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Credit Collections Analyst Jobs in Springfield, VA

... analytical outputs into clear business decisions and actionable recommendations. * Conduct credit maturity assessments across onboarding, underwriting, line management, and collections processes ...

Senior Accounting Specialist

MD · On-site

$80K - $100K/yr

We are seeking a highly skilled, analytical, and solution-driven Senior Accounting Specialist to ... Manage line of credit balances and monitor banking covenants on a monthly and quarterly basis.

Associate Attorney

Rockville, MD · On-site

$70K - $95K/yr

... banks and credit unions, in commercial litigation, collections, and related matters. Prior ... The ideal candidate will have strong legal writing, analytical, and communication skills, and be ...

Associate Attorney

Rockville, MD · On-site

$70K - $95K/yr

... banks and credit unions, in commercial litigation, collections, and related matters. Prior ... The ideal candidate will have strong legal writing, analytical, and communication skills, and be ...

Showing results 41-60

Credit Collections Analyst information

See Springfield, VA salary details

$16

$27

$36

How much do credit collections analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for credit collections analyst in Springfield, VA is $27.29, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $31.88 per hour, depending on experience, location, and employer.

Do credit collections analysts make good money?

Credit collections analysts typically earn a median salary that is competitive within the finance and collections fields, with pay often increasing with experience and certifications. They may also receive bonuses or commissions based on recovery performance, and the role often requires strong communication and negotiation skills. Overall, the position can provide a stable income with opportunities for advancement.

How much do credit collections analysts make in the US?

Credit collections analysts in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a credit collections analyst?

To thrive as a Credit Collections Analyst, you need a strong understanding of accounting principles, financial analysis, and credit risk assessment, often backed by a degree in finance or a related field. Familiarity with ERP systems, collections software, and proficiency in Excel are typically required, along with certifications such as the Credit Business Associate (CBA) being advantageous. Excellent negotiation, problem-solving, and interpersonal communication skills help in managing client relationships and resolving outstanding debts. These skills are vital for minimizing financial losses, optimizing cash flow, and maintaining positive business relationships.

What is the difference between Credit Collections Analyst vs Credit Analyst?

AspectCredit Collections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing collectionsAssessing creditworthiness and approving credit lines
Required SkillsDebt recovery, negotiation, communicationFinancial analysis, risk assessment, credit scoring
Work EnvironmentCollections departments, finance teamsBanking, lending institutions, corporate finance
CertificationsOften no formal certification, but experience valuedCertifications like CFA or credit-specific courses

While both roles involve credit management, the Credit Collections Analyst primarily focuses on recovering overdue payments and managing collections, whereas the Credit Analyst evaluates credit risk and approves credit lines. The roles share skills in financial analysis but differ in their core responsibilities and work environments.

How does a credit collections analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collections Analysts frequently work alongside sales and customer service teams to address overdue accounts while maintaining positive client relationships. They coordinate with sales representatives to gain insights into customer payment behaviors and discuss possible solutions, such as payment plans or dispute resolutions. Additionally, they rely on customer service teams to communicate policy changes or clarify billing issues, ensuring that all parties are aligned in pursuing timely payments without compromising customer satisfaction. This cross-functional collaboration is essential for effective collections and for supporting overall business objectives.

What is a credit collections analyst?

Credit Collections Analysts are professionals responsible for managing and analyzing a company's accounts receivable to ensure timely collection of outstanding payments from clients or customers. They assess credit risk, monitor overdue accounts, communicate with clients regarding payment issues, and develop strategies to minimize bad debt. Their role is vital in maintaining a healthy cash flow and reducing financial risk for the organization.
What are popular job titles related to Credit Collections Analyst jobs in Springfield, VA? For Credit Collections Analyst jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Credit Collections Analyst jobs in Springfield, VA look for? The top searched job categories for Credit Collections Analyst jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Credit Collections Analyst jobs? Cities near Springfield, VA with the most Credit Collections Analyst job openings:
Infographic showing various Credit Collections Analyst job openings in Springfield, VA as of August 2026, with employment types broken down into 1% Internship, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,755 per year, or $27.3 per hour.

