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Credit Collections Associate Jobs in Seattle, WA

U.S. Navy

RETAIL SERVICES SPECIALIST

Seattle, WA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Bellevue, WA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Tacoma, WA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

Bakertilly

R&D Tax Manager

Tacoma, WA

$16.75 - $22/hr

Our R&D Tax Credits practice is made up of professionals across the U.S., who work with clients to ... billings/collections, and ensure client profitability targets are met * Utilize your ...

Bakertilly

R&D Tax Manager

Seattle, WA · On-site

$17.75 - $23.25/hr

Our R&D Tax Credits practice is made up of professionals across the U.S., who work with clients to ... billings/collections, and ensure client profitability targets are met * Utilize your ...

Bakertilly

R&D Tax Manager

Everett, WA

$17 - $22.75/hr

Our R&D Tax Credits practice is made up of professionals across the U.S., who work with clients to ... billings/collections, and ensure client profitability targets are met * Utilize your ...

Baker Tilly

R&D Tax Manager

Seattle, WA · On-site

$142K - $179K/yr

Our R&D Tax Credits practice is made up of professionals across the U.S., who work with clients to ... billings/collections, and ensure client profitability targets are met * Utilize your ...

Tawa Supermarket Inc

Accounting Assistant

Edmonds, WA · On-site

$20 - $21/hr

Reconcile credit card payments and clear accounts. * Assist supervisor in sending reminders for ... An Associate or Bachelor's degree in Accounting, Finance, Business Management, or a related field ...

Jobtailor

Tax Director

Seattle, WA · On-site

$203.49 - $377.93/hr

... with credits and incentives areas. * Manage client engagement staffing, billings/collections, and ... Five (5)+ years' of supervisory experience, mentoring and counseling associates. * Demonstrated ...

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Showing results 21-40

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Seattle, WA

Credit Collections Associate information

See Seattle, WA salary details

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$26

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How much do credit collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collections associate in Seattle, WA is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $27.64 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are popular job titles related to Credit Collections Associate jobs in Seattle, WA? For Credit Collections Associate jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Seattle, WA look for? The top searched job categories for Credit Collections Associate jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Credit Collections Associate jobs? Cities near Seattle, WA with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Associate Customer Service Representative

Washington Water

Puyallup, WA • On-site

$22.50/hr

Other

Posted 4 days ago

Job description

Washington Water Service

Job Description:

California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values-integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship-and is reflected in our recognition as a Top Workplace, a Great Place to Work, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.
Summary
The Associate Customer Service Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in Puyallup, WA.

ESSENTIAL FUNCTIONS:

  • Accurately balance and complete a daily cash report

  • Takes customer orders and provides high-quality customer service as necessary

  • Assists customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality

  • Enters data into the computer as required with speed and accuracy

  • Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports

  • Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs

  • Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits

  • Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested

  • Updates customer accounts as needed

  • Corresponds with customers regarding metered billing status

  • Scans and saves service orders files customer and system service orders

  • Participates in the Company's Continuous Improvement Process

  • Performs work on-site in the assigned office location

  • Performs other similar duties as assigned

Required Knowledge, Skills, and Abilities:

  • Account skills for compiling adjustments and completing deposits

  • Fast and accurate data entry skills

  • Proficient with Outlook, Microsoft Word and Excel

  • Proficiency required in handling and balancing cash

  • Knowledge of English usage, spelling, grammar, and punctuation

  • Knowledge of office methods and equipment, including filing systems

  • Knowledge of principles and practices of customer service

  • Ability to operate a personal computer and other office equipment

  • Ability to manage multiple tasks accurately and with good humor

  • Ability to take initiative to address and resolve problems

MINIMUM QUALIFICATIONS:

  • High school diploma or GED

  • Five years of customer service experience in an administrative or clerical capacity

  • Excellent customer service skills with a pleasant and professional manner

  • Must be available to work extended hours as required for customer needs

  • Valid State Driver's License

Salary Range: $22.50 - $ 37.40

Deadline to submit resume is Monday, August 17, 2026.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Serviceand Washington Water Servicedo not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

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