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Credit Union Jobs in Stevenson Ranch, CA (NOW HIRING)

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See Stevenson Ranch, CA salary details

$13

$33

$97

How much do credit union jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for credit union in Stevenson Ranch, CA is $33.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.52 per hour, depending on experience, location, and employer.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are the most commonly searched types of Credit jobs in Stevenson Ranch, CA?

The most popular types of Credit jobs in Stevenson Ranch, CA are:

What cities near Stevenson Ranch, CA are hiring for Credit Union jobs?

Cities near Stevenson Ranch, CA with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Stevenson Ranch, CA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,862 per year, or $33.1 per hour.

Contact Center Service Specialist - Chatsworth

Premier America Credit Union

Chatsworth, CA • On-site

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Description

Job Title:  Contact Center Service Specialist


Overview: 

We are seeking a dynamic Contact Center Service Specialist, who is experienced with performing a broad variety of Contact Center member services, including but not limited to, opening and closing accounts, ordering checks for members, debit card orders, processing mail and wire requests, answering member questions regarding Credit Union services. 


What You Will Do: 

  • Assumes responsibility for ensuring member service functions are performed in an effective, accurate, professional, and efficient manner according to the Credit Unions' established policies, standards and security procedures.
  • Represents the Credit Union in a courteous and professional manner.
  • Properly identify members before disclosing account information. 
  • Identify member concerns in to expedite resolutions and provide excellent member experience.
  • Educate, promote, and refer the Credit Union's products and service that meet our member's financial needs.
  • Answer more complex questions and provide resolution for members and staff.
  • Assist with inbound requests received via other channels such as Live Chat and Chatbot, service events and secured messages as needed. 
  • Ensure that all member account information is secured at day end or properly disposed.
  • Perform outbound calls, fax information, assist with new hire team members, mentoring and follow up on members' requests.
  • Actively and professionally cross-sell the Credit Union's products and services
  • Provide advanced understanding of IRA products and services. 

Requirements

What We Are Looking For: 

  • High school graduate or equivalent
  • General knowledge of credit union policies and procedures. 
  • A minimum of (2) two years of experience working in a member/customer facing environment. 
  • Experience working in a financial institution call center or branch office strongly preferred. 
  • Experience working with account management and transaction processing software is required.
  • Excellent communications and public relations skills. 
  • Bilingual Spanish preferred.
  • Ability to use a personal computer and related software applications including Microsoft Word and Excel.
  • Must be able to work Contact Center hours.

Equal Opportunity Employer Veterans/Disabled

Drug Free Workplace


Pay Grade Info:

The base pay range for this position is: $23 - $28 / hourly


Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

  • Competitive pay
  • Subsidized health care including medical, dental and vision
  • FSA and HSA
  • Company-Paid Life and A&D insurance
  • Discounts on loans (must be a member)
  • Paid Vacation, Holiday, and Sick time
  • 401k Retirement Saving Plan with a 6% safe harbor employer match
  • Educational Assistance Program and more!



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