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Credit Card Associate Jobs in Michigan (NOW HIRING)

Slingshot LLC

Campus Store Associate

Midland, MI

$13.75/hr

The function of the Campus Store Associate is to serve customers in every aspect, maintain store ... cash and credit card payments, telephone calls (including voicemails and returning calls), and ...

Kirkish Furniture

Retail Sales Associate

Houghton, MI · On-site

$12.75 - $14.75/hr

As a Retail Sales Associate, you will assist customers with their shopping needs and ensure an ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Von Maur

LOSS PREVENTION ASSOCIATE

Ann Arbor, MI · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Von Maur

LOSS PREVENTION ASSOCIATE

Kentwood, MI · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

Von Maur

LOSS PREVENTION ASSOCIATE

Livonia, MI · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Conduct investigations including credit card and check fraud * Achieve individual case goals * Be ...

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Credit Card Associate information

What does a Credit Card Associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the typical challenges faced by a Credit Card Associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the key skills and qualifications needed to thrive as a Credit Card Associate, and why are they important?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.
What are the most commonly searched types of Credit Card jobs in Michigan? The most popular types of Credit Card jobs in Michigan are:
What are popular job titles related to Credit Card Associate jobs in Michigan? For Credit Card Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Credit Card Associate jobs in Michigan look for? The top searched job categories for Credit Card Associate jobs in Michigan are:
What cities in Michigan are hiring for Credit Card Associate jobs? Cities in Michigan with the most Credit Card Associate job openings:
Credit Card Associate jobs near you
Infographic showing various Credit Card Associate job openings in Michigan as of July 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 91% In-person, and 9% Hybrid job distribution.

Accounting Assistant

Law Offices Of David L Carrier P C

Grand Rapids, MI • On-site

$21/hr

Part-time

Posted 7 days ago

Job description

The part time schedule for this position is three-days per week in the office.

Duties & Responsibilities:

  • Processes accounts receivable invoices per procedure for delivery to clients
  • Reviews and helps resolve invoice issues
  • Drives collection efforts by utilizing statements of account, reminder letters and other tools
  • Reconciles monthly credit card account and/or corrects billing errors related to credit card payments; Provides feedback to those processes in order to prevent similar errors in the future
  • Processes adjustments of related credits and invoices on accounts or as requested
  • Creates monthly installment invoices based on client contracts.
  • Reviews aging and follows up with past due balances.
  • Maintains detailed notes of collection activity and customer responses.
  • Records and processes all mortgage files
  • Provides superior customer service while responding to client inquiries
  • Orders, receives, and stocks all firm supplies
  • Assists with month-end and year-end closing process or other reporting as needed

Education / Qualifications required:

  • Two years of experience in a finance or accounting position
  • Proficient in all Microsoft office programs
  • Excellent verbal and written communication skills
  • Experience with QuickBooks is a plus
  • Associate’s degree in Accounting or Finance or equivalent experience