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Credit Collections Manager Jobs in Monroe, CT (NOW HIRING)

Credit/Collections Rep 1. Commercial Collections Manage portfolio of approximately 800-1,000 customer accounts Review aging reports daily Conduct collection efforts through phone and email Follow up ...

Collections Specialist

Waterbury, CT · On-site

$22.16 - $25.66/hr

Communicate relevant credit matters to sales partners to support coordinated account management ... Working knowledge of credit and collections processes, including account review and payment ...

Collections Specialist

Westport, CT · On-site

$55K - $63K/yr

Manage the full accounts receivable cycle, including invoicing, payment application, collections ... Process daily cash receipts, ACH payments, wire transfers, and credit card transactions. * Maintain ...

Credit and Collections * Manage the credit process and work with other financial leaders to establish/execute policies. * Lead financial professionals to review/monitor accounts receivable and ...

Credit and Collections * Manage the credit process and work with other financial leaders to establish/execute policies. * Lead financial professionals to review/monitor accounts receivable and ...

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Credit Collections Manager information

See Monroe, CT salary details

$54.2K

$86.6K

$126.2K

How much do credit collections manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for credit collections manager in Monroe, CT is $86,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,600.00 and $99,400.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What are popular job titles related to Credit Collections Manager jobs in Monroe, CT?

For Credit Collections Manager jobs in Monroe, CT, the most frequently searched job titles are:

What cities near Monroe, CT are hiring for Credit Collections Manager jobs?

Cities near Monroe, CT with the most Credit Collections Manager job openings:

Infographic showing various Credit Collections Manager job openings in Monroe, CT as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $86,560 per year, or $41.6 per hour.

Revenue Specialist - Credit & Collections

Huntington, NY • On-site

Airlogix
Facilities Support Services • 51 - 200 employees

$75K/yr

Full-time

Posted 17 days ago


Job description

Credit and Collections Manager
AirLogix | Commercial HVAC/R Location: Huntington, NY | Full time Compensation: $75,000/yr
Why This Role Exists
AirLogix performs mechanical work that keeps food safe, buildings comfortable, and critical facilities running. Every completed job represents cash the company already spent on labor, parts, and trucks. This role protects that cash.
You own the money from the moment a new client is approved to the moment payment clears. That is broader than chasing invoices. You decide which clients we extend credit to, you make sure contracts bill at the rate they should, and you close the gap between what we quoted and what we actually collected.
If you have been the person who spotted the problem in the aging report and was told to keep calling anyway, this is a different job. Here you own the decision.
What You Own
New Client Credit and Onboarding, Finance Side Run credit review on new commercial accounts before work is scheduled. Set terms and limits. Own the finance side of onboarding so billing requirements, purchase order rules, and payment portal setup are documented before the first invoice goes out. You have the authority to flag an account as a risk and say so.
Collections and Aging AR Own the aging report. Drive down balances past 60 and 90 days. Escalate with facts. Build the follow up cadence and hold it. Report cash position and risk accounts to leadership on a set rhythm, not on request.
Contract Billing and Escalations Own billing accuracy across the maintenance contract base. Verify agreements bill at current rates. Apply escalations on schedule. Catch a contract billing at prior year rates before it costs us a full cycle.
Growing Into: Quoted Versus Invoiced Oversight Once you have command of the base, you take on revenue variance. Compare what was quoted to what was invoiced. Find completed work that was never billed. Identify where scope grew without approval. Then turn what you found into a standard so it stops happening.
What Success Looks Like in Your First 90 Days
  • You know every account past 60 days by name and the specific reason it is sitting there
  • A documented credit review process exists and gets used before new accounts activate
  • The aging report is current, clean, and trusted by leadership without a second check
  • You have identified at least three sources of revenue leakage and proposed the fix for each
Required
  • 4+ years in commercial credit, collections, or billing with responsibility for outcomes, not call volume
  • Experience running a credit review or setting customer payment terms
  • Ability to read a contract, a work order, and an invoice and recognize when the three do not agree
  • Direct money conversations with commercial clients that protect the relationship and the balance
  • Strong Excel. You can build the report, not just read it.
Preferred
  • Commercial trades, mechanical service, construction, or field service background
  • Experience with customer billing portals and not to exceed requirements
  • ServiceTrade, QuickBooks, or comparable service management and accounting platforms
  • Exposure to lien rights and prompt payment terms in commercial service or construction

How We Operate
  • Facts first. No spin. Bad news early beats bad news late.
  • If we own it, we close it. No loose ends.
  • Same standard for everyone. No favorites, no side deals.
  • We fix the root cause, document it, and make it the standard so we do not pay for the same mistake twice.
  • We bring solutions, not commentary.