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Creative Virtual Assistant Jobs in Illinois (NOW HIRING)

United Airlines, Inc.

Sr Conversation Designer

Chicago, IL · On-site

$105K - $112K/yr

By blending psychology, creative writing, and system logic, they will translate complex business ... virtual assistant workflows * Ability to write clear, concise, and empathetic dialogue. Mastery of ...

New

Geode Health

Practice Assistant

Park Ridge, IL · On-site

Creative and strategic thinker * A lifelong learner who believes in giving and receiving feedback ... In-person and virtual patient visits * Comprehensive admin support (front office, accounting ...

Geode Health

Practice Assistant

Park Ridge, IL · On-site

Creative and strategic thinker * A lifelong learner who believes in giving and receiving feedback ... In-person and virtual patient visits * Comprehensive admin support (front office, accounting ...

Geode Health

Practice Assistant

Park Ridge, IL · On-site

Creative and strategic thinker * A lifelong learner who believes in giving and receiving feedback ... In-person and virtual patient visits * Comprehensive admin support (front office, accounting ...

Geode Health

Practice Assistant

Libertyville, IL · On-site

Creative and strategic thinker * A lifelong learner who believes in giving and receiving feedback ... In-person and virtual patient visits * Comprehensive admin support (front office, accounting ...

Clayco

Senior VDC Engineer

Chicago, IL · On-site

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

Kehoe Designs Inc

Technical Producer

Chicago, IL · On-site

Track and enter time, complete HR and payroll tasks, and assist other departments as needed ... the creative or event technology industry. * 1-2 years of virtual event or media production ...

Clayco

Senior VDC Engineer

Chicago, IL

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

Clayco

Senior VDC Engineer

Chicago, IL

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

Clayco

Senior VDC Engineer

Chicago, IL

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

Clayco

Senior VDC Engineer

Chicago, IL · On-site

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

Clayco

Senior VDC Engineer

Chicago, IL · On-site +1

$85K - $95K/yr

... creative builder in America. As part of VDC team you will be involved in a range of activities ... Perform and document clash detection on virtual building model as well as assist in conflict ...

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Creative Virtual Assistant information

See Illinois salary details

$11

$23

$32

How much do creative virtual assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for creative virtual assistant in Illinois is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.54 per hour, depending on experience, location, and employer.

How does a creative virtual assistant typically collaborate with clients and team members remotely?

As a Creative Virtual Assistant, you’ll often work with clients and team members across different time zones and platforms. Collaboration usually happens through tools like Slack, Trello, Asana, or email, where you’ll coordinate on projects such as social media content, graphic design, or blog scheduling. Clear communication and prompt updates are key, as you may need to manage feedback loops and revisions online. You’ll also need to be proactive in suggesting creative solutions and staying aligned with the client’s brand vision, making digital collaboration skills essential for success.

What skills and qualifications are needed to thrive as a creative virtual assistant?

To thrive as a Creative Virtual Assistant, you need strong organizational abilities, creative problem-solving skills, and proficiency in administrative tasks, often supported by a background in communications or marketing. Familiarity with tools like Canva, Adobe Creative Suite, project management platforms, and social media scheduling systems is highly beneficial. Excellent time management, adaptability, and strong written and verbal communication are standout soft skills for this role. These skills ensure efficient support, high-quality creative output, and seamless collaboration with clients in a remote environment.

What is the difference between Creative Virtual Assistant vs Administrative Virtual Assistant?

AspectCreative Virtual AssistantAdministrative Virtual Assistant
Primary FocusCreative tasks like content creation, graphic design, social media managementAdministrative tasks like scheduling, email management, data entry
Skills & CertificationsDesign tools, content writing, marketing skillsOrganizational skills, MS Office, communication skills
Work EnvironmentRemote, project-based, creative agencies or businessesRemote, corporate or small business settings

The main difference between a Creative Virtual Assistant and an Administrative Virtual Assistant lies in their focus and skill set. Creative Virtual Assistants handle tasks related to content creation and design, while Administrative Virtual Assistants focus on organizational and clerical duties. Both roles are remote and support businesses across various industries, but their core responsibilities and required skills differ significantly.

What is a creative virtual assistant?

A Creative Virtual Assistant is a remote professional who provides creative support services such as graphic design, content creation, social media management, and branding assistance to businesses or entrepreneurs. They combine administrative skills with creative expertise to help clients execute visually appealing and engaging projects. Creative Virtual Assistants work from their own location, communicating with clients via email, chat, or video calls, and use various digital tools to deliver high-quality creative work. Their flexibility and specialized skills make them valuable assets for businesses looking to enhance their online presence and marketing efforts.
What are popular job titles related to Creative Virtual Assistant jobs in Illinois? For Creative Virtual Assistant jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Creative Virtual Assistant jobs in Illinois look for? The top searched job categories for Creative Virtual Assistant jobs in Illinois are:
What cities in Illinois are hiring for Creative Virtual Assistant jobs? Cities in Illinois with the most Creative Virtual Assistant job openings:
Creative Virtual Assistant jobs near you
Infographic showing various Creative Virtual Assistant job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,177 per year, or $23.6 per hour.

