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Credit Union Jobs in Decatur, AL (NOW HIRING)

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How much do credit union jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for credit union in Decatur, AL is $30.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.03 per hour, depending on experience, location, and employer.

What are the common job titles in credit unions?

Common job titles in credit unions include tellers, loan officers, member service representatives, branch managers, financial advisors, and back-office staff. These roles require customer service skills, financial knowledge, and often relevant certifications or licenses. Positions vary from entry-level to management, supporting daily operations and member needs.

What are the key skills and qualifications needed to thrive as a credit union member service representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

How hard is it to work at a credit union?

Working at a credit union as a staff member typically involves customer service, financial knowledge, and attention to detail. The job can be demanding during busy hours and may require certifications or training in financial services. Overall, it depends on the role and individual skills, but it generally requires professionalism and good communication skills.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.

What are the most commonly searched types of Credit jobs in Decatur, AL?

The most popular types of Credit jobs in Decatur, AL are:

What are popular job titles related to Credit Union jobs in Decatur, AL?

For Credit Union jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Credit Union jobs in Decatur, AL look for?

The top searched job categories for Credit Union jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Credit Union jobs?

Cities near Decatur, AL with the most Credit Union job openings:

Credit Union jobs near you
Infographic showing various Credit Union job openings in Decatur, AL as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $63,559 per year, or $30.6 per hour.

Contact Center Advocate | Full-Time

Avadian Credit Union

Huntsville, AL • On-site

$20/hr

Other

Re-posted 11 days ago

Job description

Job Type
Full-time
Description
Contact Center Advocate - Full-Time Rate: $20 per hour + Comprehensive Benefits Package
Primary Job Role: Serve as a liaison between members and the Credit Union to assist members with their Credit Union needs. Provide account information to members, and promote and cross-sell Credit Union products and services.
Functions and Responsibilities:

  • Follow established identification and security standards, as well as other Credit Union policies, while assisting members with transactions, wire transfers, opening of accounts, and all inquiries. Follow-up on services offered to each member in a timely manner.
  • Actively listen and ask questions to determine the most appropriate solution for individual members' needs in accordance with established service quality standards.
  • Access, input, and retrieve member information in core system and other supporting operating systems.
  • Make concerted effort to handle all matters at the first point of contact.
  • Consistently maintain basic knowledge of Avadian's products and services in order to provide appropriate assistance as well as effectively cross-sell.
  • Effectively manage time off the phones to meet job requirements.
  • Work on Saturdays as assigned
  • Perform other duties as assigned by the supervisor and officers of the credit union.
Requirements
Basic Requirements:
  • Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
  • Must be able to operate calculator, computer systems, phone/voice mail system, and all other equipment necessary to perform job.
  • Must have the proven ability to provide quality service to our members.
  • Must be able to understand the importance of positive voice tones and express oneself clearly.
  • Must be able to handle high levels of stress.
  • Working hours are from 8:00 AM to 5:00 PM CST. Saturday rotations are required from 9:00 AM to 1:00 PM CST.

Experience: Minimum of one year of similar or related experience preferably in a financial institution preferred.
Experience: A high school education or GED
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.

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