Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar). * Ability to thrive in a fast-paced, goal-oriented environment. * Financial services or FinTech experience is a plus.
Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar). * Ability to thrive in a fast-paced, goal-oriented environment. * Financial services or FinTech experience is a plus.
Operations Team Lead - Financial Services
Orlando, FL · On-site +1
Experience with Five9, Creatio, or EV2 systems About AutoPayPlus For more than 20 years, AutoPayPlus has helped over 300,000 members improve their financial lives through innovative payment ...
Operations Team Lead - Financial Services
Orlando, FL · On-site +1
Experience with Five9, Creatio, or EV2 systems About AutoPayPlus For more than 20 years, AutoPayPlus has helped over 300,000 members improve their financial lives through innovative payment ...
Creatio information
See Florida salary details
$7.09 - $10.91
16% of jobs
$12.09 is the 25th percentile. Wages below this are outliers.
$10.91 - $14.74
29% of jobs
The median wage is $15.70 / hr.
$14.74 - $18.57
19% of jobs
$21.97 is the 75th percentile. Wages above this are outliers.
$18.57 - $22.40
12% of jobs
$22.40 - $26.23
8% of jobs
$26.23 - $30.06
5% of jobs
$30.06 - $33.89
4% of jobs
$33.89 - $37.72
2% of jobs
$37.72 - $41.55
2% of jobs
$41.55 - $45.38
1% of jobs
$45.38 - $49.21
1% of jobs
$7
$20
$49
How much do creatio jobs pay per hour?
What industries use Creatio?
What are common challenges faced by Creatio platform developers, and how can they be addressed?
What is the difference between Creatio vs Business Analyst?
| Aspect | Creatio | Business Analyst |
|---|---|---|
| Required credentials | CRM/CRM platform certifications, project management knowledge | Business analysis certifications (CBAP, CCBA), BA training |
| Work environment | Software implementation, CRM projects, client-facing roles | Business process analysis, requirements gathering, stakeholder communication |
| Employer and industry usage | Tech companies, CRM vendors, consulting firms | Financial, healthcare, IT, and various industries |
| Common search and comparison intent | Understanding CRM platform roles and skills | Understanding business process roles and skills |
Creatio and Business Analyst roles often overlap in project environments involving CRM and process improvements. Creatio specialists focus on CRM platform implementation and customization, while Business Analysts analyze business needs and requirements. Both roles require strong communication skills and industry knowledge, but Creatio roles are more technical and platform-specific, whereas Business Analysts have a broader focus on business processes across industries.
Is Creatio a good company to work for?
What are the key skills and qualifications needed to thrive as a Creatio (CRM/Process Automation) Specialist, and why are they important?
What are Creatio professionals?
Is Creatio a unicorn?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Job description
Location: Orlando, FL (On-site)
Employment Type: Full-Time
Are you passionate about helping people while building a rewarding career? AutoPayPlus is looking for a Member Retention Specialist to join our growing team.
In this role, you'll make a meaningful impact by helping members overcome financial challenges, strengthening long-term relationships, and demonstrating the value of staying enrolled in our program. Every conversation is an opportunity to provide solutions, build trust, and help members stay on track toward their financial goals.
If you're a motivated communicator who enjoys solving problems, building relationships, and delivering exceptional member experiences, we'd love to meet you.
What You'll Do- Assist members who are considering canceling their membership by understanding their needs and offering personalized solutions.
- Educate members on the benefits of AutoPayPlus and available retention options.
- Proactively reach out to members with account concerns to help prevent cancellations.
- Re-engage former members who may qualify to return to the program.
- Document all member interactions accurately within our CRM system.
- Collaborate with your team to improve the member experience and retention strategies.
- Meet performance goals related to member retention, quality, and customer satisfaction.
- 2+ years of experience in customer retention, customer service, account management, collections, customer success, or financial services.
- Excellent communication, active listening, and relationship-building skills.
- Strong problem-solving and conflict-resolution abilities.
- Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar).
- Ability to thrive in a fast-paced, goal-oriented environment.
- Financial services or FinTech experience is a plus.
- Bilingual (English/Spanish) is highly preferred.
We believe our employees are our greatest asset. That's why we offer:
- 100% Employer-Paid Medical, Dental amp; Vision Insurance
- Quarterly Bonus Opportunities
- 401(k) with Company Match
- Generous Paid Time Off (PTO) amp; Paid Holidays
- Ongoing Training amp; Career Growth Opportunities
- Employee Recognition Programs
- A collaborative culture focused on teamwork, innovation, and member success
If you're passionate about helping people, enjoy building lasting relationships, and are ready to grow your career with a fast-growing financial technology company, we'd love to meet you.
Apply today and make a difference with AutoPayPlus!
AutoPayPlus is an Equal Opportunity Employer.