Sr Conversation Designer

United Airlines, Inc.

Chicago, IL • On-site

$105K - $112K/yr

Full-time

Posted 3 days ago

New

United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 340 frontline employees who took The Breakroom Quiz

8th of 26 rated airlines

Job description

Description
Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.
Job Overview and Responsibilities
The Conversation Designer owns the user experience (UX) architecture, persona, and linguistic logic for all customer-facing automated channels arcorss voice, digital chat, and messaging. They will design intuitive, empathic, and highly structured multi-turn dialogue flows that guide customers seamlessly to full resolution without human intervention. By blending psychology, creative writing, and system logic, they will translate complex business policies and transactions into simple, conversational interactions that maximize resolution while managing error states and complex user inputs. They need to be customer-obsessed to create experiences that customers love to use.
  • Architect, diagram, and design conversational interactions, logic trees, fallback behaviors, and state-machine flows for both voice and digital channels
  • Should be low-effort paths for complex customer intents, ensuring automated journeys are structured to achieve full resolution within the channel with high CSAT
  • Craft all user-facing interactions, ensuring automation tone, vocabulary, and personality are consistent with the brand voice
  • Write optimized, natural prompts for voice and chat/messaging channels that are universally understood, concise, and inclusive
  • Partner with Product Managers to continuously audit and optimize the Natural Language Understanding (NLU) model
  • Review real user utterances to design slot-filling parameters, synoyms, entity classifications, and validation prompts that prevent the automation from misunderstanding the customer
  • Design conversational architecture for graceful human hand-offs including when to transition to a live agent, ensuring the customer feels supported and that all accumulated context is packaged cleanly for the receiving live agent to reduce the need for the customer to repeat information they've already shared
  • Conduct rigorous user testing and audit conversations
  • Identify when language ambiguity, robotic/awkward phrasing, or logic dead-ends cause customers to abandon automated paths or request a live representative prematurely
  • Establish and maintain the enterprise Conversational Design Style Guide and design system pattern libraries
  • Stay ahead of emerging design trends (such as generative AI prompting vs deterministic flows) and mentor piers and other junior associates across the organization

Qualifications
What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or related experience
  • Linguistics, computational linguistics, congitive science, human-computer interaction (HCI), technical writing, creative writing, psychology, or related field focusing on language structure and human behavior
  • Demonstrated conversational designs, flow diagrams, prompt copywriting variations, and measurable improvement in automation resolution or user completion rates
  • 2+ years of hands-on experience designing conversational interfaces, automated voice systems, chat applications, or virtual assistant workflows
  • Ability to write clear, concise, and empathetic dialogue. Mastery of fundamental difference between writing for voice(pacing, breathing, phrasing) vs writing for chat (mobile screens, chat UI, buttons, rich media)
  • High proficiency using visualization and design mapping tools to build complex, conditional branching logic, user interruptions and non-linear paths
  • Expert knowledge of how to design 'conversational repair' sequences (progressive re-prompting, slot-recovery, context management) to guide a misunderstood or confused customer back on track
  • Deep understanding of human cognitive limitations during automated service interactions - knowing exactly how much information to give a user in a single turn to prevent frustration or abandonment
  • Familiarity with Generative AI concepts and prompt writing
  • Exposure to AI platforms such as Copilot, ChatGPT, Gemini, Claude, Perplexity, and NotebookLM
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):
  • Master's degree or related experience
  • Advanced specialization in computational linguistics, HCI, or digital interaction design
  • Certificate from conversational design institute or platform-specific conversational build certification
  • 3+ Experience designing both voice/auditory user interfaces and written digital chat/messaging interfaces within a high volume contact center of customer service framework
  • Understanding of how to design system prompts and dynamic response parameters for LLMs, blending standard deterministic (rule-based) scripts with flexible generative responses while maintaining strict guardrails
  • Familiarity with designing experiences where a customer may be using voice and text simultaneously (e.g, viewing/interacting with a mobile screen while interacting with a smart voice assistant)
  • Understanding of regional idioms, syntax variations, and slang patterns to ensure conversational models remain highly inclusive and accurate across divers customer demographics
  • Hands-on experience using AI tools in projects, internships, or work environment.
  • Knowledge of automation platforms such as Power Automate, Copilot Studio, Zapier, or n8n

What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media

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