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Credit Card Associate Jobs in California (NOW HIRING)

Heilind Electronics

Credit Administrator

Calabasas, CA · On-site

Associate or bachelor's degree in accounting, Finance, or related field preferred. 2--4 years of ... S. citizen, lawful permanent resident (Green Card holder), or an individual granted asylum or ...

Heilind Electronics

Credit Administrator

Calabasas, CA · On-site

Associate or bachelor's degree in accounting, Finance, or related field preferred. 2--4 years of ... S. citizen, lawful permanent resident (Green Card holder), or an individual granted asylum or ...

Ross Stores

Lead, Travel Operations

Dublin, CA · On-site

$70K - $101K/yr

Ensure maintenance of associate hierarchy files for booking tool and reporting. Reporting o Prepare ... Corporate credit card delinquencies and audits. o Prepare ad-hoc reports as needed/requested.

Woodland Furniture

Sales Associate

Bakersfield, CA · On-site

$35K - $50K/yr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent ... Collect payments by cash and credit card * Issue receipts and refunds to customers * Take added ...

Slingshot LLC

Campus Store Associate

Santa Monica, CA · On-site

$18.47/hr

General : The function of the Campus Store Associate is to serve customers in every aspect ... cash and credit card payments, telephone calls (including voicemails and returning calls), and ...

Riverside Harley-Davidson

Parts Associate

Riverside, CA · On-site

$16.75 - $22.50/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Use appropriate verification procedures for credit card purchases. * Keep sales floor neat, clean ...

Riverside Harley-Davidson

Parts Associate

Riverside, CA

$17 - $20/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Use appropriate verification procedures for credit card purchases. * Keep sales floor neat, clean ...

Riverside Harley Davidson

Parts Associate

Riverside, CA · On-site

$17 - $20/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Use appropriate verification procedures for credit card purchases. * Keep sales floor neat, clean ...

KidsUnited Livermore

Sales Associate

Livermore, CA · On-site

$20 - $22/hr

We are looking for a Sales Associate to join our energetic team! The ideal candidate is self ... Responsible for processing accurate cash and credit card transactions * Selling and working ...

KidsUnited Livermore

Sales Associate

Livermore, CA · On-site

$20 - $22/hr

We are looking for a Sales Associate to join our energetic team! The ideal candidate is self ... Responsible for processing accurate cash and credit card transactions * Selling and working ...

Ross Stores

Lead, Travel Operations

Dublin, CA · On-site

$70K - $101K/yr

... associates across the organization. This role will focus on the operational and administrative ... A key component of this role is data analytics, including reviewing travel and credit card data to ...

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Credit Card Associate information

What does a credit card associate do?

A Credit Card Associate typically helps customers with credit card applications, account management, and resolving issues related to credit card usage. They may work in customer service, assisting with inquiries about card benefits, payments, and disputes. Additionally, they often educate customers on responsible credit usage and may support fraud prevention efforts. Their goal is to ensure a positive customer experience while maintaining compliance with financial regulations.

What are the key skills and qualifications needed to thrive as a credit card associate?

To thrive as a Credit Card Associate, you need strong customer service skills, attention to detail, and a solid understanding of financial products, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, payment processing platforms, and basic office software is important, and some roles may require knowledge of regulatory compliance. Excellent communication, problem-solving abilities, and patience help you excel when handling inquiries or resolving disputes. These skills ensure efficient service, customer satisfaction, and regulatory adherence in a competitive financial environment.

What are the typical challenges faced by a credit card associate in balancing customer satisfaction with company policies?

Credit Card Associates often encounter situations where they must enforce company policies, such as credit limits and fraud prevention measures, while still providing a positive customer experience. Navigating these scenarios requires strong communication skills to explain decisions clearly and empathy to address customer concerns. Associates must stay up-to-date on policy changes and use discretion when escalating issues to supervisors. Successfully balancing these responsibilities helps build trust with both customers and the company, and can open doors to advancement within the financial services sector.

What is the difference between Credit Card Associate vs Customer Service Representative?

AspectCredit Card AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance experienceHigh school diploma; customer service experience beneficial
Work EnvironmentBank branches, financial institutions, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for customer interaction and financial knowledgeBroader customer support roles, less finance-specific

The main difference between a Credit Card Associate and a Customer Service Representative lies in their focus. Credit Card Associates primarily handle credit card accounts, offer financial advice, and process transactions within banking or credit companies. Customer Service Representatives provide general support across various industries, addressing customer inquiries and resolving issues. While both roles involve customer interaction, Credit Card Associates require more finance-specific knowledge and experience related to credit products.

What are the most commonly searched types of Credit Card jobs in California?

The most popular types of Credit Card jobs in California are:

What cities in California are hiring for Credit Card Associate jobs?

Cities in California with the most Credit Card Associate job openings:

Credit Card Associate jobs near you

Credit Administrator

Heilind Electronics

Calabasas, CA • On-site

Other

Posted 5 days ago

Heilind Electronics rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 421 rated retail wholesalers

Job description

Credit Administrator

The Credit Department manages one of the company's major assets -- Accounts Receivable. The Credit Administrator provides direct support to the Credit Department by processing credit reports, bank and trade references, and administrative tasks. Duties also include telephone calls, data entry, scanning, faxing and records retention.

Essential Duties And Responsibilities

Other duties as assigned.

Reporting relationships: Reports to Regional Credit Manager

Daily functions:

  • Process credit reports, bank & trades with same-day URGENCY if order is pending.
  • Process requests for new accounts by ordering credit reports, bank & trades; same day.
  • Use of Workflow system to track progress of approvals.
  • Maintain all records in our document storage system
  • Professional communication with customers or coworkers as to additional info needed.
  • Escalate to Credit Analyst if help gathering information is needed or credit review is coming up too small or nothing is available.
  • Set up and maintenance of accounts in ERP system including address changes and reactivations.
  • Adding contact information if provided, such as A/P, Buyer, etc.
  • Adding/changing ship to accounts and divisional records.
  • Communicate credit results to both Sales and Analyst once review is approved.
  • Maintenance of address information, such as mail returned by post office.
  • Must respond the same day to incoming requests for trade references.
  • Entering and update of tax resale information, store certificates in document storage system.
  • Process incoming and outgoing mail.
  • Maintain fax machine and printer including paper, toner, and incoming documents.
  • Follow up on fax errors by dialing # to confirm and seeking out new info until able to send.

Periodic functions:

  • Complete sales tax "U" report by assigned completion dates.
  • Cleaning out credit files to purge items older than 6 months (keep any credit app or resale info you find).
  • Projects as needed -- assigned by Regional, Corporate or National Credit Managers.

Education/Experience:

Associate or bachelor's degree in accounting, Finance, or related field preferred.

2--4 years of credit, accounts receivable, or related accounting experience.

Skills And Requirements:

Technical skills:

  • Work experience: Previous office experience preferred.
  • General education or equivalent: High school diploma or equivalent
  • Must be able to write effectively.
  • Previous experience with Word, Excel and Outlook preferred. Attention to detail is very important.
  • Good oral and written communication skills
  • Ability to work in a fast-paced environment
  • Cooperation with internal and external customers a must
  • Ability to prioritize
  • Multi-tasking is a must

Other Requirements:

  • Must be a U.S. Person as defined by the International Traffic in Arms Regulations (ITAR) -- meaning a U.S. citizen, lawful permanent resident (Green Card holder), or an individual granted asylum or refugee status in the United States.

Physical Requirements:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Working Conditions:

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

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