Creative Operations Jobs in New York (NOW HIRING)

ABOUT THE ROLE
Peloton's Content Department produces world-class fitness and lifestyle experiences year-round to deliver a broad range of highly engaging live and on-demand content to our members. Operating as the Content Creative Studio-the creative center of excellence for the Content team-we ideate, develop, and execute high-impact creative concepts across the entire content ecosystem.
We are seeking a visionary, hands-on Senior Director to serve as a creative lead and strategic concept Director for the Content Creative Studio. In this role, your primary mandate is driving member retention, participation, and loyalty through innovative multiformat content. You will lead the end-to-end creation of original show concepts, member-focused promotional story arcs, multi-format content creation, and event treatments. You will guide and mentor a team of conceptual creatives, turning member insights into meaningful engagement initiatives, community-driven series, and instructor talent growth.
Working in close partnership with Creative Operations & Design leadership, you will focus on pushing creative boundaries, crafting rich mood boards and pitch templates, and translating member touchpoints into compelling narrative arcs that keep our global community inspired, connected, and coming back.
YOUR DAILY IMPACT AT PELOTON

• Architect original, repeatable show concepts, series franchises, and interactive content formats designed specifically to deepen member retention, habituation, and community connection
• Conceptualize multi-phase promotional story arcs and campaign narratives that motivate members, build anticipation around content drops, and celebrate community milestones across the entire member journey
• Lead strategic creative direction and thematic storytelling for major member-facing moments that includes packaging, class capture, events, and short form content
• Craft and present rich visual mood boards, aesthetic treatments, and comprehensive pitch decks to effectively articulate ambitious engagement concepts and visual identities to executive leadership, cross-functional partners, and talent
• Partner closely with Talent Management and Instructors to build personalized content vehicles that deepen the authentic emotional connection between instructors and the member base
• Ideate cohesive story arcs and content extensions across in-platform experiences, linear touchpoints, and short-form social, to meet members wherever they are in their daily lives
• Directly manage and mentor a team of conceptual creatives, cultivating an environment of bold, audience-first storytelling, diverse perspectives and continuous innovation
• Partner seamlessly with Creative Operations, Content Strategy, and Marketing to ensure creative treatments align with broader business goals and execute thoughtfully

YOU BRING TO PELOTON

• 12+ years of progressive leadership experience guiding teams to produce high-impact content
• A track record of creating hit show formats, multi-part digital series, and narrative-driven campaigns that demonstrably drive user engagement and loyalty
• Demonstrated ability to craft visual decks, mood boards, style guides, and pitch materials that translate abstract engagement strategies and show concepts into vivid visual vision
• Proven ability to build multi-phase promotional story arcs and community narratives that build emotional resonance, accessibility, and sustained daily/weekly member participation
• Deep understanding of digital platforms, in-app UX/content ecosystems, and social environments to design cohesive, multi-touchpoint member experiences
• Outstanding ability to present creative strategy clearly, inspire senior stakeholders, and build cross-functional alignment across diverse teams
• Proven track record of working with on-camera talent and creators to extract authentic, relatable stories that resonate directly with a global community
• A deep appreciation for fitness, pop culture, entertainment, and technology, with an empathetic approach to understanding audience behavior and builds lasting community

#LI-SV1
#LI-Hybrid
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton's competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Base Salary Range
$245,300-$312,550 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.