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Credit Collections Associate Jobs in Worcester, MA

TANISHQ JEWELRY

Cashier

Westborough, MA · On-site

$17 - $22/hr

Handle cash, credit, and digital payment methods with precision and accountability * Maintain a ... Support sales associates on the floor during opening and closing hours to set the store and to wrap ...

TANISHQ JEWELRY

Cashier

Westborough, MA · On-site

$17 - $22/hr

Handle cash, credit, and digital payment methods with precision and accountability * Maintain a ... Support sales associates on the floor during opening and closing hours to set the store and to wrap ...

TANISHQ JEWELRY

Cashier

Westborough, MA · On-site

$17 - $22/hr

Handle cash, credit, and digital payment methods with precision and accountability * Maintain a ... Support sales associates on the floor during opening and closing hours to set the store and to wrap ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Worcester, MA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Babson Park, MA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Worcester, MA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Babson Park, MA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Worcester, MA

Credit Collections Associate information

See Worcester, MA salary details

$19

$23

$26

How much do credit collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for credit collections associate in Worcester, MA is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $24.23 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are popular job titles related to Credit Collections Associate jobs in Worcester, MA?

For Credit Collections Associate jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Worcester, MA look for?

The top searched job categories for Credit Collections Associate jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Credit Collections Associate jobs?

Cities near Worcester, MA with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,568 per year, or $23.4 per hour.

Cashier

TANISHQ JEWELRY

Westborough, MA • On-site

$17 - $22/hr

Full-time

Posted 9 days ago

Job description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Opportunity for advancement
  • Training & development

About the Role:
Tanishq Jewelry in Westborough, MA is looking for a friendly and detail-oriented Full Time Cashier to join our team! This is a fantastic opportunity to be part of a world-renowned jewelry brand where every customer interaction is a chance to create a memorable experience. If you love people and have a passion for luxury retail, we want to hear from you!
Responsibilities:
  • Process customer transactions accurately and efficiently using point-of-sale (POS) systems
  • Greet and assist customers with a warm, professional demeanor in a luxury retail environment
  • Handle cash, credit, and digital payment methods with precision and accountability
  • Maintain a clean, organized, and visually appealing checkout area
  • Support sales associates on the floor during opening and closing hours to set the store and to wrap-up
  • Assist with inventory management, stock replenishment, and merchandise tagging
  • Resolve customer concerns and escalate issues to management when necessary
Requirements:
  • Prior cashier, retail, or customer service experience preferred
  • Strong numerical aptitude and attention to detail for accurate cash handling
  • Excellent communication and interpersonal skills
  • Ability to work a full-time -  10 hr shifts 4 days a week including weekends
  • Comfortable working in a fast-paced, high-end retail environment
  • Reliable, punctual, and a strong team player
  • Experience with POS systems, MS Excel is a plus
  • Training will be provided
About Us:
Tanishq Jewelry is India's most trusted and celebrated jewelry brand, bringing exquisite craftsmanship and timeless designs to customers across the globe, including our beautiful Westborough, MA location. Customers love us for our stunning collections, transparent pricing, and exceptional service that makes every visit special. Our team members enjoy a supportive work culture, opportunities for growth, and the pride of representing a brand that stands for elegance and trust.