convey a friendly and pleasant demeanor towards ...

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Crew Caller information

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$20

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How much do crew caller jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for crew caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is a crew caller?

Crew Callers are professionals responsible for contacting and scheduling crew members for shifts or assignments, often within industries like film, television, theater, railroads, or transportation. Their main duties include ensuring that the required personnel are notified of their work times, confirming availability, and adjusting schedules when necessary. Crew Callers play a critical role in keeping productions or operations running smoothly by managing communication between management and crew. They often work irregular hours to accommodate changing schedules and last-minute staffing needs.

What are the key skills and qualifications needed to thrive as a crew caller, and why are they important?

To thrive as a Crew Caller, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with crew management software, scheduling systems, and often union agreements is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities ensure efficient crew scheduling, compliance with labor regulations, and smooth operations in transportation or production environments.

What are some common challenges crew callers face when coordinating shifts and how can they effectively overcome them?

Crew Callers often encounter challenges such as last-minute schedule changes, staff shortages, and coordinating availability across a large team. To effectively overcome these obstacles, successful Crew Callers maintain strong organizational systems, utilize scheduling software, and develop clear communication channels with crew members. Building good relationships and staying adaptable helps Crew Callers respond quickly to changes, ensuring smooth operations and minimizing disruptions to the production or event schedule.

What is the difference between Crew Caller vs Crew Scheduler?

AspectCrew CallerCrew Scheduler
Primary RoleContacts and notifies crew members about work assignmentsPlans, organizes, and manages crew schedules and shifts
Required SkillsCommunication, organization, basic schedulingScheduling software proficiency, planning, coordination
Work EnvironmentTypically office or remote, fast-paced communicationOffice-based, planning-focused
CertificationsNone usually required, but communication skills are essentialScheduling or industry-specific certifications may be preferred

While both roles involve working with crew members, a Crew Caller primarily contacts and informs crew about assignments, whereas a Crew Scheduler plans and manages the overall crew schedules. The Crew Caller focuses on communication, while the Crew Scheduler handles planning and logistics.

More about Crew Caller jobs

What job categories do people searching Crew Caller jobs look for?

The top searched job categories for Crew Caller jobs are:

Infographic showing various Crew Caller job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution, with an average salary of $43,666 per year, or $21 per hour.

EMS Dispatcher / Call-Taker

Lynch EMS

Anaheim, CA • On-site

$18 - $24/hr

Full-time

Re-posted 4 days ago


Job description

Description

PRIMARY FUNCTION

Reports directly to the Communications Supervisor. Under the direction of the Communications Supervisor, performs as a dispatcher coordinating the timely responses to requests for medical assessment and transportation.


PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Dispatching appropriate resources to requests for medical transportation in a timely manner.
  • Determining the correct level of service and equipment needed for patients depending on condition at time service is requested and verifying all information input by Call Taking Representative presents as accurate.
  • Responding to field crew members via radio, telephone and push-to-talk technologies.
  • Keeps an accurate record of location and status of all staffed ambulances in the CAD system.
  • Assist field crews with determining addresses, closest ambulance receiving hospitals and routing options as necessary.
  • Maintains customer relationships by reporting any instance of change from originally scheduled transportation to the caller. This includes running late to scheduled calls, reroutes/ destination changes due to saturated Emergency Rooms or patient condition, etc.
  • Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative.
  • Report all customer complaints and unusual occurrences to the Communications Supervisor immediately, as well as follow the appropriate process for Management Team notification.
  • Abides by all company and department policies, procedures and processes and reports any instances of deviation from policies, procedures, and processes to the Communications Supervisor as appropriate.
  • Shall at all times act in a highly professional manner. The Dispatcher is an important representative of the organization and should at all times display the highest of quality skills, abilities, and attitude.
  • Assist and/or participate in the job orientation of all newly hired Operations and Communications personnel.
  • Work continually with all departments to create harmony and improve morale within the organization.
  • Shall perform other duties and tasks as directed by the Communications Supervisor and/ or Director of Operations.

Requirements

MINIMUM QUALIFICATIONS

  • High School Graduate or equivalent
  • Current California Driver's License
  • CPR for the Healthcare Provider certification (Training provided as needed)
  • Emergency Telecommunicator certification or EMT or Paramedic (ETC training provided as needed)
  • Excellent customer service interpersonal, written and verbal communication skills
  • Strong ability to multi-task and maintain composure and decision making skills during times of great stress
  • Experience as an EMT is highly preferred.

PHYSICAL REQUIREMENTS

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; kneel, crouch.

Affirmative Action/EEOC/ADA

  • Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.