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Credit Collections Associate Jobs in Columbia, SC

RPM Living

Assistant Community Manager

Columbia, SC · On-site

$17.50 - $21.25/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Assistant Community Manager

Columbia, SC · On-site

$17.50 - $21.25/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Assistant Community Manager

Columbia, SC · On-site

$17.50 - $21.25/hr

Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Columbia, SC

Credit Collections Associate information

See Columbia, SC salary details

$17

$21

$24

How much do credit collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collections associate in Columbia, SC is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $22.45 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Columbia, SC? The most popular types of Credit Collections jobs in Columbia, SC are:
What are popular job titles related to Credit Collections Associate jobs in Columbia, SC? For Credit Collections Associate jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Columbia, SC look for? The top searched job categories for Credit Collections Associate jobs in Columbia, SC are:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Columbia, SC as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,031 per year, or $21.6 per hour.

Local Collections Specialist 2

Southeastern Freight Lines

Lexington, SC • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 28 days ago

Southeastern Freight Lines rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

2nd of 64 rated delivery companies

Job description

As a Local Collections Specialist 2, you will be responsible for collections of non-national outstanding accounts receivable dollars that are within assigned collection coded group or service center. Responsible for reducing delinquency and resolving customer billing problems, to include invoicing and general billing disputes.

Contact all delinquent accounts in queue by telephone and/or email each week and obtains commitment for payment or processes checks by phone. Apply telephone and/or email collection skills to obtain payment and identify and resolve problems. Update and maintain collection system notes and contacts, documenting all collection efforts and problem resolutions. Analyze spreadsheets within Excel, to include performing basic calculations to address disputes and non-payments. Address problems related to non-payment, and follow through with final resolution. Arrange and maintain payment plans as needed to bring accounts current. Utilize resources necessary to obtain customer information, and consistently follow up on all assigned accounts. Compile written communication to internal and external customers while abiding by email etiquette guidelines set forth by the Company. Collaborate with customer service associates to resolve problems that are causing freight charges to remain unpaid. Strive to establish effective communications and working relationships with customers as well as Support Center and field personnel. Work on special projects assigned by management. Provide weekly and monthly updates to management as requested and/or required. Make shared decisions regarding the negotiation of credit extensions. Interact with customers, Account Managers, and Service Center Managers on a daily basis.

For this role, you will need to have a High School Diploma or GED. We require you to have two years of experience in collections or a related field. Previous experience in the transportation industry is preferred.

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About Southeastern Freight Lines

Sourced by ZipRecruiter

Southeastern Freight Lines is a freight transportation company based in Lexington, SC, US. The company operates in the trucking and transportation industry, specializing in customized solutions for regional less-than-truckload (LTL) transportation services. Founded in 1950 by W.T. Cassels, Southeastern Freight Lines initially served a number of states in the southeastern United States. Through the years, the company has significantly expanded, now providing comprehensive transportation solutions all over the continent. Adhering to their mission of meeting or exceeding the needs of every customer – every single time, the company takes pride in consistently delivering top-tier service. Notable achievements include groundbreaking customer service technologies and winning multiple quality awards in their industry.

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, SC, US

Year founded

1950

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