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Credit Card Contact Centre Representative Jobs (NOW HIRING)

Onpoint

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Contact Center Representative Not just a Customer Service Representative, but a Contact Center ... We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned.

OnPoint Community CU

Contact Center Rep

Portland, OR · On-site

$22.25/hr

Overview Not just a Customer Service Representative, but a Contact Center Representative ... We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned.

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Credit Card Contact Centre Representative information

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How much do credit card contact centre representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for credit card contact centre representative in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is a credit card contact centre representative a good entry-level position?

A credit card contact centre representative is often considered a suitable entry-level role, as it typically requires minimal prior experience and offers on-the-job training. The position involves customer service skills, communication, and familiarity with banking or financial products, making it accessible for those starting their careers in finance or customer support.

What does a credit card contact centre representative do?

A credit card contact centre representative handles customer inquiries related to credit card accounts, such as billing issues, fraud reports, payment questions, and account management. They use communication skills and customer service tools to assist clients over phone, email, or chat, often following company protocols and compliance standards.

What cities are hiring for Credit Card Contact Centre Representative jobs?

Cities with the most Credit Card Contact Centre Representative job openings:

What states have the most Credit Card Contact Centre Representative jobs?

States with the most job openings for Credit Card Contact Centre Representative jobs include:

What are popular job titles related to Credit Card Contact Centre Representative jobs?

For Credit Card Contact Centre Representative jobs, the most frequently searched job titles are:

Infographic showing various Credit Card Contact Centre Representative job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Contact Center Representative

De Pere, WI • On-site

CoVantage Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about CoVantage Credit Unionexternal

$18 - $30.79/hr

Full-time

Retirement, PTO

Re-posted 15 days ago

CoVantage Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

CoVantage is seeking a full-time Contact Center Representative to work onsite at our Antigo, De Pere, Neenah or Wausau branch.  Become a Contact Center Representative and deliver an outstanding experience to our members seeking service by phone call and online channels. In this role, you'll assist with deposit services, consumer loans, virtual services, and more! Join us in a fast-paced and rewarding environment that is dedicated to our members!

CoVantage invests in our team members! The pay for this role is $18.00 - $30.79 per hour. Your starting pay rate will be based on your related experience and qualifications. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties

  • Field phone calls, voicemails, e-mails, and online messages.
  • Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more.
  • Deliver exceptional service while building strong member relationships.
  • Refer members to other credit union products and services when appropriate. 
  • Provide efficient and professional service to members. 
  • Maintain member confidentiality. 

This role follows a rotating schedule, covering Monday through Friday from 7 a.m. to  7p.m., with multiple Saturday shifts each month from 8:30 a.m. to 12 p.m.

Qualifications

  • A high school diploma or equivalent. 
  • Bilingual fluency preferred, but not required.
  • Have experience working in a service or sales related capacity. 
  • Have strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis. 
  • Have ability to be organized, efficient, and accurate in a fast-paced work environment. 
  • Proficient with Microsoft Office and Windows Software programs.

What CoVantage Credit Union employees say

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