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Credit Unions In Jobs in Ohio (NOW HIRING)

Cardinal Credit Union

Loan Officer

Mentor, OH

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places and one of the Best Workplaces in Ohio. Here at Cardinal, we believe in creating a strong culture that encourages ...

Cardinal Credit Union Inc

Loan Officer

Mentor, OH · On-site

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places and one of the Best Workplaces in Ohio. Here at Cardinal, we believe in creating a strong culture that encourages ...

Cardinal Credit Union Inc

Loan Officer

Mentor, OH

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places and one of the Best Workplaces in Ohio. Here at Cardinal, we believe in creating a strong culture that encourages ...

Cardinal Credit Union, Inc.

Loan Officer

Mentor, OH · On-site

Cardinal Credit Union was selected by The Cleveland Plain Dealer as a Top Work Places and one of the Best Workplaces in Ohio. Here at Cardinal, we believe in creating a strong culture that encourages ...

Telhio Credit Union

Relationship Banker

Gahanna, OH

$17.75 - $23.50/hr

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of ...

Telhio Credit Union

Relationship Banker

Gahanna, OH · On-site

$17.50 - $22.75/hr

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the ...

Telhio Credit Union

Relationship Banker

Columbus, OH · On-site

$17.75 - $23.50/hr

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the ...

Telhio Credit Union

Relationship Banker

Columbus, OH

$17.75 - $23.50/hr

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of ...

Telhio Credit Union

VP, Financial Crimes

Columbus, OH · On-site

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of ...

Telhio Credit Union

VP, Financial Crimes

Columbus, OH · On-site

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the ...

Telhio Credit Union

Full-Time Teller

Worthington, OH · On-site

$15 - $18.50/hr

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the ...

ALEC Credit Union

Be Seen First

Business Development Specialist- Columbus OH

Columbus, OH · On-site

$23.08 - $38.46/hr

Duties will include increasing member penetration at existing sponsor locations, deepening existing sponsor relationships and serving as a credit union member representative. In addition to national ...

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Credit Unions In information

What are credit unions?

Credit unions are member-owned financial cooperatives that provide traditional banking services such as savings accounts, loans, and checking accounts. Unlike banks, credit unions are not-for-profit organizations, meaning they return surplus earnings to their members in the form of better rates and lower fees. Membership is typically based on a common bond such as location, employer, or membership in an organization. Credit unions are regulated by government agencies and insured to protect members’ deposits. Their focus is on serving their members and the local community.

What are the key skills and qualifications needed to thrive as a credit union loan officer, and why are they important?

To thrive as a Credit Union Loan Officer, you need a strong understanding of financial products, lending regulations, and credit analysis, typically supported by a degree in finance or a related field. Familiarity with loan origination systems, credit scoring software, and compliance tools is essential for efficient processing. Excellent interpersonal skills, attention to detail, and problem-solving abilities help build trust with members and ensure accurate loan assessments. These skills are crucial for promoting financial well-being, maintaining regulatory compliance, and supporting the growth of the credit union.

What are some common challenges faced by professionals working in credit unions, and how can they be addressed?

Professionals in credit unions often encounter challenges such as balancing personalized member service with the need to implement evolving regulatory and compliance standards. Adapting to new technologies while maintaining a community-focused approach can also be demanding. Staying informed on industry updates, participating in ongoing training, and fostering open communication within the team are effective strategies to address these challenges. Additionally, credit union employees frequently collaborate with colleagues across various departments, which helps in problem-solving and ensures a member-centric service experience.

What is the difference between Credit Unions In vs Loan Officers?

AspectCredit Unions InLoan Officers
CredentialsTypically require a high school diploma or equivalent; some roles may need relevant certificationsRequire a bachelor's degree; certifications like Mortgage Loan Originator (MLO) license may be needed
Work EnvironmentWork within credit unions, assisting members with financial servicesWork in banks, lending institutions, or credit unions, evaluating and approving loan applications
Industry UsageUsed in credit unions for member services and financial advisingCommonly used in banking and lending sectors for loan processing

While Credit Unions In focus on providing financial services to members within credit unions, Loan Officers specialize in evaluating and approving loan applications across various financial institutions. Both roles require knowledge of financial products, but Loan Officers often need more specialized certifications and work in broader environments.

