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Credit Collections Jobs in Mount Prospect, IL (NOW HIRING)

Brilliant Financial Staffing - IL

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Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

TouchTunes

Credit & Collections Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at ... Prepare credit memos and process customer credits and refunds * Maintain credit card information ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at ... Prepare credit memos and process customer credits and refunds * Maintain credit card information ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at ... Prepare credit memos and process customer credits and refunds * Maintain credit card information ...

circa

Credit and Collections Manager

Skokie, IL

$98K - $124K/yr

This role partners with Sales, customer service, returns and senior business leaders to deliver exceptional credit and collections management. This role will manage direct reports in the day-to-day ...

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Credit Collections information

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$14

$24

$34

How much do credit collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for credit collections in Mount Prospect, IL is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Mount Prospect, IL?

The most popular types of Credit Collections jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Credit Collections jobs?

Cities near Mount Prospect, IL with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,727 per year, or $24.4 per hour.

Credit & Collections Specialist

Brilliant Financial Staffing - IL

Schaumburg, IL • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

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Job description

Job Title: Credit & Collections Specialist

Location: Schaumburg, IL

Salary Range: $25-28/hour

Benefits: Medical, Dental, Vision 


Role Overview: Brilliant Financial Staffing has been engaged in the search for a Credit & Collections Specialist. Our client located in the Northwest Suburbs is looking for a Credit & Collections Specialist to join their team. They are seeking an individual to handle collection calls, reduce outstanding debts, and provide customer service on every call. Qualified candidates are encouraged to apply immediately! 


Key Responsibilities:

  • Contact customers by phone and written correspondence regarding past-due balances.
  • Monitor and maintain an assigned portfolio of accounts to reduce delinquency.
  • Conduct a high volume of outbound calls to customers with outstanding balances.
  • Respond to inbound customer inquiries and resolve account-related questions in a professional and timely manner.
  • Provide customer service and assistance regarding billing and collection matters.
  • Follow up with customers and internal team members to ensure timely resolution of outstanding issues.
  • Investigate and resolve customer disputes related to outstanding balances and payments.
  • Maintain accurate account information and documentation throughout the collection process.
  • Build and maintain effective working relationships with customers and internal stakeholders.
  • Communicate clearly and professionally, both verbally and in writing.
  • Meet established individual and departmental performance goals.
  • Follow company policies, procedures, and applicable guidelines.
  • Perform additional duties and responsibilities as assigned.


Qualifications:

  • Collections Experience
  • Willing to pick up the phone and make outgoing calls
  • Microsoft Excel skills


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.