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Credit Collections Jobs in Boston, MA (NOW HIRING)

CarGurus

Senior Credit & Collections Analyst

Boston, MA · On-site

$67K - $84K/yr

Role overview CarGurus is seeking an experienced Senior Credit & Collections Analyst to join our Credit & Collections team. This is a senior individual-contributor role for someone who can ...

New

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Sager Electronics is seeking a Regional Credit Manager, to lead credit and collections activities for an assigned customer portfolio while managing and developing a regional credit team. This role is ...

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Sager Electronics is seeking a Regional Credit Manager, to lead credit and collections activities for an assigned customer portfolio while managing and developing a regional credit team. This role is ...

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Collections & Accounts Receivable * Oversee collection efforts to ensure timely payment of ... Monitor credit and collections processes and recommend improvements that enhance efficiency ...

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Sager Electronics is seeking a Regional Credit Manager, to lead credit and collections activities for an assigned customer portfolio while managing and developing a regional credit team. This role is ...

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Sager Electronics is seeking a Regional Credit Manager, to lead credit and collections activities for an assigned customer portfolio while managing and developing a regional credit team. This role is ...

Sager Electronics

Manager - Regional Credit

Norwell, MA · On-site

$108K - $136K/yr

Sager Electronics is seeking a Regional Credit Manager, to lead credit and collections activities for an assigned customer portfolio while managing and developing a regional credit team. This role is ...

FRANKLIN SPORTS INC

Credit Analyst

Stoughton, MA · On-site

Previous experience in Accounts Receivable, credit analysis, collections, deduction management, and the retail or consumer products industry is strongly preferred. This position is located at our ...

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All JobsCredit Collections JobsCredit Collections Jobs in Boston, MA

Credit Collections information

See Boston, MA salary details

$16

$26

$37

How much do credit collections jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for credit collections in Boston, MA is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $30.29 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What are the most commonly searched types of Credit Collections jobs in Boston, MA?

The most popular types of Credit Collections jobs in Boston, MA are:

What cities near Boston, MA are hiring for Credit Collections jobs?

Cities near Boston, MA with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,471 per year, or $26.7 per hour.

Senior Credit & Collections Analyst

CarGurus

Boston, MA • On-site

Full-time

Posted 2 days ago

New

Job description

Role overview

CarGurus is seeking an experienced Senior Credit & Collections Analyst to join our Credit & Collections team. This is a senior individual-contributor role for someone who can independently manage high-risk and escalated accounts, resolve complex disputes, support reporting and analytical work, and strengthen process execution across a lean, high-performing operation. The right candidate will combine strong collections fundamentals with sound judgment, clear communication, and the ability to operate effectively in complex or ambiguous situations.

What you'll do

  • Manage high-value and high-risk accounts: Own a portfolio of strategic, sensitive, or otherwise complex customer accounts, with a focus on timely resolution, cash collection, and strong customer relationships.
  • Lead complex collections activity: Conduct outreach and follow-up on past-due accounts requiring elevated judgment, persistence, negotiation, and stakeholder management.
  • Own dispute resolution: Independently investigate disputes, negotiate practical outcomes, and drive issues through resolution while protecting company interests.
  • Partner cross-functionally: Work closely with Sales, Billing, and other internal stakeholders to resolve account issues, unblock payment, and establish clear ownership of exceptions.
  • Support reporting and prioritization: Contribute to reporting, analysis, and portfolio prioritization that help the team focus effort on the highest-value collection opportunities.
  • Improve processes: Identify workflow gaps, policy inconsistencies, and recurring friction points, and help implement practical improvements.
  • Automation and AI-enabled workflows: Contribute to process improvements that reduce manual work, strengthen consistency, and improve team efficiency.
  • Maintain controls and documentation: Adhere to company policy, internal controls, and documentation standards across all collection activity.
  • Serve as a senior team resource: Provide day-to-day guidance, escalation support, and assistance with complex account situations across the broader team.

What you'll bring

  • 3+ years of direct B2B credit and collections experience, with demonstrated ability to independently handle complex accounts and escalations.
  • Strong judgment in high-stakes or ambiguous situations, with the ability to balance cash-flow protection, customer impact, and internal alignment.
  • Demonstrated success resolving disputes, negotiating payment outcomes, and managing sensitive customer conversations.
  • Strong analytical skills, including experience using Excel or Google Sheets to organize information, identify trends, and support decisions.
  • Clear and effective written and verbal communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
  • A proactive, ownership-driven mindset and willingness to investigate issues that do not have an obvious answer.
  • Experience in a subscription, SaaS, or other high-volume B2B environment is a plus.
  • A college degree in Finance, Accounting, Business, or a related field is preferred, or equivalent practical experience.

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