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Credit And Collections Associate Jobs in Reading, PA

Cnh Inc

Customer Contact Specialist

New Holland, PA · On-site

$55K - $85K/yr

Experience in Customer Service and/or Collections * Proficiency with Microsoft Office 365 ... Associates or Bachelor's degree in field such as finance, management or business administration

U.S. Navy

RETAIL SERVICES SPECIALIST

Reading, PA · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

All JobsCredit And Collections Associate JobsCredit And Collections Associate Jobs in Reading, PA

Credit And Collections Associate information

See Reading, PA salary details

$18

$22

$25

How much do credit and collections associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for credit and collections associate in Reading, PA is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $23.32 per hour, depending on experience, location, and employer.

What is a credit and collections associate?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What are the key skills and qualifications needed to thrive as a credit and collections associate?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

How does a credit and collections associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

What are popular job titles related to Credit And Collections Associate jobs in Reading, PA?

For Credit And Collections Associate jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Associate jobs in Reading, PA look for?

The top searched job categories for Credit And Collections Associate jobs in Reading, PA are:

Credit And Collections Associate jobs near you
Infographic showing various Credit And Collections Associate job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,744 per year, or $22.5 per hour.

Senior Coordinator, Accounts Receivable Services

WSP

Ephrata, PA

$24.76 - $32.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description

This Opportunity

WSP is currently initiating a search for a Senior Coordinator, Accounts Receivable Services for our Ephrata, PA office.  


Be involved in projects with our Corporate Finance - Accounts Receivable Team and be a part of a growing organization that meets our client's objectives and solves their challenges.

At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Your Impact

  • Maintain Customer Relationships and Credit/Collections processes, while concurrently meeting the needs of the Business, to maintain positive DSO and Collection Goals consistently.

  • Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.

  • Investigate and resolve customer queries, including providing copies of requested invoices.

  • Effectively collaborate with Project Accountants and Project Managers to resolve issues and successfully enable Client payment.

  • Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to

  • WSP's Code of Conduct and related policies and procedures.

  • Perform additional responsibilities as required by business needs.

  • Talent is the essence of meeting our client's objectives, goals and challenges.  If this sounds like a fit for you, we'd love to have that first discussion of you joining our team.

Who You Are

Required Qualifications

  • High School diploma.

  • Strong attention to detail - ability to work independently and make sound decisions in a high energy, fast paced environment.

  • Working knowledge of MS Office, Excel, Word, and Basic Spreadsheet.  

  • Minimum 3 - 5 years experience in Accounts Receivable and Collection with exceptional customer service skills. 

  • Strong communications skills - result driven in alignment with the WSP Culture.

  • Positive team player - ability to collaborate well with Colleagues.

  • Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

  • Associates or Bachelors degree.

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. 

Compensation:

Expected Salary (all locations): $24.76/hr - $32.17/hr
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

#LI-MQ1
 

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 

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