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Crafty Jobs (NOW HIRING)

Craft

Market Operations Manager

New York, NY · On-site

Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better ...

Craft

Food & Beverage Associate

New York, NY · On-site

$24/hr

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Food & Beverage Associate I

Seattle, WA · On-site

Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where ...

Craft

Client Operations Manager I

New York, NY · On-site

$146K/yr

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Food & Beverage Associate

Dallas, TX · On-site

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Food & Beverage Associate

San Francisco, CA · On-site

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Day Route Merchandiser (Driver)

Hayward, CA · On-site

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Food & Beverage Associate

Chicago, IL · On-site

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Client Operations Manager I

Los Angeles, CA · On-site

$144K/yr

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

New

Craft

Contract Specialist

Chicago, IL · On-site

Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better ...

Craft

General Manager

Hayward, CA · On-site

Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where ...

craftydelivers.com

Contract Specialist

Chicago, IL · On-site

$67 - $79/hr

Who We Are Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better ...

New

Craft

Barista

San Francisco, CA · On-site

$18 - $20.50/hr

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Client Operations Manager II

San Francisco, CA · On-site

$157K/yr

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces.

Craft

Senior Accounting Specialist

Chicago, IL · On-site

Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where ...

craftydelivers.com

Senior Accounting Specialist

Chicago, IL · On-site

$82 - $96/hr

Crafty's mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where ...

New

Socket.dev

Client Operations Manager I

Manhattan, NY · On-site

$80 - $85/hr

New York, NY Crafty is seeking a Client Operations Manager I to deliver best-in-class experiences to clients in the NYC Market. This individual will be the primary point of contact for a defined list ...

New

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All JobsArts and Entertainment JobsCrafty Jobs

Crafty information

See salary details

$32K

$59.6K

$80.5K

How much do crafty jobs pay per year?

As of Sep 4, 2026, the average yearly pay for crafty in the United States is $59,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a crafty job?

Crafty jobs refer to roles that involve creating, designing, or producing handmade items or crafts. These jobs can include positions such as artisan, craftsperson, jewelry maker, potter, or textile artist. People in crafty jobs often work with materials like wood, fabric, clay, beads, or paper to make unique products. This type of work can be done independently, in small businesses, or as part of larger companies that focus on artisanal goods. Crafty jobs require creativity, attention to detail, and a passion for making things by hand.

What are the qualifications to get a crafty job?

There are few formal qualifications to get a crafty job, but the most important thing is to have the appropriate creative design skills for completing jobs promptly. Craft artisans should have a background in their specific discipline. Some have formal education, while others begin their careers by turning their hobbies into a full-time job. Instructors should have some experience working in a classroom setting, and they should be comfortable directing students in their work and providing feedback. If you are a freelancer, your responsibilities require you to be self-motivated, entrepreneurial, and able to build your clientele through social media or word of mouth.

What are the key skills and qualifications needed to thrive as a craftsperson, and why are they important?

To thrive as a craftsperson, you need strong manual dexterity, attention to detail, and proficiency in your chosen craft, often supported by vocational training or an apprenticeship. Familiarity with specialized tools, materials, and safety equipment is typically required, along with knowledge of relevant design or production software. Creativity, patience, and effective problem-solving are essential soft skills that set exceptional craftspeople apart. These abilities are crucial for producing high-quality, unique products and maintaining safety and efficiency in the workshop.

What are some common challenges faced by crafty professionals when working on custom projects?

Crafty professionals often encounter challenges such as managing client expectations, sourcing quality materials within budget, and meeting tight deadlines for bespoke orders. Balancing creativity with practical constraints can also be demanding, especially when clients request unique or unconventional designs. Effective communication and strong problem-solving skills are essential for overcoming these hurdles and delivering high-quality, personalized work.

What is the difference between Crafty vs 3D Artist?

AspectCrafty3D Artist
Required CredentialsPortfolio, proficiency in Crafty softwarePortfolio, degree in art or design, proficiency in 3D software
Work EnvironmentGame development, digital art studiosAnimation studios, game studios, advertising agencies
Industry UsageGame design, interactive mediaAnimation, gaming, film, product visualization

Crafty and 3D Artist roles often overlap in digital art creation, but Crafty focuses more on game-specific assets and interactive media, while 3D Artists have broader applications across various visual media. Both require strong portfolios, but 3D Artists typically need formal education and proficiency in multiple 3D software tools.

What are some craft jobs?

Craft jobs include roles such as craft artist, artisan, or craftsperson, involving creating handmade or artistic items. These positions often require skills in specific crafts like woodworking, pottery, or textiles and may involve working in studios, workshops, or retail environments.
More about Crafty jobs

What cities are hiring for Crafty jobs?

Cities with the most Crafty job openings:

What states have the most Crafty jobs?

States with the most job openings for Crafty jobs include:

What job categories do people searching Crafty jobs look for?

