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Creative Problem Solving Jobs in Cincinnati, OH (NOW HIRING)

Huseman Group

Conceptual Estimator

Cincinnati, OH · On-site

You'll work closely with Construction Managers, clients, designers, and trade partners-combining industry knowledge, historical data, and creative problem-solving to deliver reliable estimates that ...

HGC

Conceptual Estimator

Cincinnati, OH · On-site

You'll work closely with Construction Managers, clients, designers, and trade partners--combining industry knowledge, historical data, and creative problem-solving to deliver reliable estimates that ...

Metro

Service Planner I

Cincinnati, OH

Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving. * Professional Integrity - Exhibits and values commitment, leadership ...

Drees Homes

Graphic Designer

Fort Mitchell, KY · On-site

A collaborative mindset, creative problem-solving skills, and a keen eye for detail * Ability to prioritize, adapt, and thrive in a fast-paced environment Why Drees * A collaborative, creative team ...

Drees Homes

Graphic Designer

Fort Mitchell, KY

A collaborative mindset, creative problem-solving skills, and a keen eye for detail * Ability to prioritize, adapt, and thrive in a fast-paced environment Why Drees * A collaborative, creative team ...

Seasons Best Landscaping

Landscape Team Lead

Maineville, OH · On-site

$16.75 - $21.25/hr

Creative problem-solving skills and the ability to innovate * Team-oriented with the ability to develop positive professional relationships * Willingness to work overtime and weekends as required

Cryptic Vector

Offensive Cyber Engineer

Cincinnati, OH · On-site

This is work that demands deep technical fluency, creative problem-solving, and the ability to build solutions that hold up when everything is on the line. If you're motivated by conquering tough ...

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All JobsCreative Problem Solving JobsCreative Problem Solving Jobs in Cincinnati, OH

Creative Problem Solving information

See Cincinnati, OH salary details

$45.1K

$100.4K

$151.6K

How much do creative problem solving jobs pay per year?

As of Aug 6, 2026, the average yearly pay for creative problem solving in Cincinnati, OH is $100,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $140,600.00 per year, depending on experience, location, and employer.

What are some typical challenges faced in a creative problem solving role?

Professionals in Creative Problem Solving roles frequently encounter challenges such as addressing ambiguous client needs, overcoming resistance to change, and balancing creative ideas with practical constraints. You may be tasked with facilitating brainstorming sessions, leading cross-functional teams, or mediating differing perspectives to arrive at innovative solutions. Adapting quickly to shifting priorities and ensuring stakeholder buy-in are also common aspects of the job. Successfully navigating these challenges not only strengthens your problem-solving skills but also positions you for growth into leadership or specialized innovation-focused roles.

What is a creative problem solving?

A Creative Problem Solving job involves using innovative thinking and strategic approaches to tackle complex challenges in various industries. Professionals in this role analyze problems, generate unique solutions, and implement effective strategies to drive success. They often work in design, business strategy, consulting, or technology fields. Strong analytical skills, adaptability, and creativity are essential in this role.

What are the key skills and qualifications needed to thrive in creative problem solving, and why are they important?

To excel in a Creative Problem Solving role, you need strong analytical thinking, ideation techniques, and the ability to apply solutions across diverse challenges, generally backed by a relevant degree or substantive experience in design thinking or innovation frameworks. Familiarity with tools like mind mapping software, collaborative platforms such as Miro or Trello, and certifications in methodologies like Six Sigma or Design Thinking are often valuable. Outstanding communication, adaptability, and teamwork skills set top candidates apart in both solo and collaborative projects. These abilities empower professionals to generate effective, out-of-the-box solutions that drive tangible improvements within organizations.

What jobs involve creative problem solving?

Jobs that involve creative problem solving include roles such as product designers, marketing strategists, software developers, engineers, and management consultants. These positions require innovative thinking, adaptability, and often the use of tools like brainstorming, design thinking, or data analysis to develop effective solutions. Strong communication and critical thinking skills are also essential in these roles.
What are popular job titles related to Creative Problem Solving jobs in Cincinnati, OH? For Creative Problem Solving jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Creative Problem Solving jobs in Cincinnati, OH look for? The top searched job categories for Creative Problem Solving jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Creative Problem Solving jobs? Cities near Cincinnati, OH with the most Creative Problem Solving job openings:
Creative Problem Solving jobs near you
Infographic showing various Creative Problem Solving job openings in Cincinnati, OH as of August 2026, with employment types broken down into 59% Full Time, 33% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,354 per year, or $48.2 per hour.

