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Credit Collections Jobs in Anderson, IN (NOW HIRING)

Cover Care

Collections Specialist

Westfield, IN · On-site

$17.75 - $24/hr

Minimum of 2 years' experience in collections, credit investigation, credit decision-making, or direct customer service. Education: * Associate degree required. * Four or more years of relevant ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

... or credit environment. * Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. * Familiarity with debt collection laws, regulations ...

calumet

A/R Manager

Indianapolis, IN

The position reports to the company Director, Credit and Collections. KEY OBJECTIVES AND RESPONSIBILITIES: * This role is responsible for ensuring the prompt collection of the accounts receivable of ...

Guardian Pharmacy

Collections Specialist

Indianapolis, IN · On-site +1

$17.75 - $24/hr

... Manager with credit card payments, statement inquiries, audits, and collection activities ... Collections, billing, accounts receivable, or related experience * An understanding of insurance ...

Guardian Pharmacy, LLC

Collections Specialist

Indianapolis, IN · On-site +1

$17.75 - $24/hr

... Manager with credit card payments, statement inquiries, audits, and collection activities ... Collections, billing, accounts receivable, or related experience * An understanding of insurance ...

Staffingine LLC

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and ...

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Credit Collections information

See Anderson, IN salary details

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$29

How much do credit collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for credit collections in Anderson, IN is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.18 per hour, depending on experience, location, and employer.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

Is working in credit collections a good job?

Working in credit collections involves contacting customers to recover overdue payments and often requires strong communication and negotiation skills. The job can offer steady employment and opportunities for advancement, but it may also involve high-pressure situations and rejection. Compensation varies by employer and experience, and some roles may require certifications or familiarity with collection software.

What cities near Anderson, IN are hiring for Credit Collections jobs?

Cities near Anderson, IN with the most Credit Collections job openings:

Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Anderson, IN as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,244 per year, or $21.3 per hour.

Manager, Credit and Collections

Indianapolis, IN • On-site

Wheaton World Wide Moving U.S.
See more jobs at Wheaton World Wide Moving U.S.external

$50K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

The mission of Wheaton | Bekins is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability and to treating everyone who comes in contact with Wheaton | Bekins network honestly and with friendly professionalism.
Wheaton | Bekins is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Wheaton | Bekins's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Comprehensive Benefits Package
We offer a robust benefits package designed to support your health, financial well-being, and future, including:
  • Company-subsidized medical and group life insurance
  • Company-paid long-term disability insurance
  • Access to group-discounted rates for dental, vision, voluntary life, short-term disability, critical illness, and accident insurance
  • Retirement savings through a 401(k) plan with up to a 5% employer match
  • Participation in an Employee Stock Ownership Plan (ESOP)

ABOUT THIS POSITION:
Title: Manager, Credit and Collections
FLSA: Exempt
Supervises Credit & Collections Team
Reports directly to CFO
Location: Indianapolis, Hybrid
This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. The role supports timely receivables collection, sound credit decisions, and Company cash flow objectives.
Essential Duties and Responsibilities
Credit and Collections Management
  • Oversee credit and collections activities to support timely payment and reduce delinquency risk.
  • Monitor receivables and maintain effective customer relationships.
  • Review open receivables, including national, residential, military, interline, agent, and driver accounts.
  • Approve or deny credit applications and establish appropriate credit limits based on financial analysis and available credit information.
  • Resolve billing disputes, credit requests, account discrepancies, and billing corrections.
  • Maintain accurate credit records and ensure proper documentation of customer credit histories and collection efforts.

Military Billing Administration
  • Monitor military accounts to ensure timely invoice processing and payment.
  • Manage billing activities through Syncada, CWA, and DFAS systems, including electronic and paper invoice submissions as required.
  • Coordinate new military account setup and conduct ongoing account maintenance and follow-up.
  • Register and maintain company information in the System for Award Management (SAM) and other required government platforms.

Leadership and Staff Development
  • Lead, coach, and support the Credit and Collections team.
  • Conduct performance evaluations and provide ongoing performance feedback.
  • Support training and cross-training to promote continuity and employee development.
  • Delegate responsibilities appropriately and promote accountability within the department.

Process Improvement and Reporting
  • Monitor departmental performance metrics and aging trends.
  • Recommend process improvements to enhance efficiency, accuracy, and collections effectiveness.
  • Prepare delinquency, aging, and other management reports as required.
  • Collaborate with Finance and operational departments to support company objectives and resolve customer-related issues.

Additional Responsibilities
  • Provide backup support for Accounts Receivable and Credit & Receivables functions as needed.
  • Perform other duties and special projects as assigned.

Required Qualifications / Work Experience:
  • Minimum of three (3) years of credit and collections experience.
  • Prior supervisory or management experience required.
  • Strong knowledge of accounts receivable, credit risk assessment, and collection practices.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office applications, including Excel.

Preferred Experience- Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
Education: Associate degree in Business, Accounting, Finance, or a related field required. Equivalent combination of education and relevant experience may be considered.
Work Environment: This position operates primarily in a professional office environment with frequent telephone and computer use.

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