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Credit Collections Jobs in Naples, FL (NOW HIRING)

AC Hotel Naples

Night Auditor

Naples, FL · On-site

$14.25 - $18.75/hr

Ensure collections, including credit card and direct bill, are executed in accordance with company policies * Maintain proper control over keys, safe deposits, and all company and guest property

OTO Development

Night Auditor

Naples, FL

$14.25 - $18.75/hr

Ensure collections, including credit card and direct bill, are executed in accordance with company policies * Maintain proper control over keys, safe deposits, and all company and guest property

Musca Law

Accounts Receivable

Naples, FL · On-site

$18.50 - $24.50/hr

Musca Law is seeking a detail-oriented and results-drivenAccounts Receivable & Collections Specialist to manage client account balances, collections efforts, payment arrangements, and account ...

New

Musca Law

Accounts Receivable

Naples, FL · On-site

$18.50 - $24.50/hr

Musca Law is seeking a detail-oriented and results-driven Accounts Receivable & Collections Specialist to manage client account balances, collections efforts, payment arrangements, and account ...

New

Collier County

Park Ranger I

Naples, FL · On-site

$20.29 - $89/hr

Repairs, installs, and maintains parking meters; performs daily surveillance of meter operations Assists booth attendants with credit card collections, protection, and compliance issues. Maintains ...

PDQuipment

Business Administrator

Naples, FL · On-site

$25 - $30/hr

Reconcile credit card and other company transactions. * Collect, review, and organize receipts and ... Escalate accounting discrepancies, collections issues, or non-routine transactions to the ...

All JobsCredit Collections JobsCredit Collections Jobs in Naples, FL

Credit Collections information

See Naples, FL salary details

$14

$23

$32

How much do credit collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for credit collections in Naples, FL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.25 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Naples, FL are hiring for Credit Collections jobs?

Cities near Naples, FL with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Naples, FL as of June 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,089 per year, or $23.1 per hour.

Accounts Receivable Collections Coordinator

Reseau Fix Network

Naples, FL • On-site

$19 - $24.25/hr

Full-time

Posted 25 days ago

Job description

The Accounts Receivable & Collections Coordinator is responsible for managing the day-to-day accounts receivable and collections activities for customers and franchisees across the network. This role plays a key part in maintaining healthy cash flow by ensuring invoices are paid timely, outstanding balances are actively monitored, and collection efforts are conducted professionally and effectively.
The successful candidate will possess strong communication and problem-solving skills, a customer-focused mindset, and the ability to identify opportunities for process improvements that enhance efficiency and accuracy within the accounts receivable function.
Core Competencies
  • Customer Focus
  • Communication
  • Time Management
  • Energy & Stress Management
  • Teamwork
  • Quality Orientation
  • Problem Solving
  • Adaptability
  • Accountability and Dependability
  • Ethics and Integrity

Job Duties
  • Support new and existing franchisees and customers with account inquiries, reporting, billing, and payment-related issues.
  • Generate and distribute customer invoices accurately and in a timely manner.
  • Process and post customer payments to the appropriate accounts.
  • Monitor accounts receivable aging reports and proactively follow up on outstanding balances.
  • Contact customers and franchisees regarding overdue accounts through phone calls, emails, and written correspondence.
  • Establish and monitor payment arrangements with customers as appropriate.
  • Maintain detailed documentation of collection activities, customer communications, and payment commitments.
  • Identify delinquent accounts requiring escalation and coordinate with management regarding external collection efforts when necessary.
  • Analyze and assess the creditworthiness of customers and franchisees using external credit reporting and risk management tools.
  • Investigate, reconcile, and resolve account discrepancies, billing issues, and payment disputes.
  • Collaborate with Sales, Operations, Customer Service, and other departments to facilitate timely collections and resolve account-related concerns.
  • Maintain accurate and up-to-date customer account records.
  • Prepare periodic accounts receivable and collections reports for management review.
  • Identify process improvement opportunities and recommend solutions to enhance collection effectiveness and operational efficiency.
  • Ensure compliance with company policies and established accounting procedures.
  • Perform other related duties and special projects as assigned.

Requirements
  • High School Diploma or equivalent required; Associate's Degree in Accounting, Finance, Business Administration, or a related field is considered an asset.
  • Minimum of 1-3 years of experience in Accounts Receivable, Collections, Credit, or a related accounting function.
  • Experience communicating with customers regarding outstanding balances and payment arrangements.
  • Knowledge of accounts receivable processes, collections procedures, and account reconciliation practices.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to work independently while fostering positive working relationships with internal and external stakeholders.
  • Experience working with ERP, accounting, or franchise management systems is considered an asset.

Working Conditions
  • Overtime as required.
  • Sitting for extended periods of time.

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