Credit Recovery Analyst Jobs (NOW HIRING)

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in‑kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org .

About the Role

The Credit Risk Analyst Manager is responsible for developing, maintaining, and continuously enhancing the Credit Union's portfolio risk analytics, delinquency reporting, CECL data inputs, and performance monitoring framework. This position serves as the organization’s subject matter expert for consumer, real estate, business, and commercial credit performance analytics. The role owns the production, accuracy, and ongoing enhancement of portfolio performance reporting, providing timely and actionable insights that support executive decision-making, loss mitigation strategies, underwriting improvements, and balance sheet optimization. Success in this role requires a high degree of analytical capability, attention to detail, accountability, and independent execution.

Quick Facts

Reports to: VP, Credit Administration

Employment Type: Exempt, Salaried, Full Time, Hybrid

Salary Range: $91,536.68 - $110,285.16depending on experience

Bonus Target: 8% potential incentive of base pay

Grade: 12BC

Principal Accountabilities

• Own the Credit Union's monthly portfolio performance reporting process.
• Monitor and report delinquency trends across all lending portfolios.
• Produce monthly delinquency dashboards and executive reporting.
• Analyze roll rates, cure rates, charge-offs, recoveries, payment behavior, and portfolio migration.
• Identify emerging credit trends, concentrations, and performance deterioration.
• Develop recommendations to improve portfolio quality and reduce losses.
• Complete monthly stratification analysis across all loan portfolios, including:
• Product type
• Credit score (FICO)
• Loan-to-value (LTV)
• Debt-to-income (DTI)
• Loan vintage
• Dealer
• Geographic region
• Occupancy
• Identify the primary drivers of delinquency, loss, and profitability.
• Recommend underwriting, pricing, and portfolio management changes based on analytical findings.

Delinquency & Vintage Curve Management

• Maintain and update monthly delinquency curves.
• Maintain vintage performance analysis for all portfolio segments.
• Monitor migration by delinquency bucket.
• Produce trend analysis comparing current portfolio performance against historical expectations.
• Develop forecasting models to identify emerging credit deterioration.
• Produce monthly peer comparison reports utilizing available NCUA, Call Report, and industry benchmarking data.
• Delinquency
• Net charge-offs
• Recoveries
• Yield
• Growth
• Concentration
• Identify opportunities where the Credit Union materially outperforms or underperforms peers.

CECL Analytics

• Prepare and maintain monthly CECL analytical inputs.
• Update reserve assumptions for new and existing portfolio vintages.
• Validate data integrity supporting CECL calculations.
• Perform sensitivity analyses and portfolio loss forecasting.
• Partner with Finance to support reserve adequacy and allowance methodology.
• Develop reporting supporting collections and recovery strategies.
• Identify opportunities to reduce:
• Voluntary surrenders
• Charge-offs
• Evaluate effectiveness of collection strategies and recommend improvements.
• Develop predictive analytics supporting early intervention efforts.

Executive Reporting

• Support ALCO, Loan Committee, and Executive Leadership reporting.
• Improve reporting automation.
• Develop AI-enabled analytical capabilities where appropriate.
• Eliminate manual reporting through workflow optimization.
• Continuously enhance data quality, reporting accuracy, and analytical capabilities.
• Perform additional analytical assignments and special projects as directed.

Performance Expectations

The Credit Risk Analyst Manager will be evaluated on the timely, accurate, and consistent delivery of the following:

Monthly Deliverables

• Updated Delinquency Curves
• Updated Vintage Performance Analysis
• Updated Peer Group Benchmarking
• Updated CECL Inputs

Quarterly Deliverables

• Underwriting Performance Analysis

Qualifications and Education Requirements

• Bachelor's degree in Finance, Accounting, Economics, Mathematics, Statistics, Data Analytics, or related field.
• Five or more years of experience in credit risk analytics, portfolio management, CECL, or lending analytics within a financial institution.
• Advanced analytical and quantitative skills.
• Strong knowledge of consumer and commercial lending.
• Experience with portfolio segmentation and performance analytics.
• Experience working with SQL, Power BI, Tableau, or similar reporting tools.

Preferred Qualifications and Education

• Experience with CECL modeling.
• Knowledge of AI-enabled analytics.
• Experience with predictive modeling and statistical analysis.
• Familiarity with lending platforms, business intelligence tools, and data warehouse environments.

Supervisory Status

This position does not supervise others.

Working Conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

• Must be able to remain in a stationary position for a minimum of 75% of the time
• Constantly operates a computer and other office productivity machines
• Occasionally ascends/descends stairs
• Constantly positions self in work environment
• The person in this position frequently communicates with peers, supervisors, vendors, and employees to exchange accurate information and answer questions
• Must be able to detect objects at a distance
• On occasion will move up to 20 pounds of office objects
• Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions

Please note: Kitsap Credit Union does not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without current or future sponsorship.

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee

We believe in the power of belonging – it’s in our DNA as a not‑for‑profit, member‑owned cooperative. Our un‑bank‑like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can’t happen without great employees.

****** Employment is contingent upon satisfactory background and/or reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

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