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Credit Union Trainer Jobs in Rome, NY (NOW HIRING)

AmeriCU Credit Union

Outbound Sales Representative

Rome, NY · On-site +1

$22.15 - $27.69/hr

Rome, NY *Remote Capable after Training* ( ability to be remote will be based on training ... At AmeriCU Credit Union, we're committed to building connections and helping our members live life ...

Access Federal Credit Union

Teller

Clinton, NY · On-site

$17 - $19/hr

... training as well as outside seminars, workshops, etc. m) Acquires and maintains the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order ...

Access Federal Credit Union

Teller

Clinton, NY · On-site

$17 - $19/hr

... training as well as outside seminars, workshops, etc. m) Acquires and maintains the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order ...

Access Federal Credit Union

Teller

Oneida, NY · On-site

$17 - $19/hr

... training as well as outside seminars, workshops, etc. m) Acquires and maintains the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order ...

Access Federal Credit Union

Head Teller

Rome, NY · On-site

$19 - $21/hr

Ensure that tellers are following all credit union policies and procedures. c) Responsible for ... all training designed to enhance capabilities, including in-house training as well as outside ...

GPO Federal Credit Union

Teller

New Hartford, NY

$18 - $22.50/hr

... training as assigned and continually search for opportunities to enhance one's ability and ... Financial Responsibilities - To be responsible for safeguarding the credit union's assets by ...

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All JobsCredit Union Trainer JobsCredit Union Trainer Jobs in Rome, NY

Credit Union Trainer information

See Rome, NY salary details

$12

$23

$34

How much do credit union trainer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for credit union trainer in Rome, NY is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.05 per hour, depending on experience, location, and employer.

What does a credit union trainer do?

A Credit Union Trainer is responsible for designing, delivering, and evaluating training programs for credit union staff. They ensure employees are knowledgeable about products, services, compliance regulations, customer service, and internal procedures. Trainers may conduct in-person sessions, webinars, or create e-learning modules, helping staff stay current with industry best practices and regulatory requirements. Their goal is to improve employee performance, support professional development, and ultimately enhance member service.

What are the key skills and qualifications needed to thrive as a credit union trainer, and why are they important?

To thrive as a Credit Union Trainer, you need expertise in adult learning principles, credit union operations, and a background in education or training, often supported by industry certifications such as CUNA’s Certified Credit Union Trainer designation. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Outstanding communication, patience, and adaptability help trainers engage learners and address diverse training needs. These skills ensure staff are well-prepared to deliver member services effectively and maintain regulatory compliance within the credit union.

How does a credit union trainer typically collaborate with other departments to ensure consistent staff development?

A Credit Union Trainer works closely with department managers and team leads to identify training needs, develop tailored programs, and schedule sessions that fit operational demands. This collaboration ensures that training content is relevant to current procedures and regulatory requirements, and that all staff receive consistent information. Trainers also gather feedback from other departments to continuously improve training effectiveness and address emerging challenges, fostering a culture of continuous learning across the credit union.

What is the difference between Credit Union Trainer vs Credit Union Loan Officer?

AspectCredit Union TrainerCredit Union Loan Officer
CredentialsTypically requires training certifications, industry knowledgeRequires loan origination licenses, financial certifications
Work EnvironmentConducts training sessions, workshops, and seminarsWorks directly with members, evaluates loan applications
Employer & Industry UsageEmployed by credit unions to educate staff and membersEmployed by credit unions to process and approve loans

While both roles are vital in credit unions, a Credit Union Trainer focuses on educating staff and members about products and procedures, whereas a Credit Union Loan Officer handles loan applications and member financial assessments. Understanding these differences helps clarify career paths and job expectations within credit unions.

Can you make good money working at a credit union?

Credit union trainers typically earn salaries comparable to other financial services roles, with pay varying based on experience, location, and the size of the credit union. Entry-level positions may start lower, but experienced trainers with specialized skills can earn higher wages, especially if they hold relevant certifications or advanced training skills.

Is working for a credit union trainer stressful?

Working as a credit union trainer can be stressful due to the need to effectively teach complex financial concepts and ensure compliance with regulations. The role often involves managing multiple training sessions, updating materials, and addressing diverse learner needs, which can contribute to workload pressure. However, it also offers opportunities for professional development and a collaborative work environment.

What job categories do people searching Credit Union Trainer jobs in Rome, NY look for?

The top searched job categories for Credit Union Trainer jobs in Rome, NY are:

What cities near Rome, NY are hiring for Credit Union Trainer jobs?

Cities near Rome, NY with the most Credit Union Trainer job openings:

Credit Union Trainer jobs near you
Infographic showing various Credit Union Trainer job openings in Rome, NY as of September 2026, with employment types broken down into 1% Internship, 80% Full Time, and 19% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,716 per year, or $23.4 per hour.

Member Service Representative I

Rome, NY • On-site

AmeriCU Credit Union
Commercial Banking • 201 - 500 employees
Learn more about AmeriCU Credit Unionexternal

$19.84 - $24.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Member Service Representative I
Location: Rome, NY
Starting Rate - $19.84 to $24.80/hour, actual rate will depend on experience.
Status: Full Time
Position is incentive amp; bonus eligible!
Member Service Representative – AmeriCU Credit Union (Rome, NY)

AmeriCU Credit Union is seeking a Member Service Representative who is passionate about delivering exceptional member experiences and building meaningful relationships. As a Member Service Representative, you’ll play a key role in supporting our mission of helping members live life, dream big, and achieve financial success.

What You’ll Do as a Member Service Representative
  • Member Experience amp; Service: Greet members enthusiastically, model the team culture, and act as the primary liaison for traditional teller transactions and interactive teller machine (ITM) technology.
  • Relationship Building amp; Growth: Retain, expand, and acquire member relationships by cross-selling products, conducting courtesy calls, and meeting annual sales and relationship goals.
  • Internal Partnerships amp; CRM Management: Collaborate with business partners to deepen member relationships and accurately record all member interactions in the CRM system.
  • Training amp; Onboarding: Serve as the lead trainer for desk and teller line new hires within the Financial Center, providing regional support as needed.
  • Operations amp; Compliance: Perform account servicing and file maintenance while strictly adhering to credit union policies, operational risk controls, and regulatory standards (including BSA and SAFE Act).
  • Community Engagement: Demonstrate active involvement and engagement within the local community.
What We’re Looking For
  • Strong customer service and relationship-building skills
  • Ability to work in a fast-paced, team-focused environment
  • Comfort with technology and willingness to support members with digital tools
  • Strong attention to detail and organizational skills
  • Commitment to meeting goals and contributing to team success
Benefits amp; Growth Opportunities

At AmeriCU, our Member Service Representative roles are designed for growth—whether you're starting your career or looking to advance. We invest in our employees and provide opportunities to build a long-term career.

We offer:

  • Competitive Medical, Dental, and Vision plans
  • Health Savings Account contributions
  • Generous Paid Time Off and Paid Holidays
  • 401(k) with employer match after one year
  • Employee Assistance Program
  • Tuition Reimbursement (after one year, full-time)
  • Company-paid Life Insurance and AD amp;D
  • Enhanced Short-Term Disability coverage
  • Employee appreciation events and a strong team culture
About AmeriCU Credit Union

AmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities.

We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States.

Learn more:

  • https://www.americu.org/in-our-community/
  • https://www.americu.org/why-americu/

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