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Credit Union Collection Jobs in California (NOW HIRING)

Golden 1

Member Care Support II

Sacramento, CA · On-site

$21 - $23/hr

Credit Card * Collection payments * Collection extensions * Expulsion Process * Account closure ... Credit union and accounting rules, regulations, and policies, ten key, Strong comprehension of the ...

Schoolsfirstfcu

Loan Adjuster II

Tustin, CA

Maintains adherence to all federal and state regulations and credit union policies. * Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes ...

Schoolsfirstfcu

Loan Adjuster II

Sacramento, CA

Maintains adherence to all federal and state regulations and credit union policies. * Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes ...

San Diego County Credit Union

VP, Finance

San Diego, CA · On-site

$161K - $208K/yr

Prepare and develop appropriate input methods and materials that will allow the accurate collection ... Analyze and communicate all credit union peer group related data and information. Audit Support:

Kinecta Federal Credit Union

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Loan Servicing Default Specialist Associate

El Segundo, CA · On-site

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Federal Credit Union. SUPERVISORY RESPONSIBILITIES: There are no direct supervisory ... Follows collection and default operating policies and procedures, and monitors for compliance

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BancForce

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Consumer Collector

Los Angeles, CA · On-site

$29 - $34/hr

  • Medical

  • Dental

  • Vision

The credit union supports University communities. ACCOUNT RESOLUTION/COLLECTION SPECIALIST is responsible for the specific duties listed below. Your specific duties will include: * Account resolution ...

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All JobsCredit Union Collection JobsCredit Union Collection Jobs in California

Credit Union Collection information

What are the key skills and qualifications needed to thrive as a credit union collection specialist?

To thrive as a Credit Union Collection Specialist, you need a strong understanding of loan servicing, debt collection laws, and financial regulations, typically supported by experience in banking or collections. Familiarity with collections management software, credit reporting systems, and relevant certifications such as the Certified Collection Professional (CCP) is often required. Excellent negotiation, problem-solving, and communication skills help build rapport with members and resolve delinquent accounts effectively. These skills are vital to minimize financial losses, maintain member relationships, and ensure regulatory compliance in the credit union environment.

What is a credit union collection specialist?

Credit Union Collection jobs focus on managing and recovering overdue accounts for a credit union. Professionals in this role contact members with delinquent loans or accounts, negotiate payment arrangements, and help resolve financial difficulties. They also maintain accurate records, follow regulatory guidelines, and work to minimize losses for the credit union. Strong communication and problem-solving skills are essential, as the role often requires balancing member service with effective debt recovery.

What are some common challenges faced by credit union collection specialists, and how are they typically addressed?

Credit union collection specialists often encounter challenges such as dealing with members experiencing financial hardship, handling sensitive conversations about overdue payments, and navigating regulatory requirements unique to credit unions. To address these challenges, specialists receive training in empathetic communication, work closely with loan officers and member service teams, and use specialized software to track delinquencies and compliance. Open communication and a supportive team environment help ensure members are treated fairly while protecting the credit union’s interests.

What is the difference between Credit Union Collection vs Credit Union Loan Officer?

AspectCredit Union CollectionCredit Union Loan Officer
Primary RoleManaging overdue accounts and recovering unpaid loansAssessing loan applications and approving loans
Required CredentialsKnowledge of collections processes, sometimes relevant certificationsFinancial certifications or relevant experience often preferred
Work EnvironmentCollections department, often in office settingsBranch or office, interacting with members and applicants
Employer & Industry UsageCredit unions, financial servicesCredit unions, banking industry

While both roles operate within credit unions, a Credit Union Collection focuses on recovering overdue loans, whereas a Credit Union Loan Officer evaluates and approves new loans. They require different skill sets but are both essential to credit union operations.

What are popular job titles related to Credit Union Collection jobs in California?

For Credit Union Collection jobs in California, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection jobs in California look for?

The top searched job categories for Credit Union Collection jobs in California are:

What cities in California are hiring for Credit Union Collection jobs?

Cities in California with the most Credit Union Collection job openings:

Credit Union Collection jobs near you
Infographic showing various Credit Union Collection job openings in California as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% In-person, and 8% Remote job distribution.

Recovery Representative III (Charge Off Legal)

Schoolsfirstfcu

Sacramento, CA • On-site

Full-time

Re-posted 8 days ago

Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.

Recovery Representative III (Charge Off Legal)

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$24.56 - $35.62

Scheduled Weekly Hours:

40
What You'll Be Doing
Serves as a subject matter expert for the collections team and assists in reviewing accounts to determine appropriate collection and legal remedies to recover charged-off loans, various stages of delinquency and appropriate recovery options to reduce delinquency and prevent losses, and/or establish validity of bankruptcy proceedings. Provide technical support to teammembers within Collections Recovery and other departments of the Credit Union. Position may focus on one or more of the functions described below (Charge-off, Repossession or Bankruptcy).
  • Charge-Off Functions
  • Work on charged-off loans through inbound/out-bound calls, written and electronic correspondence, and other approved methods.
  • Responsible for working specialized queues for legal recovery efforts.
  • Performs advanced research and analysis to identify and approve accounts for legal recovery efforts and works with attorneys in all aspects of the litigation process.
  • Works directly with collection agencies on monthly remittance statements and invoicing, ensuring accuracy of the report.
  • Assists management with miscellaneous projects and reporting including annual 1099-C tax form filing, monthly audits, collection agency scorecards, and vendor management oversight.
  • Represents the Credit Union at court appearances, as needed.
  • Repossession Functions
  • Works on delinquent vehicle loans through inbound/out-bound calls, written and electronic correspondence, and other approved methods.
  • Responsible for working specialized queues for vehicle loans.
  • Performs advanced research and analysis on vehicle loans to approve and assign vehicle loans for repossession as well as litigation review.
  • Responsible for vendor oversight to ensure timely assignments and execution of repossession requests, inventory, and sales. Assists with annual vendor audits to ensure regulatory compliance.
  • Assists management with miscellaneous projects and reporting, including month end reports.
  • Responsible for reconciling applicable general ledgers on a monthly basis.
  • Represents the Credit Union at court appearances, as needed.
  • Bankruptcy Functions
  • Performs file maintenance on accounts to accurately reflect the current bankruptcy status and all arrangements made through the bankruptcy proceedings.
  • Determines Credit Union position in bankruptcy and processes proof of claims, reaffirmations, non-dischargeable and relief from stay. Works towards prompt recovery of collateral through negotiations with bankruptcy attorney and/or court.
  • Works specialized queues related to bankruptcy as assigned and properly maintains Credit Union records to reflect collection efforts and activity.
  • Assists management with miscellaneous projects and reporting, including month end reports.
  • Represents the Credit Union at court appearances, as needed.

Additional Job Functions
  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions.

Qualifications
  • High School Diploma or GED required
  • 3-5 years of prior related experience required
Knowledge, Skills, and Abilities
  • Previous financial institution or credit union experience required
  • Knowledge FDCPA, TCPA and SCRA
  • Excellent verbal and written skills
  • Advanced conflict resolution and negotiation skills
  • Active listening skills
  • Experience with queue management preferred
  • Experience with inbound/outbound phone system preferred
  • Advanced computer and typing skills
  • Advanced skip tracing skills

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

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