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Credit Collections Jobs in Reading, PA (NOW HIRING)

Glen-Gery

Analyst, Credit & Collections

Wyomissing, PA · On-site

Reporting to the Supervisor, Credit, the Analyst, Credit & Collections is responsible for managing the assigned customer base regarding timely payment of goods and services offered by Brickworks ...

Glen-Gery

Analyst, Credit & Collections

Wyomissing, PA · On-site

Reporting to the Supervisor, Credit, the Analyst, Credit & Collections is responsible for managing the assigned customer base regarding timely payment of goods and services offered by Brickworks ...

Planet Fitness

Collections Specialist

Ephrata, PA · On-site

$18.25 - $24.75/hr

Collections Specialist Key Responsibilities • The duties of a Collections Specialist include ... credit memos. • Accountable for reducing delinquency for assigned accounts. • Perform other ...

pca

Sales Representative - Reading

Reading, PA

Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. BASIC QUALIFICATIONS: * Bachelor ...

Fulton Bank

Retail Credit Systems and Reporting Analyst

PA · Remote

$57K - $96K/yr

Responsibilities include ensuring system settings, the establishment and testing of credit parameters and criteria, maintaining, updating, and testing products, policy, decision criteria and decision ...

Fulton Bank

Retail Credit Systems and Reporting Analyst

PA · Remote

$57K - $96K/yr

Responsibilities include ensuring system settings, the establishment and testing of credit parameters and criteria, maintaining, updating, and testing products, policy, decision criteria and decision ...

DaVita

Revenue Specialist II, ROPS

Bechtelsville, PA · On-site +1

$80K - $81K/yr

Partner closely with internal teams including Payor Partnerships, Spotlight, Manestream Collections, Legal, Compliance, Registration, and Admissions to address upstream drivers of credit inflow

DaVita

Revenue Specialist II, ROPS

Bowers, PA · On-site +1

$76K - $76K/yr

Partner closely with internal teams including Payor Partnerships, Spotlight, Manestream Collections, Legal, Compliance, Registration, and Admissions to address upstream drivers of credit inflow

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How much do credit collections jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for credit collections in Reading, PA is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.78 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Reading, PA?

The most popular types of Credit Collections jobs in Reading, PA are:

What cities near Reading, PA are hiring for Credit Collections jobs?

Cities near Reading, PA with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Reading, PA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,035 per year, or $23.6 per hour.

Analyst, Credit & Collections

Glen-Gery

Wyomissing, PA • On-site

Full-time

Re-posted 8 days ago

Glen-Gery rating

6.9

Company rating: 6.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

ABOUT BRICKWORKS NORTH AMERICA
Brickworks North America (Brickworks N.A.) is the North American arm of Brickworks of Australia, the largest and most trusted brick manufacturer and supplier. Today, Brickworks N.A. is the leading brick manufacturer and distributor, operating eight brick manufacturing facilities under the Glen-Gery brand, a continuously innovative creator of premium brick products. Through technological advancements and product innovations, Glen-Gery offers a diverse, premium portfolio of more than 400 genuine clay brick products, which are crafted locally and sourced globally, catering to the high-style needs of today's architects, designers and homeowners. Together, Brickworks N.A. and Glen-Gery are taking building design to the next level, helping architects, builders and homeowners explore greater solutions, giving shape to expression, and forging deeper connections.
Brickworks N.A. operates 26 company-owned Supply Centers, known as Brickworks Supply Centers, spanning across the Eastern and Midwestern United States, and three high-end Brickworks Design Studios located in Philadelphia, Baltimore and the global flagship store located on 5th Avenue in New York City.
Basic Function: Reporting to the Supervisor, Credit, the Analyst, Credit & Collections is responsible for managing the assigned customer base regarding timely payment of goods and services offered by Brickworks North America. These tasks include, but are not limited to, collecting customer payments within invoice terms, adhering to all policy and audit guidelines, managing customer credit limits, communicating with the manufacturing plants and retail centers daily on orders received, working with customer and sales to resolve invoice issues and disputes, issuing customer statements, and communicating with management if legal action is needed on uncollectable accounts.
Duties:
  • Primarily responsible for collecting customer payments within invoice terms and for performing credit management activities as designated by credit department.
  • Making telephone calls and emailing customers to collect past due amounts.
  • Responsible for receiving checks and making deposits, taking credit card payments, and ensuring bank accounts can be reconciled daily. Prepare back-up and email to Cash Application for processing.
  • Resolving disputes between customers and Brickworks North America shipping sites.
  • Assist in the review and processing of customer refunds as needed.
  • Manage credit holds, approving sales orders for credit accommodation.
  • Monitoring the financial condition of customers through review of credit reports, trade references, and third party inquires.
  • Contact customers to negotiate and draw up documents for payment arrangements, promissory notes, joint check agreements, and work with title companies to ensure payment, as necessary.
  • Supporting the credit manager in the process of obtaining lien rights and executing waivers.
  • Assist in maintaining sales tax exemption certificates, processing lien waivers, and obtaining job information sheets.
  • Reconcile billing discrepancies, verify credits due and submit for processing to billing or AR department.
  • Interact with the sales service area of our plants and supply centers concerning credit functions.
  • Assist in the evaluation of appropriate credit limits for customers.
  • Assist with monthly credit reporting.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to multitask and prioritize accordingly.
  • Good verbal and written skills.
  • Demonstrated initiative, self-motivation and sound judgment in analyzing and resolving issues.
  • Proficiency with word processing and spreadsheet software, internet software and e-mail. Ability to learn ERP's, electronic filing system and access online support/tools.

Education and experience requirements:
  • BS/BA Degree in business preferred.
  • Relevant experience (2+ years) in AR: Credit/ Collections and/ or related accounting role.
  • Strong organization and well-developed analytical skills.
  • Experience with Microsoft Office, particularly Excel - pivot tables and v-look ups.
  • Ability to communicate within various levels of an organization.
  • Experience with large ERP systems such as Oracle; JD Edwards/Netsuite a plus.
  • Manufacturing, Building Materials, Construction industry experience, knowledge of Mechanics liens and bonds a plus.
  • Very limited travel may be required based on business need.

This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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