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Credit Union Collection Manager Jobs in Romeoville, IL

Credit Union Administrator

Wheaton, IL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carry out collection activities related to delinquent consumer accounts * Keep abreast of economic ... management position with a financial institution; or, an equivalent combination of education and ...

Credit Union Administrator

Wheaton, IL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carry out collection activities related to delinquent consumer accounts * Keep abreast of economic ... management position with a financial institution; or, an equivalent combination of education and ...

Credit Union Administrator

Wheaton, IL

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... out collection activities related to delinquent consumer accounts Keep abreast of economic ... management position with a financial institution; or, an equivalent combination of education and ...

Credit Union Administrator

Wheaton, IL ยท On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carry out collection activities related to delinquent consumer accounts * Keep abreast of economic ... None of the above 02 How many years of experience do you possess in a management position within a ...

Credit Union Administrator

Wheaton, IL ยท On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carry out collection activities related to delinquent consumer accounts * Keep abreast of economic ... None of the above 02 How many years of experience do you possess in a management position within a ...

Chef | Credit Union 1Amphitheatre

Tinley Park, IL ยท On-site

$60K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

THE ROLE The Chef position will report to the General Manager and will be responsible to coordinate ... On Site Credit Union 1 Amphitheatre Tinley Park, IL PHYSICAL DEMANDS The physical demands described ...

Relationship Banker

Lombard, IL ยท On-site

$19.78 - $24.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Livongo Diabetes Management Program * Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional ...

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Credit Union Collection Manager information

See Romeoville, IL salary details

$31.6K

$59.9K

$111.1K

How much do credit union collection manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for credit union collection manager in Romeoville, IL is $59,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

Is debt collection a stressful job?

A Credit Union Collection Manager's role involves managing delinquent accounts and negotiating repayment plans, which can be stressful due to the need for strong communication and problem-solving skills. The job often requires handling difficult conversations and meeting collection targets, contributing to workplace stress levels. However, stress can vary based on individual resilience and workplace support systems.

What are popular job titles related to Credit Union Collection Manager jobs in Romeoville, IL?

For Credit Union Collection Manager jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection Manager jobs in Romeoville, IL look for?

The top searched job categories for Credit Union Collection Manager jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Credit Union Collection Manager jobs?

Cities near Romeoville, IL with the most Credit Union Collection Manager job openings:

Infographic showing various Credit Union Collection Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,873 per year, or $28.8 per hour.

Credit Union Collections & Risk Manager

First Northern Credit Union

Chicago, IL โ€ข On-site

$75K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Collections & Risk Manager a/k/a Risk Mitigation Manager

We are currently seeking a Risk Mitigation Manager for our Chicago-Loop (Monroe Street) office to oversee the Risk Management Department, including: loan collections, collateral protection, negative shares, fraud prevention and resolution, credit loss estimation, and insurance-related programs.

Our credit union membership base consists of ComEd/Exelon, Constellation, Northwestern Medicine, and Northwestern University employees and students, as well as a 14-county community charter including Evanston and Rockford.

Primary responsibilities include:

  • Supervise/manage a Collector and a Loan Servicing Representative.
  • Oversee applicable Automatic Call Distribution (ACD) Workgroup(s).
  • Provide resolution management for member service calls.
  • Supervise all loan collections activities.
  • Ensure that FNCU's collection activity is conducted in accordance with current collection policies and procedures.
  • Prepare monthly delinquency and loan loss reports.
  • Administration of bankruptcy and workout activities on accounts in a timely and consistent manner. Vendor management of legal counsel regarding account litigation. Coordinate with trustees.
  • Management of the Negative Shares collection queues. Charge off approved negative shares per policy and procedures.
  • Manage collateral/mortgage protection (CPI/MPI) programs to ensure proper insurance coverage and minimize collateral-related losses.
  • Lead fraud resolution efforts, including investigation, recovery, and member communication, for new memberships and newly opened savings and loan products (including indirect vehicle loans).
  • Implement and monitor fraud mitigation strategies to reduce identify theft and account takeover risks.
  • Manage the credit union's Current Expected Credit Losses (CECL) methodology, assumptions, modeling, and reporting.
  • Utilize software to monitor loan portfolio performance and trends to identify emerging risks and recommend corrective actions.
  • Manage the processing and reconciliation of insurance refunds related to chargebacks and back-end refunds related to loan payoffs, charge-offs, or early terminations.
  • Work as a leader of special or ongoing projects that are important to departmental development.
  • Keep current on governmental regulations related to loan servicing repayment compliance, collections, member information, and record retention.
  • Explain financial products and services to members, evaluating their needs, and recommending the credit union's best available options.
  • Evaluate/review your staff's performance, including providing performance feedback and coaching.
  • Develop, implement, and maintain department procedures and policies.
  • Assist in auditing and reporting functions.
  • Multi-task and receive and assign or complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
  • Maintain a thorough working knowledge of credit union history and philosophy, as well as policies and procedures.

Qualifications include:

  • Bachelor's degree.
  • 3+ years of experience in collections, fraud, and/or risk management.
  • Solid computer, analytical, math, and communication skills.
  • Management experience is preferred.
  • Bilingual (English/Spanish) is a plus.

Office address:
First Northern Credit Union
230 W. Monroe St. Ste. 2850
Chicago, IL 60606
(on Franklin between Monroe & Madison)

Typical work schedule: In-person, Monday through Friday, 7:45 a.m. to 4:45 p.m.

Compensation:

  • $75,100 - $79,815 per year
  • Full-time, 40 hours per week
  • First Northern offers a generous benefits package including medical, dental and vision insurance; free life & disability plans; 401(k) with company match after 1 year of employment.

Please be advised that First Northern Credit Union conducts background and credit checks for all positions.

If you are interested in this employment opportunity, please apply through the online link provided through this Web site.

EOE
Drug-Free Work Environment
M/F/D/V