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Credit Card Associate Jobs in Minnesota (NOW HIRING)

Sonepar Group

Credit Support Specialist

Minneapolis, MN · On-site

$20.50 - $27/hr

Process daily and monthly credit card payments using stored credit card information in Eclipse and ... associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement ...

Sonepar

Credit Support Specialist

Minneapolis, MN · On-site

$20.50 - $27/hr

... associates around the globe. Being "Powered by Difference" means we respect and value diverse ... Process daily and monthly credit card payments using stored credit card information in Eclipse and ...

Sonepar

Credit Support Specialist

Minneapolis, MN · On-site

$20.50 - $27/hr

... associates around the globe. Being "Powered by Difference" means we respect and value diverse ... Process daily and monthly credit card payments using stored credit card information in Eclipse and ...

Sonepar

Credit Support Specialist

Minneapolis, MN · On-site

$20.50 - $27/hr

... associates around the globe. Being "Powered by Difference" means we respect and value diverse ... Process daily and monthly credit card payments using stored credit card information in Eclipse and ...

Tailor Made Nutrition Inc

Sales Associate

Woodbury, MN · On-site

$17 - $20/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Tailor Made Nutrition Inc

Sales Associate

Woodbury, MN · On-site

$17 - $20/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Tailor Made Nutrition Inc

Sales Associate

Woodbury, MN · On-site

$17 - $20/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Von Maur

LOSS PREVENTION ASSOCIATE

Roseville, MN · On-site

$21 - $24/hr

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Solhem Llc

Accounting Associate

Minneapolis, MN · On-site

$60K - $65K/yr

The Accounting Associate is responsible for supporting the financial operations of the company by ... Reconcile credit card statements monthly, including receipt collection and coding. * Generate ...

New

DCM Tech, Inc.

Customer Service Representative

Winona, MN · On-site

$15.50 - $21/hr

Process customer credit card payments and reconcile credit card statements accurately. * Maintain ... High school diploma or equivalent required; associate degree preferred. * 2-5 years of experience ...

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Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the most commonly searched types of Credit Card jobs in Minnesota?

The most popular types of Credit Card jobs in Minnesota are:

What cities in Minnesota are hiring for Credit Card Associate jobs?

Cities in Minnesota with the most Credit Card Associate job openings:

Credit Card Associate jobs near you

Credit Support Specialist

Minneapolis, MN • On-site

Sonepar Group
See more jobs at Sonepar Groupexternal

$20.50 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Credit Support Specialist

Location: Minneapolis, MN (in office) Job type: Full time Schedule: Standard Daytime hours, Monday-Friday Base Salary: $20.50/hr - $27.00/hr *Compensation for this position includes hourly pay, short-term incentive bonus, and full benefits package offerings. The exact amount of base wage may vary based on experience and skills brought to the role.

The primary role of the Credit Support Specialist is to provide support for the Credit Department, handling customer lien waivers, daily and monthly credit card payments, daily deposits, researching account information, processing forms and paperwork and other tasks assigned by the Credit Manager. You will… Respond to incoming customer calls and e-mails, in personal and department mailboxes, including working under the direction of the credit analysts and credit manager to fulfill customer requests as assigned. Research and prepare all requested lien waivers, including follow-up, and file waivers in customer main files with supporting documentation. Process daily and monthly credit card payments using stored credit card information in Eclipse and Billtrust system payments. Forward backup documentation for payments to Shared Services for application and send receipts to customers. Prepare and process daily cashbox deposit for department as needed. Review and scan Tax Exemption Certificates into Eclipse. Contact Customers for updated certificates when needed. Assist the Credit Department with customer refund request, completion of vendor forms and requests, research disputed AR items, scanning documents, updating customer contact/email information and other duties as assigned.

Requirements: High School Diploma/GED required. Two years of advanced education or a degree in accounting or general business are preferred. 2+ years of office experience. Accounting experience preferred. Lien waiver experience preferred Must be authorized to work in the United States without VISA sponsorship now or in the future

What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Tuition Reimbursement Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

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