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Credit Collections Associate Jobs in Lawrence, KS

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Credit Collections Associate information

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$18

$22

$25

How much do credit collections associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for credit collections associate in Lawrence, KS is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $22.88 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Lawrence, KS?

The most popular types of Credit Collections jobs in Lawrence, KS are:

What are popular job titles related to Credit Collections Associate jobs in Lawrence, KS?

For Credit Collections Associate jobs in Lawrence, KS, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Lawrence, KS look for?

The top searched job categories for Credit Collections Associate jobs in Lawrence, KS are:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Lawrence, KS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,903 per year, or $22.1 per hour.

Accounting Support Specialist

City Wide Facility Solutions

Lenexa, KS • On-site

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago

Job description

City Wide is seeking a detail-oriented Accounting Support Specialist to join our OneFinance team. In this hybrid role, you will provide essential support for daily accounting operations across City Wide franchise departments and corporate-owned locations.
The ideal candidate is organized, accurate, service-minded, and comfortable managing a variety of accounting tasks in a deadline-driven environment. You will help ensure financial information is processed accurately and on time while partnering with internal teams, franchisees, vendors, and corporate locations to resolve questions and keep accounting processes moving forward.
What You'll Do
  • Assist with bookkeeping support for multiple locations, including income statements, account maintenance, and financial reporting.
  • Help reconcile accounts receivable, accounts payable, cash activity, bank accounts, and credit card balances.
  • Support daily cash-receipt entry, weekly accounts payable processing and check generation, and monthly billing activities.
  • Assist with accounts receivable activities, including invoice preparation, customer statements, collections follow-up, aging reports, journal entries, and dispute resolution.
  • Research and help resolve vendor, invoice, payment, and billing discrepancies.
  • Support bi-weekly expense-report processing and monthly ACH payment communications.
  • Assist with month-end close activities, management reporting, benefit-provider file processing, and expense allocations.
  • Help process independent contractor payments and support annual 1099 reporting requirements.
  • Monitor the accounting inbox and direct invoices, questions, and issues to the appropriate department, team member, or franchisee.
  • Assist with irregular billing requests for items such as marketing materials, HR charges, training, and other departmental needs.
  • Maintain organized accounting documentation and help identify opportunities to improve processes, efficiency, and accuracy.

Requirements
What You'll Bring
  • Associate degree in Accounting, Business, Finance, or a related field, or equivalent relevant experience.
  • Two to three years of accounting, bookkeeping, accounts payable, accounts receivable, or related experience.
  • Proficiency in Microsoft Excel and Outlook.
  • Experience using automated accounting software is required; Adobe and/or expense-management software experience is preferred.
  • Strong attention to detail, accuracy, organization, and problem-solving skills.
  • A customer-focused approach and the ability to communicate professionally with internal teams, franchisees, and vendors.
  • Ability to manage priorities, meet deadlines, and handle confidential financial information responsibly.

Benefits
City Wide Facility Solutions offers a competitive compensation and benefits, including Medical, Dental, Vision, Basic Life, Voluntary Life, Accident, Critical Illness, Short Term Disability.
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com
City Wide is an Equal Opportunity Employer.

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