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Credit Card Associate Jobs in Minnesota (NOW HIRING)

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

Process customer credit card payments and reconcile credit card statements accurately. * Maintain ... High school diploma or equivalent required; associate degree preferred. * 25 years of experience in ...

Schwickert's

Accounting Specialist

Mankato, MN · On-site

$23 - $26/hr

The Accounting Specialist also administrates corporate credit card programs including managing ... Associate's Degree or equivalent from two-year college or technical school preferably in Accounting ...

Schwickert's

Accounting Specialist

Mankato, MN · On-site

$23 - $26/hr

The Accounting Specialist also administrates corporate credit card programs including managing ... Associate's Degree or equivalent from two-year college or technical school preferably in Accounting ...

Ross Stores, Inc

Retail Associate

Albert Lea, MN · On-site

$14 - $16.25/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Blaine, MN · On-site

$16 - $18.25/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Albert Lea, MN · On-site

$14 - $16.25/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Blaine, MN · On-site

$15.75 - $18/hr

Safeguards confidential information, cash and credit card information, and merchandise. * Follows ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Sally Beauty

Sales Associate - CosmoProf Store #

Duluth, MN · On-site

$15 - $17.25/hr

Promote our credit card and explain the benefits for the stylist. * Maintain a professional store ... Our associates and customers are creative and passionate about beauty. * Flexible work schedules.

Sally Beauty

Sales Associate - CosmoProf Store #

Bemidji, MN · On-site

$14.75 - $16.75/hr

Promote our credit card and explain the benefits for the stylist. * Maintain a professional store ... Our associates and customers are creative and passionate about beauty. * Flexible work schedules.

Sally Beauty

Sales Associate - CosmoProf Store #

New Hope, MN · On-site

$15.50 - $18/hr

Promote our credit card and explain the benefits for the stylist. * Maintain a professional store ... Our associates and customers are creative and passionate about beauty. * Flexible work schedules.

Sally Beauty

Sales Associate - CosmoProf Store #

Maplewood, MN · On-site

$15.25 - $17.75/hr

Promote our credit card and explain the benefits for the stylist. * Maintain a professional store ... Our associates and customers are creative and passionate about beauty. * Flexible work schedules.

Sally Beauty

Sales Associate - CosmoProf Store #

Woodbury, MN · On-site

$15.50 - $18/hr

Promote our credit card and explain the benefits for the stylist. * Maintain a professional store ... Our associates and customers are creative and passionate about beauty. * Flexible work schedules.

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All JobsCredit Card Associate JobsCredit Card Associate Jobs in Minnesota

Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the most commonly searched types of Credit Card jobs in Minnesota?

The most popular types of Credit Card jobs in Minnesota are:

What cities in Minnesota are hiring for Credit Card Associate jobs?

Cities in Minnesota with the most Credit Card Associate job openings:

Credit Card Associate jobs near you

Customer Service Representative

Winona, MN • On-site

DCM Tech Inc
Machinery Manufacturing • 11 - 50 employees
Learn more about DCM Tech Incexternal

$22 - $25/hr

Full-time

Posted 26 days ago

Job description

JOB SUMMARY:

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures accurate order processing, timely communication, and effective coordination across departments to support DCM's Direct-to-Customer model.

In a small manufacturing environment, the CSR plays a critical role in supporting sales, service, and shipping functions while maintaining professionalism, responsiveness, and attention to detail.

ESSENTIAL FUNCTIONS:
  • Manage incoming customer phone calls and emails, responding to inquiries related to parts, service, shipments, and general product information.
  • Prepare and process customer quotes for parts and future orders in coordination with Sales or Technical Specialists.
  • Enter and process sales orders, generate packing slips, and issue invoices within the ERP system (Navision).
  • Coordinate shipment logistics for machines and parts, including scheduling freight and preparing required documentation.
  • Prepare international shipping paperwork and ensure compliance with documentation requirements.
  • Process customer credit card payments and reconcile credit card statements accurately.
  • Maintain accurate records of customer interactions, transactions, and account activity.
  • Resolve customer complaints or order discrepancies by coordinating internally with Production, Purchasing, or Technical teams.
  • Follow established communication procedures and ensure consistent, professional representation of DCM.
  • Support backup coverage for other office functions as needed.
ADDITIONAL RESPONSIBILITIES:
  • Assist with service coordination documentation and tracking as required.
  • Support continuous improvement efforts related to order processing and customer communication.
  • Perform other duties consistent with operational needs as assigned.
JOB QUALIFICATIONS:
  • High school diploma or equivalent required; associate degree preferred.
  • 25 years of experience in customer service within a manufacturing, industrial, or B2B environment preferred.
  • Experience working in ERP systems (Microsoft Dynamics Business Central preferred).
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office applications.
Work Environment and Physical Requirements:
  • Primarily office-based environment with occasional exposure to shop-floor conditions.
  • Prolonged periods of sitting and computer work.
  • Occasional lifting up to 25 pounds.