Manager of Business Analytics - Non-Prime Installment Loan

Koalafi

Arlington, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
Koalafi is expanding beyond lease-to-own by launching a non-prime installment loan product that will diversify our portfolio and accelerate growth in select states and verticals. The Manager of Business Analysis will report directly to the Chief Risk Officer and play a central role in designing and operationalizing the company's risk management framework for this new product. The role will lead development of core risk policies (credit, fraud, KYC/AML, collections, etc.), build a robust monitoring and reporting suite, and execute ad hoc analyses that support product development, pilot rollout, and scaling. This person will be a key cross-functional partner to Product, Engineering, Compliance/Legal, Operations, and Finance.
Risk Policy Development & Governance
  • Lead drafting and iteration of risk management policies and standards supporting the non-prime installment product, including:
    • Credit policy (eligibility, underwriting strategy, line assignment, and pricing inputs)
    • Fraud policy (identity theft, synthetic fraud, first-party fraud, and merchant abuse)
    • KYC / identity verification standards (CIP/KYC requirements, documentary verification requirements, third-party data use, and step-up verification)
    • Servicing and collections risk policy (hardship, restructures, settlements, and outbound communications)
  • Translate policy intent into operational procedures and control requirements
  • Establish a lightweight governance cadence for policy review/changes and maintain a living policy repository with change logs

Monitoring Suite & Risk Reporting
  • Design and implement a monitoring framework for the new product that includes:
    • Risk appetite metrics and early-warning indicators (origination mix, approval rates, early DQ, roll rates, fraud rate, payment failure rates, complaint rate, etc.)
    • Cohort/vintage tracking and performance segmentation (state, vertical, channel, merchant, score band, income/DTI bands, etc.)
    • Operational controls monitoring (KYC pass rates, step-up rates, manual review queues, etc.)
  • Build a recurring executive reporting pack for the leadership team and create self-serve dashboards for day-to-day decision making.
  • Partner with Analytics and Data Engineering to ensure data definitions are consistent, auditable, and scalable (metric dictionary, QA checks, reconciliation vs. source systems).

Product Launch Support & Ad Hoc Analysis
  • Support product design decisions by quantifying trade-offs among risk, approval rate, unit economics, and customer experience (e.g., pricing sensitivity, repayment term structures, down payment requirements, etc.).
  • Conduct targeted analyses to inform rollout strategy by state and vertical, including regulatory-driven constraints and operational readiness.
  • Partner with Product and Engineering on test design and evaluation (A/B tests, pilots, phased rollouts), including measurement plans and success criteria.

Cross-Functional Influence & Execution
  • Serve as a primary risk analytics partner to Product/Engineering during build, ensuring risk requirements are embedded in workflows (application, underwriting, funding, servicing, and collections).
  • Collaborate closely with Compliance/Legal to translate regulatory requirements into operational policy and monitoring.
  • Coordinate with Operations to ensure procedures, training, and escalation pathways align with policy intent.
  • Drive clarity in decision-making: define owners, timelines, and expected deliverables; keep stakeholders aligned through launch milestones.

What Success Looks Like (First 6-12 Months)
  • Core risk policies for the installment product are drafted, approved, and operationalized with clear change-control and exception processes.
  • A "first-class" monitoring suite is live with daily/weekly dashboards and a monthly executive risk review cadence.
  • Leadership has clear visibility into product performance by state/vertical, with early-warning signals and action plans.
  • Policy and monitoring enable a controlled rollout that meets regulatory needs while achieving target approval and loss-rate ranges.

About You (Qualifications)
  • Bachelor's degree required, in a quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred
  • 5+ years of experience in an analyst, data science, or consulting role
  • 3+ years of experience in credit risk analytics
  • Experience in consumer financing industry, such as credit cards, personal loans, auto loans, BNPL, or similar field
  • Proficiency in Excel, SQL, and Python for data analysis
  • Exceptional attention to detail and problem-solving skills
  • Ability to create a strategic agenda and execute against it
  • Desire to work in a fast-paced, dynamic entrepreneurial environment
  • Strong written and verbal communication skills

Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.
Salary Range: $131,000-$165,000 per year (depending on experience and location)
Additional Compensation: This position is eligible to participate in company bonus plan.
The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Applications will be accepted until position is filled.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value:
  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together