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Crew Caller Jobs (NOW HIRING)

Northwest Ambulance

Dispatcher

Everett, WA · On-site

$31.50 - $34.49/hr

Assessing caller information and formulating an action plan. * Scheduling and dispatching medical ... Monitoring field crew/rig route and status to coordinate and prioritize schedules. * Accepting ...

PHI Health

Communications Specialist

Lexington, KY · On-site

$53K - $70K/yr

Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc. * Initiate front-end billing ...

Northwest Ambulance

Dispatcher

Everett, WA · On-site

$31.50 - $34.49/hr

Assessing caller information and formulating an action plan. * Scheduling and dispatching medical ... Monitoring field crew/rig route and status to coordinate and prioritize schedules. * Accepting ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Responding to field crew members via radio, telephone and push-to-talk technologies. * Keeps an ... caller. This includes running late to scheduled calls, reroutes/ destination changes due to ...

ModSquad

Customer Service Support

$17.50 - $22.25/hr

Join Our Crew as a Customer Support Mod Are you passionate about helping people and delivering ... leaving each caller with a smile. You'll represent our company's values and help create an ...

Northwest Ambulance

Dispatcher

Everett, WA · On-site

$31.50 - $34.49/hr

Assessing caller information and formulating an action plan. * Scheduling and dispatching medical ... Monitoring field crew/rig route and status to coordinate and prioritize schedules. * Accepting ...

PHI Health

Communications Specialist

Lexington, KY · On-site

$53K - $70K/yr

Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc. * Initiate front-end billing ...

PHI Health

Communications Specialist

Tempe, AZ · On-site

$51K - $68K/yr

Educate caller as to all aspects of services associated with a long distance air medical transport, i.e., aircraft, medical crew, ground ambulance arrangements, etc. * Initiate front-end billing ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We Could Use Someone Like You in Our Crew. Join Our Vibrant Talent Network! Are you passionate ... leaving each caller with a smile. You'll represent our company's values and help create an ...

ModSquad

Customer Service Phone Support

$17.50 - $22.25/hr

We Could Use Someone Like You in Our Crew. Join Our Vibrant Talent Network! Are you passionate ... leaving each caller with a smile. You'll represent our company's values and help create an ...

Complex

Freelance Studio Operations Lead

New York, NY

$350 - $450/day

Manage remote caller feeds and high-quality audio/video capturing using platforms like VDO.Ninja ... crew and train them on studio equipment and protocols. * Collaborate with creative teams to meet ...

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Crew Caller information

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How much do crew caller jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for crew caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is a crew caller?

Crew Callers are professionals responsible for contacting and scheduling crew members for shifts or assignments, often within industries like film, television, theater, railroads, or transportation. Their main duties include ensuring that the required personnel are notified of their work times, confirming availability, and adjusting schedules when necessary. Crew Callers play a critical role in keeping productions or operations running smoothly by managing communication between management and crew. They often work irregular hours to accommodate changing schedules and last-minute staffing needs.

What are the key skills and qualifications needed to thrive as a crew caller, and why are they important?

To thrive as a Crew Caller, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with crew management software, scheduling systems, and often union agreements is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities ensure efficient crew scheduling, compliance with labor regulations, and smooth operations in transportation or production environments.

What are some common challenges crew callers face when coordinating shifts and how can they effectively overcome them?

Crew Callers often encounter challenges such as last-minute schedule changes, staff shortages, and coordinating availability across a large team. To effectively overcome these obstacles, successful Crew Callers maintain strong organizational systems, utilize scheduling software, and develop clear communication channels with crew members. Building good relationships and staying adaptable helps Crew Callers respond quickly to changes, ensuring smooth operations and minimizing disruptions to the production or event schedule.

What is the difference between Crew Caller vs Crew Scheduler?