The top searched job categories for Crafty jobs are:

Crafty jobs near you
Infographic showing various Crafty job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 100% Physical job distribution, with an average salary of $59,592 per year, or $28.6 per hour.

Market Operations Manager

Craft

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Who We Are
Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's most dynamic brands to foster employee connection and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages programs across 300+ offices, serving more than 300,000 employees each month.
Our commitment to crafting better workplaces starts from within. We're a passionate, resourceful, and collaborative team whose expertise spans technology, operations, logistics, and client success. At Crafty, our people are our greatest asset - and the snacks are a pretty great perk, too.
The Role
Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction.
This role focuses on driving results through a high-performing team. You'll empower and develop your direct reports, build efficient systems, and partner cross-functionally to deliver seamless execution. The ideal candidate thrives on structure, accountability, and continuous improvement - building processes that scale and teams that grow stronger every quarter.
You'll report directly to the General Manager and work closely with Client Success, Partner Management, Fulfillment, and People teams to align market performance with company goals.
Required Attributes
TEAM LEADERSHIP
  • Recruit, develop, and lead a high-performing client operations team, providing strategic direction and hands-on support to ensure on-site F&B teams deliver exceptional hospitality, service consistency, and operational excellence.
  • Champion the on-site experience by empowering F&B teams to create welcoming, engaging environments that reflect Crafty's commitment to hospitality and elevate the client and guest experience.
  • Leverage deep hospitality expertise to guide on-site leaders in service standards, team development, and day-to-day operations, ensuring each location operates efficiently while maintaining a high-touch, client-first approach.
  • Build and sustain a metrics-driven culture focused on accountability, service quality, profitability, and continuous improvement across all on-site operations.
  • Demonstrate advanced leadership and people management skills by coaching and mentoring Client Operations team members to effectively manage their on-site teams, drive market profitability, and strengthen client relationships.
  • Foster collaboration and alignment across markets and internal functions to ensure consistency in service standards, operational best practices, and the overall Crafty experience.
  • Cultivate an engaged, motivated, and empowered team environment that reflects Crafty's values and passion for hospitality, inspiring on-site teams to deliver exceptional client and guest experiences every day.

OPERATIONAL EXCELLENCE
  • Drive market-level performance by building efficient operational systems and ensuring consistent, high-quality execution across all client sites.
  • Translate strategic goals into actionable plans and measurable outcomes, aligning on-site teams and cross-functional partners around market priorities.
  • Streamline workflows and standardize best practices to increase productivity, enhance service delivery, and support scalability across markets.
  • Ensure compliance with internal policies, safety protocols, and labor standards while optimizing staffing, scheduling, and resource allocation.
  • Monitor market health and operational performance through data and feedback loops to identify trends, address issues proactively, and drive continuous improvement.
  • Foster collaboration and accountability across teams to remove obstacles, deliver seamless client experiences, and achieve on-time, on-target results.

MARKET PROFITABILITY
  • Partner with the General Manager (GM) to assess market performance, set strategic priorities, and execute improvement plans that drive sustainable growth and profitability.
  • Own market-level financial performance by monitoring revenue, labor, and controllable expenses, identifying variances, and implementing corrective actions to protect and improve margins.
  • Translate business objectives into actionable operational strategies, ensuring alignment and accountability across cross-functional and on-site teams.
  • Leverage data and reporting tools to forecast trends, model capacity, and make informed decisions that enhance efficiency and margin performance.
  • Drive client retention and market growth by ensuring the Crafty on-site experience consistently reflects the highest standards of hospitality, quality, and responsiveness.

Required Experience
  • 5-10 years of onsite operational management experience (food & beverage industry a plus).
  • 5+ years of people management and/or team leadership.
  • Proven ability to analyze performance metrics and implement operational improvements.

Your Proficiencies
  • Google Suite (Sheets, Docs, Slides)
  • Project management platforms (e.g., Notion, Airtable)
  • Data visualization tools (Tableau, Excel)
  • Strong communication and presentation skills

Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal - that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1: Drive 93% Annual Dollar Retention
Achieve 93% annual dollar retention through positive client location health, full budget utilization, and proactive engagement - measured by YTD dollar retention rate, reviewed monthly.
Goal #2: Achieve Market Profitability Target
Meet or exceed monthly GMV profit targets per the annual operating plan - measured by GMV profit vs. target, reviewed monthly.
Goal #3: Enable Market Growth and Expansion
Drive growth through on-time location launches, revenue upsell, and budget-informed expansion - measured by launch timeliness, upsell revenue, and quarterly capacity metrics.
Goal #4 (AI): Drive Operational Efficiency and Reduce Cost to Serve
Identify and implement AI-enabled improvements in reporting, admin, and communications to reduce manual effort and support efficient headcount use - measured by time saved, tool adoption, and labor cost impact.
What we offer:
Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $140,000 - $160,000 OTE (Base + Variable Compensation) per year in New York. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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