ZipRecruiter

Log In

1

Credit Union Jobs in Rochester, NH (NOW HIRING)

Triangle Credit Union

Head Teller/FT Onsite/Derry

Derry, NH · On-site

$16.25 - $20.25/hr

The Head Teller will coach, lead and schedule Tellers to meet needs of the members and credit union regarding operations and sales. Essential Functions & Responsibilities: - Embraces and use Service ...

next page

Showing results 1-20

All JobsCredit Union JobsCredit Union Jobs in Rochester, NH

Credit Union information

See Rochester, NH salary details

$12

$31

$94

How much do credit union jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for credit union in Rochester, NH is $31.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.85 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What job categories do people searching Credit Union jobs in Rochester, NH look for? The top searched job categories for Credit Union jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Credit Union jobs? Cities near Rochester, NH with the most Credit Union job openings:
Credit Union jobs near you
Infographic showing various Credit Union job openings in Rochester, NH as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $66,502 per year, or $32 per hour.

Loan Servicing Specialist

Service Credit Union

Portsmouth, NH • On-site

$22/hr

Full-time

Posted 20 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Description
Location: Portsmouth, NH Corporate Headquarters
Compensation starts at $22.00 flexible based on experience
The Loan Servicing Specialist plays a strategic role in ensuring efficient, compliant, and member-centric delivery of key operational functions as they relate to all loans held by SFCU. This role is also responsible for ensuring alignment of departmental performance with organization goals, and fosters a culture of excellence, control, and continuous improvement.
Will recognize superior member service and the protection of the credit union's assets as the primary responsibilities.
"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience."
Credit Union Knowledge
  • Maintain knowledge and understanding of credit union's overall strategic plan and priorities
  • Maintain high level of knowledge of credit union policies
  • Maintain high level of credit union product and services offerings
  • Maintain detailed knowledge of departmental policies
  • Ability to detect and research any deficiencies and make recommendations accordingly

Member Service
  • Ensure member inquiries are responded to and resolved immediately whenever possible
  • Provide support, as needed, for escalated member needs
  • Support and educate staff to provide superior member service

Loan Servicing
  • Contribute to department SLA/KPIs as they relate to SFCU's overall strategic plan
  • Contribute to ensuring all loan servicing responsibilities are consistently accomplished with maximum proficiency and efficiency
  • Accurate and executed documentation and retention of all necessary documentation to protect SFCU's ability to collect payment
  • Ability to analyze documentation for understanding of all loan products offered by SFCU
  • Ability to assist members in utilizing SFCU's products and services including online banking platform, external payments, and wires.
  • Complete residential loan fundings through transfer from the applicable LOS to correspondent lender to core of any necessary data entry and completion of accurate transactions through the core
  • Maintain accurate post-closing document tracking
  • Complete member outreach
  • Proactively aid all new members to assist with on boarding
  • Work with management to develop and implement additional member outreach programs designed to educate borrowers/members on SFCU products and services
  • Work with other departments on developing reporting for campaigns
  • Assist with collection of REL delinquencies from 45 days delinquent to resolution or recommendation to management for additional collection efforts.
  • Complete loss mitigation process from mailing through updating core
  • Contribute to the department phone/Salesforce/email queues for all loan servicing related items
  • Complete lien release process
  • Process system maintenance loans
  • Monitor reports related to servicing related items
  • Generate letters related to loan servicing as needed

Training and Documentation:
  • Consistently review procedures and business practices to keep current with technological advances
  • Recommend and draft new and revised policies/procedures for loan servicing responsibilities as needed

Reporting
  • Contribute to monthly, quarterly, and year-end reporting.

Compliance
  • Ensure all loan servicing responsibilities are consistently accomplished in accordance with SFCU, CFPB and NCUA policies, and in compliance with state and federal regulations.

NCUA, State of NH, Internal, Investor, and MI Audits
  • Assist in preparation of requested documentation for audit
  • Maintain reporting throughout the year that will be used for audit review
  • Implement suggested modification of process as mandated by audit review

Systems and Projects
  • Full comprehension of the core system
  • Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events.
  • Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect.
  • Understand the Service Federal Credit Union mission, vision, and corporate goals as they relate to the position, department, and credit union.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Required Knowledge and Skills:
  • Superior member service skills and professionalism
  • Experience with banking systems and technologies and their relationship to business functions, practices, and processes preferred.
  • Strong interpersonal skills and ability to solicit participation and input from others, including the ability to establish strong rapport and credibility with business teams.
  • Strong problem solving and analytical skills.
  • Ability to work independently and in a team environment.
  • Ability to communicate clearly and effectively verbally and in writing.
  • Proficient with Excel, Microsoft Outlook, Word, Power point, and various web-based applications
  • Willingness to work extended hours, including weekends, as responsibilities require.
  • Flexibility in a hybrid work environment
  • Ability to prioritize and organize work duties
  • Ability to travel to other work locations as required, if needed

Education: High School diploma or equivalent required.
Experience: Minimum 1 years' experience in a related field desired. Financial industry experience and customer service experience desired.

Apply