AspectCrew CallerCrew Scheduler
Primary RoleContacts and notifies crew members about work assignmentsPlans, organizes, and manages crew schedules and shifts
Required SkillsCommunication, organization, basic schedulingScheduling software proficiency, planning, coordination
Work EnvironmentTypically office or remote, fast-paced communicationOffice-based, planning-focused
CertificationsNone usually required, but communication skills are essentialScheduling or industry-specific certifications may be preferred

While both roles involve working with crew members, a Crew Caller primarily contacts and informs crew about assignments, whereas a Crew Scheduler plans and manages the overall crew schedules. The Crew Caller focuses on communication, while the Crew Scheduler handles planning and logistics.

More about Crew Caller jobs

What are popular job titles related to Crew Caller jobs?

For Crew Caller jobs, the most frequently searched job titles are:

Crew Caller jobs near you
Infographic showing various Crew Caller job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.

Ambulance Dispatcher Per-Diem

North Haven, CT

Yale New Haven Health
Health Care and Social Assistance • 10K+ employees
Learn more about Yale New Haven Healthexternal

$41K - $53K/yr

Per diem

Re-posted 2 days ago

Key responsibilities

  • Obtain all information necessary for service requests and dispatch appropriate personnel based on response protocols.

  • Process requests from field crews for assistance and facilitate the flow of information between administrative staff and field personnel.

  • Enter data accurately into the Computer Aided Dispatch system for all service requests.

Yale New Haven Health rating

7.4

Company rating: 7.4 out of 10

Based on 233 frontline employees who took The Breakroom Quiz

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Dispatcher is responsible for obtaining all information necessary for service requests and for dispatching appropriate personnel based on response protocols. They are also responsible for processing requests by field crews for assistance, and facilitating the flow of information between administrative staff and field personnel.
EEO/AA/Disability/Veteran


Responsibilities
  • 1. At all times display professional and courteous conduct and appearance.
  • 2. Diligent adherence to protection of Personal Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
  • 3. Demonstrate sensitivity to community and cultural norms.
  • 4. Follow established polices for radio communications and terminology. Monitor and immediately answer radios to ensure crew safety. Speak professionally in a calm, clear, monotone voice over the radio frequency at all times.
  • 5. Answer incoming phone lines and processes the information in an accurate, timely, and courteous manner.
  • 6. Follow established policies for caller interrogation, information gathering, Emergency Medical Dispatching, call triage, and customer service.
  • 7. Demonstrate knowledge of area landmarks and geography including: all metropolitan areas, counties, fire districts, hospitals, and extended care facilities.
  • 8. Understand and maintain equipment located in the communications center ensuring efficiency of operations.
  • 9. Report major malfunctions to the supervisor or manager.
  • 10. Participate in quality improvement activities; assists in maintaining compliance with all established customer service standards. Maintains performance levels consistent with departmental standards.
  • 11. Support and uphold established corporation and department policies, procedures, objectives, quality improvement, and safety standards.
  • 12. Monitor and document response time exceptions, and lost unit minutes. Report non-compliance with response time standards to the on-duty Communications Supervisor.
  • 13. Enters data accurately and completely into the Computer Aided Dispatch system for all service requests.
  • 14. Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers. Maintain a calm, non-emotional and professional atmosphere in the communications center at all times.
  • 15. Utilize system status plan to control the location and movement of field units. Follow system status plan to ensure proper level of response and unit deployment. Make recommendations for system enhancement. Accurately provide assistance to responding units, with routing instructions as necessary.
  • 16. Attend scheduled department meetings and training sessions.
  • 17. Adhere to all company policies and procedures.

Qualifications

EDUCATION

High School diploma or GED. BS/BA degree in communications or related field preferred.

EXPERIENCE

Two years EMS field experience or One year EMS communications experience preferred.

LICENSURE

Current certification as a CT EMT preferred. Must have the ability to obtain and maintain certification in EMD.

SPECIAL SKILLS

Demonstrated knowledge of local geography.


YNHHS Requisition ID
187429Qualifications:

EDUCATION

High School diploma or GED. BS/BA degree in communications or related field preferred.

EXPERIENCE

Two years EMS field experience or One year EMS communications experience preferred.

LICENSURE

Current certification as a CT EMT preferred. Must have the ability to obtain and maintain certification in EMD.

SPECIAL SKILLS

Demonstrated knowledge of local geography.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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