Credit Collections Jobs in Perry Hall, MD (NOW HIRING)

Introduction
OPEN TO ALL QUALIFIED APPLICANTS
This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.
GRADE
16
LOCATION OF POSITION
This recruitment is open to individuals able to work in one of the following locations:

• Annapolis
• Baltimore

POSITION DUTIES
The Comptroller of Maryland's Compliance Division is looking to add two new supervisors to their Individual Tax Audit and Individual Tax Collections. Below are the descriptions of the roles this position entails in each section. If you're interested in joining our team, please consider applying. We look forward to meeting you!
Individual Tax Audit (Baltimore):
Nexus Supervisor: The Individual Tax Audit is seeking a Revenue Specialist III to provide supervision and support to those auditors assigned to the Federal Match & Income Generating Programs in the Individual Nexus Unit. Duties include but are not limited to training and providing assistance to auditors in the interpretation and application of income tax laws as they relate to the Maryland income tax returns, audit, and non-filer programs; monitoring the phone system in a call center environment; and assigning correspondence to agents within the Individual Nexus Unit.
Individual Collections (Annapolis):
Collections Supervisor: The Individual Tax Collections Section is currently recruiting for a supervisor in their Annapolis Collections Call Center Section. This position is responsible for training, monitoring, evaluating employees in the techniques of reviewing compliance and collection of delinquent taxes requiring extensive knowledge and comprehension of federal and state tax laws, both in audit and collection applications. Duties include but are not limited to maintaining employee attendance records; approving/denying leave requests; handling personnel matters via counseling, memorandum and/or incident reports; reviewing various reports to ensure employee performance standards are being met; reviewing payment agreements, wage garnishment and property lien actions requested by collectors; reviewing all cases submitted by collectors for waiver, inactivation or settlement offer; reconciling case balances, researching payment discrepancies, and authorizing account balance adjustments referred by collectors; reviewing delinquent cases for MVA license holds to determine payment requirements.
Both positions will be supervising a minimum of three to seven employees to responsibly and equitably enforce collection of various types of deficient income tax cases including but not limited to CP 2000, Fidos, Fagims, RARs, nonfilers, and regular assessment types.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate, including or supplemented by a course in bookkeeping or accounting.
Experience: Five years of experience performing work in tax assessment, collections, investigations, examinations, adjustments or taxpayer services within two or more of the specialized fields of revenue administration or performing work in tax assessment, collections, investigations, examinations, adjustments or taxpayer services within the motor fuel/motor carrier tax field. The specialized fields may include sales and use tax, income tax, admissions and amusement tax, withholding tax, alcohol and tobacco tax, and any other revenue levy authorized by the legislature.
NOTES:

1. Candidates may substitute the possession of an Associate of Arts degree from an accredited college or university for one year of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university, with twelve credit hours in accounting or auditing, for two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in finance technician classification or finance technician specialty codes in the financial clerical and technician field of work on a year-for-year basis for the required experience.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.
SELECTION PROCESS
Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
All applicants must be legally authorized to work in the United States without current or future employer sponsorship. Due to the time and resources involved, the Comptroller of Maryland cannot sponsor visa applications. Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.
Due to the nature of the agency's business, candidates must be at least 18 years of age to be eligible for employment.
*Resumes will not be accepted in lieu of a completed application.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

1. First and Last Name
2. Recruitment Number (located at the top of the bulletin)
3. The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.
If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. Bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA), 2008, please contact the ADA Coordinator via FairPractices@marylandtaxes.gov or by calling 667-262-2777.