Digital Customer Care Advocate - Full Time Hybrid, Mid/Late shifts Available - Mason OH

Macy's

Mason, OH • On-site

$17.25 - $25.39/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 857 frontline employees who took The Breakroom Quiz

9th of 21 rated department stores

Job description


Be Part of an Amazing Story.
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Macy's Digital Customer Care Advocate, you are a trusted advisor for our most valued loyalty customers. Through phone, chat, and email, you will interact with customers delivering Genuine Hospitality through warm, distinctive, and highly personalized experiences.
You will manage each customer interaction from start to finish, resolving complex inquiries related to orders, loyalty benefits, and Macy's services. You will also maximize each interaction by providing expert product advice, making thoughtful recommendations, and helping deliver a memorable experience that strengthens lifelong connections with Macy's top customers. This is a hybrid role with regular in-office requirements.
Why This Role Matters
This role builds lasting loyalty with Macy's most valued customers by combining personalized service, expert problem-solving, and thoughtful product guidance. Every interaction is an opportunity to strengthen trust, resolve complex needs, and create a memorable experience that reflects Macy's commitment to Genuine Hospitality.
How Our Colleagues Spend Their Day...
  • Creating genuine connections to build strong relationships with customers by delivering warm, personalized interactions that make them feel valued and welcomed. Foster trust through intentional, thoughtful engagement that strengthens long-term connections.
  • Address mistakes with authenticity and empathy, acknowledging customer concerns and demonstrating a commitment to resolving issues. Take the time to understand each customer's needs and ensure their experience is valued.
  • Throughout the day they take ownership by proactively managing each customer interaction, providing clear communication and effective solutions. Ensure customer questions and concerns are resolved promptly, giving full attention to their needs throughout the process.
  • Reassure the Customer by following through on commitments and keep customers informed at every step. Restore confidence when challenges arise and deliver solutions that demonstrate reliability, clarity, and care.
  • Be Reasonable using sound judgment and empathy to make fair, balanced decisions. Anticipate customer needs, provide appropriate solutions, and empower yourself to create positive outcomes that enhance the overall experience.

What To Expect
Expect a fast-paced, multi-channel environment where you will support customers across phone, chat, email, and inbound and outbound calls while balancing service excellence and sales results. This role requires flexibility, dependable attendance, and availability including days, evenings, weekends, and holidays as business needs evolve.
How You'll Make an Impact
  • Deliver hospitality and personalized service to Macy's most loyal customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty.
  • Resolve complex inquiries-including orders, loyalty benefits, credits, accommodations, and urgent escalations-with confidence, empathy, and attention to detail.
  • Guide customers through product discovery, make tailored recommendations, and suggest additional products to maximize satisfaction and sales.
  • Share product knowledge, current fashion trends, and Macy's promotions to provide credible, luxury-caliber advice in an engaging, approachable manner.
  • Leverage analytical insights, creative problem-solving, and technical tools to meet or exceed sales goals and service KPIs.
  • Take ownership of customer concerns, follow through on commitments, and drive issues to resolution with clear communication and accountability.
  • Assess customer needs carefully, identify the root of the concern, and determine the most effective and appropriate resolution.
  • Manage escalated situations with urgency, empathy, and professionalism while helping restore confidence in the brand.
  • Maintain dependable attendance, punctuality, and flexibility to support all service channels as business needs evolve.

Skills That Matter
Must Have
  • Strong written and verbal communication skills with the ability to interact effectively with customers, colleagues, and supervisors.
  • Ability to manage multiple inquiries in a fast-paced, multi-channel environment while delivering accurate, high-quality resolutions.
  • High-touch customer service and sales experience with a customer-focused, problem-solving mindset.
  • Technical proficiency with multiple applications, dual monitors, and Microsoft Office Suite tools.
  • Strong decision-making, research, analytical, and detail-oriented skills.
  • Availability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice to Have
  • Passion for fashion, trends, and Macy's services, with the ability to build authentic customer connections.
  • Experience delivering strong customer service while identifying and driving sales opportunities.
  • Knowledge of consumer protection guidelines, loyalty programs, and policies that support exceptional resolutions.
  • At least 6 months of customer service and sales experience preferred.

Physical Activities You Will Perform:
  • This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
  • Frequently lift/move up to 10lbs.
  • Requires close vision, color vision, and ability to adjust focus.

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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