Member Retention Specialist
Orlando, FL · On-site
Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar). * Ability to thrive in a fast-paced, goal-oriented environment. * Financial services or FinTech experience is a plus.
Member Retention Specialist
Orlando, FL · On-site
Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar). * Ability to thrive in a fast-paced, goal-oriented environment. * Financial services or FinTech experience is a plus.
Operations Team Lead - Financial Services
Orlando, FL · On-site +1
Experience with Five9, Creatio, or EV2 systems About AutoPayPlus For more than 20 years, AutoPayPlus has helped over 300,000 members improve their financial lives through innovative payment ...
Operations Team Lead - Financial Services
Orlando, FL · On-site +1
Experience with Five9, Creatio, or EV2 systems About AutoPayPlus For more than 20 years, AutoPayPlus has helped over 300,000 members improve their financial lives through innovative payment ...
Creatio information
See Florida salary details
$7.09 - $10.91
16% of jobs
$12.09 is the 25th percentile. Wages below this are outliers.
$10.91 - $14.74
29% of jobs
The median wage is $15.70 / hr.
$14.74 - $18.57
19% of jobs
$21.97 is the 75th percentile. Wages above this are outliers.
$18.57 - $22.40
12% of jobs
$22.40 - $26.23
8% of jobs
$26.23 - $30.06
5% of jobs
$30.06 - $33.89
4% of jobs
$33.89 - $37.72
2% of jobs
$37.72 - $41.55
2% of jobs
$41.55 - $45.38
1% of jobs
$45.38 - $49.21
1% of jobs
$7
$20
$49
How much do creatio jobs pay per hour?
As of Jul 25, 2026, the average hourly pay for creatio in Florida is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.06 and $24.51 per hour, depending on experience, location, and employer.
What industries use Creatio?
Creatio is used across various industries including financial services, manufacturing, healthcare, and professional services. It is popular for its low-code platform that enables organizations to automate processes, manage customer relationships, and improve operational efficiency.
What are common challenges faced by Creatio platform developers, and how can they be addressed?
Creatio platform developers often encounter challenges such as customizing complex business processes, integrating with third-party systems, and adapting to frequent platform updates. To overcome these, staying current with Creatio's documentation and participating in the developer community can be very helpful. Collaborating closely with business analysts and end-users ensures customizations align with actual business needs, while leveraging Creatio’s low-code tools and best practices can streamline development and minimize errors.
What is the difference between Creatio vs Business Analyst?
| Aspect | Creatio | Business Analyst |
|---|---|---|
| Required credentials | CRM/CRM platform certifications, project management knowledge | Business analysis certifications (CBAP, CCBA), BA training |
| Work environment | Software implementation, CRM projects, client-facing roles | Business process analysis, requirements gathering, stakeholder communication |
| Employer and industry usage | Tech companies, CRM vendors, consulting firms | Financial, healthcare, IT, and various industries |
| Common search and comparison intent | Understanding CRM platform roles and skills | Understanding business process roles and skills |
Creatio and Business Analyst roles often overlap in project environments involving CRM and process improvements. Creatio specialists focus on CRM platform implementation and customization, while Business Analysts analyze business needs and requirements. Both roles require strong communication skills and industry knowledge, but Creatio roles are more technical and platform-specific, whereas Business Analysts have a broader focus on business processes across industries.
Is Creatio a good company to work for?
Creatio is a software company known for its low-code platform and CRM solutions. Employees generally cite a collaborative environment and opportunities for skill development, though experiences can vary by role and location.
What are the key skills and qualifications needed to thrive as a Creatio (CRM/Process Automation) Specialist, and why are they important?
To thrive as a Creatio Specialist, you need a solid understanding of CRM concepts, business process automation, and experience with the Creatio platform, often supported by relevant IT or business degrees. Familiarity with Creatio Studio, workflow configuration, integrations, and certifications such as Creatio Certified Professional are highly advantageous. Strong analytical thinking, problem-solving, and effective communication skills help translate business requirements into technical solutions. These competencies are critical for optimizing business processes and ensuring organizations fully leverage Creatio’s capabilities.
What are Creatio professionals?
Creatio professionals are experts who work with the Creatio platform, a low-code software solution for process automation and CRM (Customer Relationship Management). They may be developers, system administrators, business analysts, or consultants who implement, customize, and maintain Creatio solutions for organizations. Their responsibilities include configuring workflows, integrating systems, developing custom applications, and providing user support to help businesses streamline their operations and improve customer interactions.
Is Creatio a unicorn?
Creatio is a software company specializing in low-code process automation and CRM solutions, not a job role. It has achieved significant growth but is not classified as a unicorn, which typically refers to startups valued at over $1 billion. Job seekers should focus on the skills and experience relevant to the specific role they are interested in within the company.
What are popular job titles related to Creatio jobs in Florida? For Creatio jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Creatio jobs in Florida look for? The top searched job categories for Creatio jobs in Florida are:
What cities in Florida are hiring for Creatio jobs? Cities in Florida with the most Creatio job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Job description
Join Our Growing Team at AutoPayPlus!
Location: Orlando, FL (On-site)
Employment Type: Full-Time
Are you passionate about helping people while building a rewarding career? AutoPayPlus is looking for a Member Retention Specialist to join our growing team.
In this role, you'll make a meaningful impact by helping members overcome financial challenges, strengthening long-term relationships, and demonstrating the value of staying enrolled in our program. Every conversation is an opportunity to provide solutions, build trust, and help members stay on track toward their financial goals.
If you're a motivated communicator who enjoys solving problems, building relationships, and delivering exceptional member experiences, we'd love to meet you.
What You'll Do- Assist members who are considering canceling their membership by understanding their needs and offering personalized solutions.
- Educate members on the benefits of AutoPayPlus and available retention options.
- Proactively reach out to members with account concerns to help prevent cancellations.
- Re-engage former members who may qualify to return to the program.
- Document all member interactions accurately within our CRM system.
- Collaborate with your team to improve the member experience and retention strategies.
- Meet performance goals related to member retention, quality, and customer satisfaction.
- 2+ years of experience in customer retention, customer service, account management, collections, customer success, or financial services.
- Excellent communication, active listening, and relationship-building skills.
- Strong problem-solving and conflict-resolution abilities.
- Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar).
- Ability to thrive in a fast-paced, goal-oriented environment.
- Financial services or FinTech experience is a plus.
- Bilingual (English/Spanish) is highly preferred.
We believe our employees are our greatest asset. That's why we offer:
- 100% Employer-Paid Medical, Dental amp; Vision Insurance
- Quarterly Bonus Opportunities
- 401(k) with Company Match
- Generous Paid Time Off (PTO) amp; Paid Holidays
- Ongoing Training amp; Career Growth Opportunities
- Employee Recognition Programs
- A collaborative culture focused on teamwork, innovation, and member success
If you're passionate about helping people, enjoy building lasting relationships, and are ready to grow your career with a fast-growing financial technology company, we'd love to meet you.
Apply today and make a difference with AutoPayPlus!
AutoPayPlus is an Equal Opportunity Employer.