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Credit Collections Jobs in Riverside, CA (NOW HIRING)

LHH US

Accounts Receivable/Credit Collection

Glendora, CA · On-site

$26 - $32/hr

Accounts Receivable / Credit & Collections Specialist Location: Glendora, CA Pay Rate: $26.00 - $32.00 per hour DOE Position Type: Contract-to-Hire We are seeking an experienced Accounts Receivable ...

M&T Bank

Collections & Credit Specialist

Irvine, CA

$34.68 - $57.80/hr

Collect on all levels and stages of past due MTEFC accounts in compliance with Federal and local collection laws and internal credit policies and procedures. Document all collections activity within ...

M&T Bank

Collections & Credit Specialist

Irvine, CA · On-site

$34.68 - $57.80/hr

Collect on all levels and stages of past due MTEFC accounts in compliance with Federal and local collection laws and internal credit policies and procedures. Document all collections activity within ...

Action Gypsum Supply

Credit Support Specialist

Chino, CA · On-site

$19 - $20/hr

Job Type Full-time Description The Credit Support Specialist provides administrative and operational support to the Credit & Collections Department. This position assists with maintaining customer ...

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See Riverside, CA salary details

$15

$25

$36

How much do credit collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for credit collections in Riverside, CA is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $29.09 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What cities near Riverside, CA are hiring for Credit Collections jobs? Cities near Riverside, CA with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Riverside, CA as of July 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,268 per year, or $25.6 per hour.

Director of Credit and Collections

Athens Services

City Of Industry, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Athens Services rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

8th of 90 rated recycling and waste

Job description

Summary

Position Summary:
We are seeking a strategic and analytical Director of Credit and Collections to lead the assessment, development, and evolution of our credit and collections function in alignment with our growth objectives. Reporting to the VP Finance, this role is responsible for evaluating existing credit and collections structures, identifying opportunities for improvement, and designing scalable processes and policies that support a dynamic, expanding organization. This leader will collaborate cross-functionally to drive operational excellence, reduce delinquency rates, and improve cash flow while maintaining a customer-centric approach.

Job Description

Essential Job Functions:

  • Oversee all credit and collections activities within a growing organization.
  • Conduct a comprehensive review of current credit and collections policies, procedures, and systems, with a focus on effectiveness, scalability, and alignment with organizational growth.
  • Design, develop, and implement enhanced credit and collections strategies that support improved cash flow, reduced delinquency, and minimized credit risk.
  • Develop and implement performance metrics and reporting tools to monitor key indicators and ensure continuous improvement.
  • Partner closely with sales, customer service, and finance teams to resolve complex credit and collections issues and ensure alignment across functions.
  • Present actionable insights, progress updates, and strategic recommendations to senior leadership.
  • Lead, mentor, and develop a high-performing credit and collections team.
  • Ensure adherence to internal policies and external regulations governing credit and collections practices.
  • Proactively identify and mitigate credit risk through thoughtful policy design and data-driven decision-making.
  • Leverage technology and automation to streamline credit evaluation and collections processes.
  • Stay informed on industry trends and evolving best practices, and apply relevant insights to strengthen internal capabilities.
  • Support organizational growth by creating scalable frameworks that adapt to increasing volume and complexity.
Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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