Are credit unions good to work at?

Credit unions offer a collaborative work environment with a focus on member service, often providing competitive benefits and opportunities for advancement. Employees typically work in roles such as tellers, loan officers, or customer service representatives, and may need relevant certifications or training. Overall, they are considered good workplaces for those interested in community-focused financial services.

What skills are needed for credit union jobs?

Credit union jobs typically require strong customer service skills, attention to detail, and knowledge of financial products and services. Good communication, problem-solving abilities, and proficiency with banking software are also important. Certifications such as a credit union or banking-specific license can enhance job prospects.

What are popular job titles related to Credit Unions In jobs in Ohio?

For Credit Unions In jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Credit Unions In jobs in Ohio look for?

The top searched job categories for Credit Unions In jobs in Ohio are:

What cities in Ohio are hiring for Credit Unions In jobs?

Cities in Ohio with the most Credit Unions In job openings:

Credit Unions In jobs near you
Infographic showing various Credit Unions In job openings in Ohio as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

AVP, Collections and Special Assets

Telhio Credit Union

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Position Summary:
The Assistant Vice President (AVP), Collections and Special Assets is responsible for leading the Credit Union's consumer and commercial collections functions in a manner that protects the financial well-being of the Credit Union while supporting members with professionalism, dignity, and respect. This role oversees delinquency management, loss mitigation, loan workouts, recoveries, repossessions, bankruptcies, foreclosures, and special asset administration.
This position develops and executes collection strategies that help minimize losses, improve portfolio performance, maintain regulatory compliance, and preserve positive member relationships whenever possible. The AVP provides oversight of consumer and commercial problem loan portfolios, workout arrangements, collateral liquidation, and recovery activities with a focus on fair, consistent, and member-centered outcomes.
The AVP serves as a trusted advisor to executive management regarding portfolio trends, emerging credit risks, collection performance, and special asset resolution strategies, while helping ensure the collections function reflects the Credit Union's mission, values, and commitment to member service.
Responsibilities:
Collections Leadership and Administration
  • Direct and oversee all consumer and commercial collection activities.
  • Develop and implement collection strategies designed to reduce delinquency, charge-offs, and credit losses.
  • Establish performance objectives, productivity standards, and service expectations for collections personnel.
  • Monitor departmental performance through key performance indicators (KPIs) and portfolio analytics.
  • Ensure compliance with all applicable federal and state regulations governing collections practices.
  • Promote a member-centered approach that balances loss mitigation objectives with empathy, professionalism, and service.
  • Evaluate staffing needs and resource allocation to support portfolio growth and operational efficiency.
  • Lead departmental training and professional development initiatives.

Consumer Collections
  • Oversee all stages of consumer collections including:
    • Early-stage delinquency
    • Late-stage collections
    • Skip tracing
    • Charge-off management
    • Recoveries
    • Repossessions
    • Deficiency balance collection
  • Monitor delinquency trends by product type, risk grade, geographic segment, and other key metrics.
  • Develop collection treatments and segmentation strategies to improve cure rates, encourage member engagement, and provide appropriate assistance options when available.
  • Review and approve complex repayment arrangements and settlement recommendations that are fair, well-documented, and aligned with Credit Union policy.
  • Coordinate with legal counsel regarding bankruptcy proceedings, judgments, and collection litigation.

Commercial Collections and Workout Management
  • Manage the commercial special assets and workout function.
  • Oversee administration of troubled commercial loans from transfer through resolution.
  • Develop borrower-specific workout strategies designed to maximize recovery, minimize loss exposure, and support practical resolution options for member-borrowers when appropriate.
  • Evaluate and approve:
    • Loan modifications
    • Forbearance agreements
    • Extensions
    • Restructures
    • Settlement arrangements
    • Collateral liquidation plans
  • Participate in borrower meetings and negotiations involving distressed credits.
  • Coordinate with commercial lending staff to identify emerging problem loans early and support a smooth, well-communicated transition to special assets when needed.
  • Review updated financial information, collateral valuations, cash flow analyses, guarantor strength, and repayment capacity.
  • Monitor covenant compliance and collateral performance for distressed borrowers.
  • Oversee foreclosure, liquidation, and legal recovery actions when necessary, ensuring actions are appropriate, well-supported, and consistent with Credit Union values and regulatory expectations.
  • Present workout and recovery recommendations to management, committees, and the Board as required.

