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Credit Collections Manager Jobs in Portland, ME (NOW HIRING)

Td

Collections Strategy Manager

Portland, ME · On-site

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy ... The ideal candidate brings deep experience in credit card collections, strong analytical ...

Rent-A-Center

Assistant Manager - Credit

Windham, ME · On-site

$20.50 - $21/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Windham, ME · On-site

$20.50 - $21/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent A Center

Assistant Manager - Credit

Windham, ME · On-site

$20.50 - $21/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Windham, ME · On-site

$20.50 - $21/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Credit Collections Manager information

See Portland, ME salary details

$56.5K

$90.4K

$131.8K

How much do credit collections manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for credit collections manager in Portland, ME is $90,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $103,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
More about Credit Collections Manager jobs

What job categories do people searching Credit Collections Manager jobs in Portland, ME look for?

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What cities near Portland, ME are hiring for Credit Collections Manager jobs?

Cities near Portland, ME with the most Credit Collections Manager job openings:

Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Portland, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,386 per year, or $43.5 per hour.

Commercial Credit Manager

Dead River Company

South Portland, ME • On-site

$64K - $96K/yr

Other

Posted 7 days ago

Dead River Company rating

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

63rd of 366 rated logistics

Job description

Commercial Credit Manager

This position can be based out of any of our locations within our company footprint. Annual salary range- $64,000-96,000- based on experience.

If you are a strategic, analytical professional who thrives on balancing sound risk management with strong business relationships, we would love to hear from you. Join our team as a Commercial Credit Manager and play a key role in supporting responsible growth, protecting the organization’s financial interests, and building long lasting partnerships. Apply today and bring your expertise to a team where your leadership will make a meaningful impact.

Position Summary:

The Commercial Credit Manager is responsible for managing and maintaining the credit health of the organization's more complex commercial and retail accounts. This role focuses on the full life cycle of a customer – including new application review and terms assignment, payment reconciliation, collections communication, collections agency placement, and bad debt write off. The position requires strong collaboration with operations management and sales as well as customers and third-party A/P providers. Additionally, this role will serve as a back-up for the Sr. Credit Manager. This is a non-supervisory position.

Essential Functions:

  • Perform regular reconciliation of customer accounts to ensure accuracy of payment application; research and resolve any discrepancies
  • Monitor accounts receivable aging reports and identify overdue accounts requiring outreach
  • Contact customers by phone or email regarding missed or late payments in a professional and timely manner
  • Work with customers and third-party A/P providers to identify ways to streamline the billing and payment processes
  • Review commercial credit applications for approval of charge terms using commercial and consumer credit report data
  • Create and provide reporting on commercial portfolio performance for senior management
  • Assist in customer dispute resolution, working with management in the local market
  • Work with collection agencies and attorneys in pursuit of outstanding debt
  • Manage accounts through the bankruptcy process, including monitoring filings, coordinating with legal team, and ensuring compliance with company policies and regulatory requirements

Education:

  • Bachelor’s degree in business, Finance, Accounting, or related field (or equivalent experience)

Experience:

  • 3-5 years progressive experience in commercial credit, accounts receivable, and/or collections roles
  • Strong understanding of credit principles and analysis
  • Knowledge of business bankruptcy laws and procedures
  • Proficient in Microsoft Office Suite with intermediate or better Excel skills

Other Attributes Required:

  • Strong analytical and problem-solving skills
  • Detail-oriented with strong organizational skills
  • Excellent verbal and written communication skills
  • Customer focused approach to problem resolution
  • Good judgment and the ability to make sound decisions
  • Advanced skill level with Excel, PowerPoint, and Outlook functions

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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