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Credit Collection Coordinator Jobs (NOW HIRING)

Position Purpose The Credit/Collection Analyst manages all credit and collection-related activities ... Approves and prepares Lien Waivers and coordinates end of contract requirements * Flexible/non ...

Coordinates area collection decisions with management teams and sales departments. * Manages ... Monitors credit activity including monthly review of large accounts, location compliance with ...

Coordinates area collection decisions with management teams and sales departments. * Manages ... Monitors credit activity including monthly review of large accounts, location compliance with ...

Job Summary The Credit & Collections Coordinator is responsible for supporting accounts receivable ... Experience handling collection calls and customer correspondence. * Proficiency with Microsoft Word ...

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Credit Collection Coordinator information

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$15

$24

$35

How much do credit collection coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for credit collection coordinator in the United States is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.20 per hour, depending on experience, location, and employer.

What does a credit collection coordinator do?

A Credit Collection Coordinator is responsible for managing and overseeing the collection of outstanding accounts receivable from clients or customers. They communicate with clients to resolve payment issues, negotiate payment plans, and ensure timely collection of debts. They also maintain accurate records of collection activities, collaborate with sales and finance departments, and may recommend accounts for further action if payments are not received. Their goal is to minimize financial risk and improve cash flow for the company.

What are the key skills and qualifications needed to thrive as a credit collection coordinator?

To thrive as a Credit Collection Coordinator, you need a solid understanding of accounts receivable, credit policies, and collection procedures, often supported by a degree in finance or business. Familiarity with collection management software, ERP systems, and proficiency in Microsoft Excel are typically required. Strong negotiation, communication, and problem-solving skills help build rapport with clients and resolve payment issues effectively. These skills ensure timely collections, minimize bad debt, and maintain positive client relationships, which are crucial for an organization’s financial health.

What are some common challenges faced by credit collection coordinators, and how can they be effectively managed?

Credit Collection Coordinators often encounter challenges such as handling difficult conversations with delinquent clients, balancing the need for timely collections with maintaining positive customer relationships, and managing a high volume of accounts. Effective management involves employing strong communication and negotiation skills, utilizing collection management software to stay organized, and collaborating closely with sales and finance teams to resolve disputes. Proactively identifying at-risk accounts and following up consistently can also help mitigate challenges and improve overall collection rates.

What is the difference between Credit Collection Coordinator vs Credit Analyst?

AspectCredit Collection CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer interactionsFinance, risk management, credit departments
CertificationsTypically none required, but certifications like ARM can helpCPA, CFA, or credit analysis certifications often preferred

While both roles involve financial responsibilities, the Credit Collection Coordinator focuses on recovering overdue payments and managing collections, whereas the Credit Analyst evaluates credit risk and financial data to inform credit decisions. They often work in different stages of credit management but may collaborate within financial teams.

What cities are hiring for Credit Collection Coordinator jobs?

Cities with the most Credit Collection Coordinator job openings:

What states have the most Credit Collection Coordinator jobs?

States with the most job openings for Credit Collection Coordinator jobs include:

What are popular job titles related to Credit Collection Coordinator jobs?

For Credit Collection Coordinator jobs, the most frequently searched job titles are:

COORD, CREDIT/COLLECTIONS

Poughkeepsie, NY • On-site

Maria Fareri Children's Hospital, a member of the WMCHealth Network

Other

Posted 20 days ago


Job description

Credit//Collection Coordinator

The Credit//Collection Coordinator monitors and maintains Managed Care Accounts Receivables to include timely payments and a denial tracking system to be reported to Manager on a monthly basis. The Credit/Collection Coordinator will play a key role in the payment review team by reviewing claims and payment information to identify potential individual underpayments and underpayment trends. Identified potential underpayments will be analyzed, enabling other team members to accurately and efficiently pursue lost revenue.

Responsibilities
  • Demonstrates ability to perform all specified functions within Credit/Collection department and to train new employees and improve skill level of existing staff. Identifies potential underpayment trends through comparison of managed care contracts to actual reimbursement information. Assists with inpatient coverage. Assists with outpatient coverage. Identifies area of improvement for all staff and develops programs to train and improve qualifications of all staff.
  • Monitors follow up activity on open accounts receivable on all Outpatient Commercial/HMO, Comp and No Fault. Monitors and researches Managed Care payment discrepancies, denials and any outstanding issues. Organizes monthly Managed Care meetings with Reps. Maintains open communication with third party payers regarding contract issues. Reports underpayments and underpayment trends to management and payment review team for pursuit and collection.
  • Monitors and maintains Financial Aid Charity Care applications for Inpatient/Outpatient services. Includes application review and written notification within mandated legislation guidelines. Provides analyses to Manager. Educates other departments and staff of guidelines. Advises/maintains changes mandated by NYS.
  • Correlates with Manager special projects, i.e. month end bad debt, Charity Care statistics, outpatient exception report. Submission of weekly/monthly electronic files. Qualifies accounts for Collection/Bad Debt status.
  • Maintains patient/commercial/HMO overpayments and processes refunds according to departmental policy. Makes use of high volume reports to review historical payment information and determine the accuracy of reimbursement.
  • Performs other related duties as assigned. Assists with special projects (i.e. Medipac). Assists with A/R rebills.
  • Serves as brand ambassador by upholding the WMCHealth Mission, Vision, and CARE values and promoting excellence in the patient experience, during every encounter.
Qualifications/Requirements

Experience

  • 3-5 years' experience in healthcare operations and data.

Education

  • College preferred, High School Diploma required or equivalent.

Licenses/Certifications

  • N/A

Other

  • If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
  • Excellent organizational abilities.
  • Solid knowledge of all MS Office products.
  • Strong analytical, oral and written communication skills.
  • Ability to analyze and problem solve.
  • Excellent interpersonal and customer service skills.