Portfolio Risk Management
  • Analyze portfolio performance and emerging credit risk trends.
  • Provide recommendations regarding allowance methodologies, charge-off practices, and risk mitigation strategies.
  • Collaborate with Credit Risk, Commercial Lending, Consumer Lending, Finance, Compliance, and Member Experience teams to address portfolio concerns and support consistent member treatment.
  • Identify systemic causes of delinquency and recommend underwriting, policy, or operational improvements.
  • Support enterprise risk management initiatives through timely reporting and trend analysis.
  • Monitor concentrations and adverse risk indicators impacting collection and recovery performance.

Regulatory Compliance and Governance
  • Ensure compliance with:
    • Fair Debt Collection Practices Act (FDCPA)
    • Fair Credit Reporting Act (FCRA)
    • Servicemembers Civil Relief Act (SCRA)
    • Bankruptcy Code requirements
    • UCC requirements
    • NCUA regulations
    • State collection, foreclosure, and repossession laws
    • Internal policies and procedures
  • Maintain collection and workout policies, procedures, and controls.
  • Support regulatory examinations, audits, and independent reviews.
  • Respond to examiner and auditor requests related to collections and special assets.
  • Ensure appropriate documentation, reporting, and record retention standards are maintained.

Financial Performance and Reporting
  • Develop and manage departmental budgets.
  • Prepare monthly, quarterly, and annual reports for executive management and the Board.
  • Report on:
    • Delinquency trends
    • Charge-offs
    • Recoveries
    • Repossessions
    • Commercial workout activity
    • Troubled credits
    • Loss mitigation efforts
    • Special asset performance
  • Recommend reserve and loss forecasting assumptions based on portfolio conditions.
  • Track department performance against strategic goals and risk appetite metrics.

Leadership Responsibilities
  • Recruit, develop, coach, and retain high-performing team members.
  • Conduct performance evaluations and succession planning activities.
  • Promote a culture of accountability, compliance, collaboration, continuous improvement, and service to members.
  • Lead through change management initiatives and technology implementations.
  • Maintain effective working relationships across lending, legal, compliance, risk management, and operations teams.

What you will need:
  • Bachelor's degree in Business, Finance, Accounting, Economics, or related field; equivalent experience may be considered.
  • Minimum 7 years of progressive experience in collections, special assets, credit administration, lending, or related field.
  • Minimum 3 years of management experience.
  • Experience managing consumer and commercial delinquency portfolios.
  • Experience with commercial loan workouts, restructures, and recovery strategies.
  • Strong working knowledge of bankruptcy, collateral liquidation, foreclosure, and repossession processes.

Preferred
  • Credit union or community banking experience.
  • Commercial lending or credit underwriting background.
  • Certified Credit Union Executive (CCUE), CBA, CRCM, or other relevant industry designation.
  • Experience presenting to executive leadership, loan committees, and boards of directors.

Knowledge, Skills, and Abilities
  • Strong knowledge of consumer and commercial lending practices.
  • Advanced understanding of collections operations and recovery strategies.
  • Ability to evaluate complex commercial workout situations and develop practical resolution strategies.
  • Knowledge of financial statement analysis and cash flow assessment.
  • Strong understanding of regulatory compliance requirements affecting collections and loan servicing.
  • Excellent negotiation and conflict resolution skills.
  • Ability to analyze portfolio data and identify risk trends.
  • Strong verbal, written, and presentation skills.
  • Ability to lead teams and drive performance through measurable results.
  • Proficiency with collection systems, core processing platforms, reporting tools, and Microsoft Office applications.

What you will earn:
  • Competitive pay
  • Benefits: several medical plan options, dental, free vision, free life and free disability insurance
  • 6% matching and immediately vested 401(K) plan
  • Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
  • Opportunity for personal career growth, continued education and mentorship programs
  • Volunteer opportunities impacting the local community

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer

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