Craftsman Contractors Jobs (NOW HIRING)

Scheduling Coordinator

Craftsmen Contractors
Lexington, KY | Full-Time | In-Office
Salary: $50,000–$55,000 per year

Keep Projects Moving. Keep Customers Informed. Keep the Team on Track.

Craftsmen Contractors is hiring a highly organized Scheduling Coordinator to support our growing roofing and exterior remodeling operation in Lexington.

Once a customer's project is ready for production, you will take ownership of the scheduling process-coordinating homeowners, crews, materials, vendors, project managers, and internal teams to make sure every job is ready to move forward.

This is not a basic administrative position. You will be at the center of the operation, solving problems, confirming details, communicating updates, and keeping projects from falling through the cracks.

You may be a great fit if you are naturally organized, ask thoughtful questions, follow through on commitments, and remain calm when plans change.

What You'll Do

• Review project orders and verify that all required information is complete before scheduling.
• Coordinate installation schedules with homeowners, crews, vendors, project managers, and internal teams.
• Confirm material orders, delivery timelines, crew availability, and overall job readiness.
• Communicate scheduling updates, delays, and next steps clearly and professionally.
• Follow up consistently to make sure open items are completed and documented.
• Respond to homeowner concerns and help de-escalate scheduling or project-related issues.
• Identify missing information or potential problems before they delay a project.
• Maintain accurate project notes, schedules, and customer information in AccuLynx.
• Partner closely with production, sales, and leadership to keep the project pipeline moving.
• Adjust schedules quickly when weather, materials, customer availability, or field conditions change.

What Success Looks Like

• Homeowners know what to expect and receive timely updates.
• Crews arrive with the correct information, materials, and scheduling details.
• Scheduling conflicts are identified and addressed before they become larger problems.
• Open tasks are followed through to completion.
• Project information in AccuLynx is accurate and current.
• Production, sales, and field teams have confidence in the schedule.

What We're Looking For

• Experience in scheduling, logistics, dispatch, project coordination, customer service, or administrative operations.
• Strong attention to detail and the ability to identify missing or inconsistent information.
• Excellent follow-through-you take ownership and close the loop.
• Confidence communicating with homeowners, crews, vendors, managers, and internal teams.
• Ability to stay calm, professional, and solutions-focused during customer escalations.
• Strong organization and time-management skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Working knowledge of Microsoft Outlook and Excel, including sorting and filtering spreadsheets.
• Experience using a CRM or project management system; AccuLynx experience is helpful but not required.
• Construction, roofing, home services, logistics, or field-service experience is helpful but not required.
• Bilingual English/Spanish skills are a plus.
• Ability to work full-time in our Lexington office.

Why Join Craftsmen Contractors?

At Craftsmen Contractors, we do more than build and repair roofs-we build trust, relationships, and careers.

You will join a local team where your work has a visible impact while also benefiting from the resources and growth opportunities available through the Allstar Services family of companies.

Our culture is built around:

• Putting people first: Considering the needs of customers, coworkers, and partners.
• Effective communication: Sharing information early and keeping others aligned.
• Generous ambition: Setting high goals while supporting the people around you.
• Meaningful ownership: Taking responsibility for your work, decisions, and results.

Eligible full-time employees have access to a comprehensive benefits package that includes medical, dental, and vision coverage, along with a 401(k) plan with company match.