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Credit Union Jobs in Rockingham, NC (NOW HIRING)

NC SECU

Member Services Officer

Laurinburg, NC · On-site

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Officer possesses all the essential knowledge of an Associate ...

NC SECU

Part Time - Branch

Raeford, NC

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! PURPOSE: To provide exemplary member service through all delivery channels, handle functions ...

Wendy's

SHIFT SUPERVISOR

Aberdeen, NC · On-site

$12.50 - $15.75/hr

Credit Union Memberships * Performance Based Incentives * One-on-one Training What we expect from you Ability to learn and apply Wendy's standard operating procedures Human Resources policies and ...

Wendy's

SHIFT SUPERVISOR

Cheraw, SC · On-site

$13 - $16.50/hr

Credit Union Memberships * Performance Based Incentives * One-on-one Training What we expect from you Ability to learn and apply Wendy's standard operating procedures Human Resources policies and ...

Wendy's

GENERAL MANAGER

Cheraw, SC · On-site

Credit Union Memberships * Performance Based Incentives * One-on-one Training What we expect from you A desire to: BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success ...

Wendy's

GENERAL MANAGER

Aberdeen, NC · On-site

Credit Union Memberships * Performance Based Incentives * One-on-one Training What we expect from you A desire to: BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success ...

Wendy's

CREW TEAM MEMBER

Aberdeen, NC · On-site

$10 - $13/hr

Credit Union Memberships * 401k (with company match) * One-on-one Training What we expect from you Previous restaurant experience is helpful but not required; or an equivalent combination of ...

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See Rockingham, NC salary details

$10

$27

$80

How much do credit union jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit union in Rockingham, NC is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $16.20 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What job categories do people searching Credit Union jobs in Rockingham, NC look for? The top searched job categories for Credit Union jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Credit Union jobs? Cities near Rockingham, NC with the most Credit Union job openings:
Credit Union jobs near you
Infographic showing various Credit Union job openings in Rockingham, NC as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,079 per year, or $27.4 per hour.

Member Services Officer

State Employees' Credit Union

Laurinburg, NC • On-site

Full-time

Re-posted 2 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types, assist and approve members in all areas of consumer lending, and are able to assist in all other services.
Enhanced Expectations and Responsibilities at this Position Level*
  • Passing score on Consumer Lending Program (CLP) exam and completion of the in-person New Consumer Lender Learning Program required within 6 months of hire.
  • Assist members in all areas of consumer lending.
  • Maintain a current and comprehensive knowledge of credit union products and services.
  • Proficiency in account maintenance and opening all account types for members while following Member Identification Procedures.
  • Open and process maintenance on tax advantaged accounts, process foreign and domestic wire transfers, redeem savings bonds, and help order and return foreign currency.
  • Must have basic knowledge of cash operations at the direction of management.
  • Organize community events as requested by management.

Performance Expectations and Essential Responsibilities*
  • Comply with all Credit Union policies and regulatory requirements.
  • Ensure all member information remains confidential and members' accounts are accessed for business purposes only.
  • Follow all security and control procedures.
  • Serve members by processing transactions in the appropriate system.
  • Thorough understanding of SECU Check Acceptance Guidelines and Hold procedures.
  • Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication.
  • Interact with other departments to facilitate member requests.
  • Organize, file and scan documents daily.
  • Process foreign and domestic wires.
  • Troubleshoot problems with member accounts, cards, and on-line access including processing disputes.
  • Knowledgeable in basic Financial Advisory and Real Estate Services and able to provide quality referrals.
  • Review and take appropriate action on various reports.
  • Establish and facilitate member safe deposit box access.
  • Perform subsequent advances on existing open and home equity lines of credit.
  • Contact members and document efforts regarding deposit and/or loan collection reports as directed by management.
  • Execute Notary Public services as requested by management.
  • Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor.
  • Participate in additional training and continuing education.
  • Regular attendance and punctuality are mandatory.
  • Complete additional tasks assigned by management and other administrative duties as needed.

Minimum Requirements
  • Must have high school diploma or GED equivalent. Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
  • Must possess an aptitude for meeting people and developing member confidence, respect, and trust in Credit Union.
  • Must have excellent communication skills, both verbal and written.
  • Demonstrated ability to work independently and as part of a team.
  • Must be self-motivated and dependable.
  • Must have a demonstrated ability to problem solve and use good judgment
  • Must be an active listener and communicator.
  • Minimum of 2 years directly related experience strongly preferred.
  • Consistently demonstrates SECU's Core Values.
  • Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment.

Job Environment
Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine.
Physical Demands
Must be able to comprehend and carry out job demands.
Job requires a substantial amount of sitting.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Use hands and fingers to press telephone keypad and lift telephone receiver.
Must be able to comprehend phone calls.
Must be able to lift 10-15 pounds.
* Performance Expectations and Essential Responsibilities represent responsibilities in which team members are expected to have already demonstrated proficiency at prior position levels. Team members are expected to continue to perform in those areas and become more proficient as they gain additional experience. Enhanced Expectations and Responsibilities represent additional responsibilities of the Member Services Officer position. Employees are expected to achieve proficiency in these areas while in the Member Services Officer position.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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